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Insights > Crews Make Progress, Continue Restoration Efforts After Easter Storm
Crews Make Progress, Continue Restoration Efforts After Easter Storm
04/14/2020
Entergy Mississippi crews have made significant progress to restore power after Easter Sunday storms left nearly 41,000 customers without power. More than 22,700 customers have been restored and, as of 10 a.m., about 18,000 remain without power. We have more than 1,150 field workers, contractors and support staff assisting with our restoration efforts.
As restoration work is being done, damage assessments continue. Our scouts have already identified 160 broken poles, 50 damaged transformers and 318 spans of downed wire in Entergy Mississippi’s service area. These numbers will probably increase as we work to complete damage assessments today. Entergy’s transmission system has also sustained extensive damage. While we continue assessing this damage, as of 7 a.m., 44 Entergy owned substations and more than 1,000 miles of transmission lines are out of service.
Storm-related restoration work has been completed in our southern service territory up to Madison. We expect to complete restoration in Greenville, Indianola and Delta areas south of those communities today. Most customers in other areas will be restored by Wednesday evening. Some outages will carry over to Thursday, particularly in the Grenada area from Enid down to Winona. We are providing detailed restoration times as damage assessment is completed and resources are in place restoring power.
Safety is an Entergy key value and always comes first. Due to the additional efforts we must take due to the COVID-19 pandemic and the significant and widespread outages, restoration times may be extended. For your safety and theirs, please continue to provide our utility workers with the space needed to complete restoration work. Do not approach utility workers at a job site. Our work sites can be dangerous locations and interruptions will slow our workers’ progress.
This is a major restoration effort. We ask for your patience as we rebuild damaged infrastructure, including poles, wires, substations and major lines. If you don’t see us working near you, keep in mind that we may be working on another part of the electrical system that you can’t see but is needed to get power to you. Current restoration updates by county include:
Attala County
Carmack, Ethel, Kosciusko, McAdams, McCool, Sallis
Currently, 628 customers are without power throughout Attala County as a result of the damage to Entergy’s electrical system. Entergy crews along with additional restoration workers continue to work on restoring power. As damage assessments are completed and resources allocated an outage restoration time will be updated. We currently estimate to have all customers restored by 11:00pm April 15.
Bolivar County
Alligator, Duncan
Damage assessment is 80 percent complete. As of this report, 278 customers remain without power in Alligator and Duncan as a result of the damage to Entergy’s electrical system. Entergy crews along with additional restoration workers are replacing broken poles in Alligator and damaged wire in Duncan. As damage assessments are completed and resources are allocated an outage restoration time will be updated. We currently estimate to have majority of customers restored by 11:00pm April 15, and all remaining customers by 11:00pm April 16.
Boyle, Cleveland
As of this report, 550 customers remain without power in South Cleveland and North Boyle as a result of the damage to Entergy’s electrical system. Entergy crews along with additional restoration workers are replacing broken poles and damaged wire on Fifth Street and off Memorial Drive. As resources are allocated an outage restoration time will be updated. We currently estimate to have majority of customers restored by 11:00pm April 15, and all remaining customers by 11:00pm April 16.
Rosedale
As of this report, 136 customers remain without power in Rosedale as a result of the damage to Entergy’s electrical system. Entergy crews along with additional restoration workers are replacing broken poles and damaged wire off Hwy 1 on Elizabeth Street. As resources are allocated an outage restoration time will be updated. We currently estimate to have majority of customers restored by 11:00pm April 15, and all remaining customers by 11:00pm April 16.
Gunnison, Merigold, Mound Bayou, Shelby and Winstonville
Restoration in this area is complete. Customers that are still without power and can receive power safely should contact 1-800-9OUTAGE (1-800-968-8243) or text OUT to 368374.
Carroll County
Carrollton, McCarley, North Carrollton, Vaiden
Currently, 548 customers are without power throughout Carroll County as a result of the damage to Entergy’s electrical system. Entergy crews along with additional restoration workers continue to work on restoring power. As damage assessment is completed and resource workers are allocated an outage restoration time will be updated. We currently estimate to have majority of customers restored by 11:00pm April 15, and all remaining customers by 11:00pm April 16.
Claiborne County
Claiborne County North
Restoration in this area is complete. Customers that are still without power and can receive power safely should contact 1-800-9OUTAGE (1-800-968-8243) or text OUT to 368374.
Coahoma County
Clarksdale, Coahoma, Friars Point, Jonestown, Lula, Lyon
As of this report, approximately 2,091 customers are without power throughout Coahoma County as a result of the damage to Entergy’s electrical system. Entergy crews along with additional restoration workers continue to work on restoring power. As damage assessment is completed and resources are allocated an outage restoration time will be updated. We currently estimate to have majority of customers restored by 11:00pm April 15, and all remaining customers by 11:00pm April 16.
Desoto County
Hernando
Currently there are 643 customers without power in Desoto County. Customers along Love Road, Countyline Road, McCracken Road, and Robertson Gin Road should have power by 12:00pm April 14. Customers in the Lake O’ the Hills area should have power restored by 12:00 am April 15. Please be aware that traffic in this area may be interrupted or blocked to allow for necessary repairs. Entergy is continuing to bring in additional resources into the area to assist in restoring power.
Grenada County
Elliott, Gore Springs, Grenada, Holcomb, Tie Plant
Currently, 5,382 customers are without power throughout Grenada County as a result of the damage to Entergy’s electrical system. Entergy crews along with additional restoration workers continue to work on restoring power. As damage assessment is completed and resources are allocated an outage restoration time will be updated. We currently estimate to have majority of customers restored by 11:00pm April 15, and all remaining customers by 11:00pm April 16.
Hinds County
Bolton
Restoration in this area is complete. Customers that are still without power and can receive power safely should contact 1-800-9OUTAGE (1-800-968-8243) or text OUT to 368374.
Jackson – Wynndale Substation
Restoration in this area is complete. Customers that are still without power and can receive power safely should contact 1-800-9OUTAGE (1-800-968-8243) or text OUT to 368374.
Jackson – South
Restoration in this area is complete. Customers that are still without power and can receive power safely should contact 1-800-9OUTAGE (1-800-968-8243) or text OUT to 368374.
Holmes County
Lexington
As of this report, 80 customers remain without power. Damage assessment is 90 percent complete. Resource workers are working to remove trees from broken power lines. After trees are removed, utility workers will repair four broken poles and replace power lines. The estimated restoration is April 14 by 11 pm for customers near Swinney Lane, Olive Street, and Rockport Road. Damages are currently being assessed for Hwy 17 and Mallory Road. We currently estimate to have all customers restored by 11:00pm April 15.
Durant, Goodman, Pickens, West
Currently, 244 customers are without power throughout Holmes County as a result of the damage to Entergy’s electrical system. Entergy crews along with additional restoration workers continue to work on restoring power. As damage assessment is completed and resources are allocated an outage restoration time will be updated. We currently estimate to have all customers restored by 11:00pm April 15.
Humphreys County
Belzoni
As of this report, 705 customers without power. Damage assessment is 80 percent complete. Resource workers are working to replace two broken poles and replace equipment on three poles located on Hwy 149 North of Afro Domino Road. There are five broken poles and power lines on the ground on Hwy 49. The estimated time of restoration is April 14 by 11 pm for all customers that can safely take power. Damages are currently being assessed for Hwy 149 North of EL Parker Road to the North side of Hwy 49W. We currently estimate to have all customers restored by 11:00pm April 15.
Leake County
Carthage
Restoration in this area is complete. Customers that are still without power and can receive power safely should contact 1-800-9OUTAGE (1-800-968-8243) or text OUT to 368374.
Leflore County
Minter City, Phillip
As of this report, 297 customers remain without power in Leflore County as a result of the damage to Entergy’s electrical system. Entergy crews along with additional restoration workers are replacing 17 broken poles and damaged wire along Old Hwy 49 between Minter City and Glendora. As resources are allocated an outage restoration time will be updated. We currently estimate to have majority of customers restored by 11:00pm April 15, and all remaining customers by 11:00pm April 16.
Madison County
Restoration in this area is complete. Customers that are still without power and can receive power safely should contact 1-800-9OUTAGE (1-800-968-8243) or text OUT to 368374.
Montgomery County
Carmack, Duck Hill, Kilmichael, Stewart, Winona
Currently, 1,510 customers are without power throughout Montgomery County as a result of the damage to Entergy’s electrical system. Entergy crews along with additional restoration workers continue to work on restoring power. As damage assessment is completed and resources are allocated an outage restoration time will be updated. We currently estimate to have majority of customers restored by 11:00pm April 15, and all remaining customers by 11:00pm April 16.
Panola County
Batesville, Como, Courtland, Crenshaw, Pope, Sardis
As of this report, approximately 1,376 customers are without power throughout Panola county as a result of the damage to Entergy’s electrical system. Entergy crews along with additional restoration workers continue to work on restoring power. As damage assessment is completed and resources are allocated an outage restoration time will be updated. We currently estimate to have majority of customers restored by 11:00pm April 15, and all remaining customers by 11:00pm April 16.
Quitman County
Falcon, Lambert, Marks, Sledge, Vance
As of this report, approximately 928 customers are without power throughout Quitman County as a result of the damage to Entergy’s electrical system. Entergy crews along with additional restoration workers continue to work on restoring power. As damage assessment is completed and resources are allocated an outage restoration time will be updated. We currently estimate to have all customers restored by 11:00pm April 15.
Sharkey County
Delta City
As of this report, power has been restored to all customers that can safely take power. If you do not have power, please call 1 800 9OUTAGE, that is 1 800 968-8243.
Sunflower County
Drew, Rome
As of this report, 449 customers remain without power in Sunflower County as a result of the damage to Entergy’s electrical system. Entergy crews along with additional restoration workers are replacing 15 broken poles and damaged wire along Reed Road in North Drew and from West Shaw Avenue south along Hwy 49. As resources are allocated an outage restoration time will be updated. We currently estimate to have majority of customers restored by 11:00pm April 15, and all remaining customers by 11:00pm April 16.
Indianola
As of this report, approximately 58 customers without power. Damage assessment is 80 percent complete. Most of the damage is damaged equipment and downed power lines. The estimated time of restoration for all customers that can safely take power is by 11:00pm April 14.
Tallahatchie County
Charleston, Enid
As of this report, approximately 1,685 customers are without power throughout Tallahatchie County as a result of the damage to Entergy’s electrical system. Entergy crews along with additional restoration workers continue to work on restoring power. As damage assessment is completed and resources are allocated an outage restoration time will be updated. There are 6 double circuited poles broken between the town of Charleston and the substation. We currently estimate to have majority of customers restored by 11:00pm April 15, and all remaining customers by 11:00pm April 16.
Glendora
As of this report, 292 customers remain without power in Glendora as a result of the damage to Entergy’s electrical system. Entergy crews along with additional restoration workers are replacing 17 broken poles and damaged wire along Old Hwy 49 between Minter City and Glendora. As resources are allocated an outage restoration time will be updated. We currently estimate to have majority of customers restored by 11:00pm April 15, and all remaining customers by 11:00pm April 16.
Sumner, Webb
As of this report, 103 customers remain without power in between Sumner and Webb. Entergy crews along with additional restoration workers are replacing broken poles and damaged wire off Hwy 32 between Webb and Parchman. As damage assessment is completed and resources are allocated an outage restoration time will be updated. We currently estimate to have majority of customers restored by 11:00pm April 15, and all remaining customers by 11:00pm April 16.
Tutwiler
Restoration in this area is complete. Customers that are still without power and can receive power safely should contact 1-800-9OUTAGE (1-800-968-8243) or text OUT to 368374.
Tate County
Coldwater, Independence, Senatobia
As of this report, approximately 148 customers are without power throughout Tate County as a result of the damage to Entergy’s electrical system. Entergy crews along with additional restoration workers continue to work on restoring power. As damage assessment is completed and resources are allocated an outage restoration time will be updated. We currently estimate to have majority of customers restored by 11:00pm April 15, and all remaining customers by 11:00pm April 16.
Tunica County
Tunica
Currently there are 32 customers without power in Tunica. Power should be restored to most all customers in Tunica by 11:00 PM April 14. Entergy is continuing to bring in additional resources into the area to assist in restoring power.
Warren County
Vicksburg
Entergy resource workers continue to work restoring power to 11 customers. All customers that can safely receive power should be restored by 10 am April 14.
Washington County
Arcola
As of this report, power has been restored to all customers that can safely take power. If you do not have power, please call 1 800 9OUTAGE, that is 1 800 968-82430.
Greenville - North Greenville of Highway 82
As of this report, 130 customers are without power. Damage assessment is 90 percent complete. Resource workers are working to replace downed power lines and replace damaged equipment in 12 different locations around town. Estimated time of restoration for all customers that can safely take power is by 11:00 pm April 14.
Hollandale and Rolling Fork
As of this report, 47 customers remain without power. Damage assessment is 100 percent complete. Resource workers are working to replace one broken pole and damaged equipment on Crouch Street East of East Avenue. Estimated time of restoration for all customers that can safely take power is by 11:00 pm April 14.
Webster County
Stewart
Currently, 59 customers are without power throughout Webster County as a result of the damage to Entergy’s electrical system. Entergy crews along with additional restoration workers continue to work on restoring power. As damage assessment is completed and resources are allocated an outage restoration time will be updated. We currently estimate to have majority of customers restored by 11:00pm April 15, and all remaining customers by 11:00pm April 16.
Yalobusha County
Oakland, Scobey, Tillatoba
As of this report, approximately 401 customers are without power throughout Yalobusha County as a result of the damage to Entergy’s electrical system. Entergy crews along with additional restoration workers continue to work on restoring power. As damage assessment is completed and resources are allocated an outage restoration time will be updated. We currently estimate to have majority of customers restored by 11:00pm April 15, and all remaining customers by 11:00pm April 16.
Yazoo County
As of this report, 276 customers remain without power. Restoration efforts are ongoing. All customers that can safely receive power are expected to be restored by 3 pm April 14.
We urge customers to heed these safety reminders:
- The greatest danger during and after a storm like this is from downed power lines. If you see a power line on the ground or in the trees or bushes—do not go near it! Call us at 800-9OUTAGE (800-968-8243) immediately to report downed lines.
- Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines.
- Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials or limbs or overhead wires falling to the ground.
- If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
- Do not run a generator in a confined space without adequate ventilation.
- For more emergency tips, visit the Entergy Storm Center.
We will continue to keep you informed using the following channels:
- Download our app for your smartphone at http://entergy.com/app.
- Sign up for text alerts. From your cell phone, text REG to 368374.
- Visit the Entergy Storm Center website and our View Outages Click the red bar at the top to get detailed information regarding storm restoration.
- Follow us on Twitter.com/EntergyMS or Facebook.com/EntergyMS.
- Follow updates in your local news media, like radio, television and newspapers.
