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Insights > Additional Workers Assisting with Entergy Mississippi Restoration Efforts
Additional Workers Assisting with Entergy Mississippi Restoration Efforts
01/12/2020
As of 7 p.m., power has been restored for 25,300 Entergy Mississippi customers. About 13,000 customers remain without power, down from a peak of 38,300. We currently have more than 400 poles, 775 spans of line, 16 transformers and 331 cross arms to repair or replace. Damage to our grid also includes 35 transmission structures affecting seven substations. The majority of our customers without power are north of Highway 82 from Greenville and Rosedale on the river northeast to Hernando.
Since this morning, we have brought in even more workers to assist with this major restoration effort. In addition to our Entergy Mississippi crews and day-to-day contractors, we now have more than 350 additional workers on the ground and another 30 will arrive on Monday to help restore power. We still anticipate restoration to last several days and expect some customers will remain without power into Tuesday evening.
We understand how difficult it is to wait for power so you can get your lives back to normal and we appreciate your patience as we rebuild damaged infrastructure, including poles, wires, substations and major lines. Updates by county are below. Please check View Outages for the latest updates in your area.
Bolivar County
Beulah
Entergy has additional resources in the area working hard to safely restore power. As of this report, 203 customers remain without power. The estimated restoration is late Tuesday, January 14.
Benoit
As of this report, 415 customers remain without power. Additional resources are continuing to restore power in Benoit. The estimated restoration time for most customers is Tuesday, January 14.
Gunnison
Damage assessment is 75 percent complete. Entergy has additional resources in the area working to repair the Entergy system. As of this report, 312 customers remain without power. For some customers in the hardest hit areas, Entergy estimates that restoration could be Tuesday, January 14 by 10pm.
Rosedale
There are 1152 customers in this area without power as of this report. Damage assessment is complete. Entergy has additional resources in the area working hard to safely restore power to replace broken poles and damaged wire. For some customers in the hardest hit areas, Entergy estimates that restoration could be Tuesday, January 14 by 10pm.
Cleveland
Entergy has additional resources in the area working to repair the Entergy system. Damage assessment is complete. As of this report, 113 customers are without power. For some customers in the hardest hit areas, Entergy estimates that restoration could be Tuesday, January 14 by 10pm.
Cleveland Delta State Campus
Restoration efforts for Delta State Cleveland Campus is completed. Customers that are still without power and can receive power should contact 1-800-9OUTAGE 1-800-968-8243 or text OUT to 368374.
Merigold
Damage assessment is complete. As of this report, 146 customers remain without power. Entergy has additional resources in the area working to repair the Entergy system. For some customers in the hardest hit areas, Entergy estimates that restoration could be Tuesday, January 14 by 10pm.
Mound Bayou
As of this report, 505 customers remain without power. Entergy has additional resources in the area working to repair the Entergy system. For some customers in the hardest hit areas, Entergy estimates that restoration could be Tuesday, January 14 by 10pm.
Pace
As of this report 293, customers remain without power. Entergy has additional resources in the area working hard to safely restore power. There are over 120 broken poles and 20,000 feet of wire down. For some customers in the hardest hit areas, Entergy estimates that restoration could be Tuesday, January 14 by 10pm.
Shelby
As of this report, 1038 customers remain without power. Entergy has additional resources in the area working to repair the Entergy system. For some customers in the hardest hit areas, Entergy estimates that restoration could be Tuesday, January 14 by 10pm.
Winstonville
As of this report, 147 customers remain without power. Entergy has additional resources in the area working hard to safely restore power. For some customers in the hardest hit areas, Entergy estimates that restoration could be Tuesday, January 14 by 10pm.
Scott
There are over 40 broken poles on Broadway. Entergy has additional resources in the area working hard to safely restore power. As of this report 152, customers are without power. For some customers in the hardest hit areas, Entergy estimates that restoration could be Tuesday, January 14 by 10pm.
Carroll County
North Carrolton and Vaiden
Restoration in this area is complete. Customers that are still without power and can receive power safely should contact 1-800-9OUTAGE 1-800-968-8243 or text OUT to 368374.
Coahoma County
Clarksdale
Damage assessment is complete. There are 17 poles broken on Hopson Road. Entergy has additional resources in the area working hard to safely restore power. As of this report, 209 customers are without power. Estimated restoration is expected by 10pm, Tuesday, January 14.
Friars Point
Entergy has additional resources in the area working hard to safely restore power. As of this report, 11 customers are without power behind Levee Road due to 3 broken poles. Estimated restoration is expected by late Tuesday, January 14.
Coahoma
The majority of customers have been restored. There are 18 customers without power. There are 15 broken poles. The estimated restoration is late Tuesday, January 14.
Jonestown
Restoration in this area is complete. Customers that are still without power and can receive power safely should contact 1-800-9OUTAGE 1-800-968-8243 or text OUT to 368374.
Desoto County
Hernando
Entergy has additional resources in the area working hard to safely restore power. Damage assessments indicated heavy damage along Highway 51 South of Hernando. This includes customers on Wheeler Road, Slocum Road, Ranch Road and Belmont Road. The majority customers should be restored by Tuesday, January 14. For some customers in the hardest hit areas, Entergy estimates that restoration could be Wednesday, January 15. Please be aware that traffic along Highway 51 may be interrupted or blocked to allow for necessary repairs. The Eudora community has been restored. Customers in the Eudora community without power should contact Entergy at 1-800-968-8243.
Olive Branch
Because of the extensive damage along Bethel Road, Allison Road, McElroy Road, Ross Road, Charlie Drive, Southern Ridge and Highway 305 North, the estimated restoration time is Tuesday, January 14. For some customers in the hardest hit areas, Entergy estimates that restoration could be Wednesday, January 15. Entergy has additional resources in the area working hard to safely restore power. For customers located south of Highway 269, the estimated restoration time is Sunday, January 12 by midnight.
Southaven – East of I-55 and south of Goodman Road
Restoration in this area is complete. Customers that are still without power and can receive power safely should contact 1-800-9OUTAGE 1-800-968-8243 or text OUT to 368374.
Grenada County
Restoration in this area is complete. Customers that are still without power and can receive power safely should contact 1-800-9OUTAGE 1-800-968-8243 or text OUT to 368374.
Hinds County
Bolton
Restoration in this area is complete. Customers that are still without power and can receive power safely should contact 1-800-9OUTAGE 1-800-968-8243 or text OUT to 368374.
Lincoln County
Brookhaven
Restoration in this area is complete. Customers that are still without power and can receive power safely should contact 1-800-9OUTAGE 1-800-968-8243 or text OUT to 368374.
Montgomery County
Carmack/Vaiden
Restoration in this area is complete. Customers that are still without power and can receive power safely should contact 1-800-9OUTAGE 1-800-968-8243 or text OUT to 368374.
Panola County
Courtland
Damage assessment is complete. There is a broken pole and wire down. Entergy workers are working in this area. The estimated restoration time for all customers is by 11pm, Sunday, January 12.
Pope
Restoration in this area is complete. Customers that are still without power and can receive power safely should contact 1-800-9OUTAGE 1-800-968-8243 or text OUT to 368374.
Quitman County
Lambert, Marks
Damage Assessment is ongoing. There are 1175 customers without power at this time. At least 8 poles are broken, and several spans of wire are down. Entergy has additional resources in the area working hard to safely restore power. For some customers in the hardest hit areas, Entergy estimates that restoration to be Tuesday, January 14 by 10pm.
Darling, Falcon and Sledge
Restoration in these areas are complete. Customers that are still without power and can receive power safely should contact 1-800-9OUTAGE 1-800-968-8243 or text OUT to 368374.
Sunflower County
Doddsville
Damage assessment is complete. Entergy workers are working to replace 19 broken poles and over 3,500 feet of damaged wire. Entergy has additional resources in the area working hard to safely restore power. For some customers in the hardest hit areas, Entergy estimates that restoration could be Tuesday, January 14 by 10pm.
Ruleville
Damage assessment is complete for the Ruleville area. Restoration workers are currently working along HWY 49 between Ruleville and Doddsville to replace 19 poles and over 3,500 feet of damaged wire.
Drew
Workers are working to replace 40 broken poles and over 15,000 feet of damaged wire. Entergy has additional resources in the area working hard to safely restore power. Damage assessment is complete. For some customers in the hardest hit areas, Entergy estimates that restoration could be Tuesday, January 14 by 10pm.
Parchman and Rome
Damage assessment is complete for the Parchman area. The estimated restoration time is midnight, Sunday, January 12. The Rome area is 85 percent complete. Entergy has additional resources in the area working hard to safely restore power. For some customers in the hardest hit areas, Entergy estimates that restoration could be Tuesday, January 14 by 10pm.
Tallahatchie County
Sumner and Tutwiler
Damage assessment is completed for this area. Entergy has additional resources in the area working hard to safely restore power. For some customers in the hardest hit areas, Entergy estimates that restoration could be Tuesday, January 14 by 10pm.
Tunica County
Tunica
Damage Assessment is complete. There is one pole and one crossarm remaining to be replaced. There are 6 customers without power. The estimated restoration time is Monday, January 13.
Warren County
Vicksburg - Downtown and south of I-20 (zip code 39180) and Vicksburg - North of I-20, excluding downtown (zip code 39183)
Restoration in this area is complete. Customers that are still without power and can receive power safely should contact 1-800-9OUTAGE 1-800-968-8243 or text OUT to 368374.
Washington County
Greenville – Downtown and South Greenville (zip code 38701)
Power is restored to downtown Greenville except for a few customers. Crews are on site working to restore power. The estimated restoration is 8 pm, Sunday, January 12.
Greenville - North Greenville, plus the area between Hwy. 1 and Flannagan Rd. (zip code 38703)
There are 25 broken poles scattered throughout the area. Crews have started replacing poles. There are 1043 customers inside the Greenville city limits without power. It is estimated that 400 additional customers will have power restored by late Sunday, January 12. It is estimated all remaining customers should have power by 7 pm, Monday, January 13. This time could change as the damage assessment continues.
Leland
Restoration in this area is complete. Customers that are still without power and can receive power safely should contact 1-800-9OUTAGE 1-800-968-8243 or text OUT to 368374.
Metcalfe
There are 9 broken poles and 10 spans of wire down in the Metcalfe area. Damage assessment is complete. The estimated restoration time is Monday, January 13. This time could change as the damage assessment continues.
The safety of our workers and customers remains our key value. As we continue to restore service, please remember:
- Power is restored faster in areas with less damage. Some of the hardest-hit areas may take longer.
- Service lines to individual homes and businesses will be restored last because fewer customers are involved. In the case of fewer outages spread over larger areas, it often takes more time to get power back on for them.
- As we restore service in your area, keep in mind that if you don’t see us working near you, we may be working on another part of the electrical system that you can’t see but must be repaired to get power to you.
- Please do not approach utility workers at the job site because these can be dangerous locations. Interruptions will slow their progress.
We will continue to keep you informed using the following channels:
- Download our app for your smartphone at http://entergy.com/app.
- Sign up for text alerts. From your cell phone, text REG to 368374.
- Visit the Entergy Storm Center website and our View Outages Click the red bar at the top to get detailed information regarding storm restoration.
- Follow us on Twitter.com/EntergyMS or Facebook.com/EntergyMS.
- Follow updates in your local news media, like radio, television and newspapers.
Entergy Mississippi, LLC provides electricity to approximately 450,000 customers in 45 counties. Entergy Corporation is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including 9,000 megawatts of nuclear power. Entergy delivers electricity to 2.9 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of $11 billion and approximately 13,500 employees.
