Search
Insights > Crews Narrowing in on Hardest Hit Locations
Crews Narrowing in on Hardest Hit Locations
10/28/2019
Crews expect to restore power by tonight to the vast majority of customers still without electricity due to Olga, with a few pockets of customers in the hardest hit areas to see power restored sometime Tuesday.
A storm team of more than 1,000 is continuing to perform damage assessments, restore power and coordinate with local and state agencies. Additional crews have arrived to assist with restoration efforts.
As restoration work is completed in other areas, crews are converging on locations that have seen significant damage, locations like Tangipahoa and Jefferson parishes that saw wind gusts upward of 60 mph, according to the National Weather Service.
By 10 a.m. Monday, crews had restored power to around 83,000 of the 92,000 customers that were affected at the storm’s peak early Saturday morning. The storm downed trees, power lines and damaged approximately 260 poles.
Workers continue to encounter accessibility challenges in areas where some damaged equipment is located between homes and in the rear alleys of residences. Rear-lot work can require the use of specialized equipment and additional personnel, which could make repairing equipment more difficult and extend outage times.
Restoration updates will be provided as damage assessments are completed. Restoration time estimates are for customers who can accept power.
Jefferson Parish
Number of outages as of 9:30 a.m.: 3,647
Percentage of damage assessments complete: 95%
Estimated restoration: Monday, Oct. 28, by 10 p.m. with a few pockets of customers in the hardest hit areas restored on Tuesday, Oct. 29, by 10 p.m.
Orleans Parish
Number of outages as of 9:30 a.m.: 474
Percentage of damage assessments complete: 100%
Estimated restoration: Monday, Oct. 28, by 4 p.m.
Tangipahoa Parish
Number of outages as of 9:30 a.m.: 2,713
Percentage of damage assessments complete: 81%
Estimated restoration: Monday, October 28 by 10 p.m. with a few pockets of customers in the hardest hit areas restored on Tuesday, Oct. 29, by 10 p.m.
St. John Parish
Number of outages as of 9:30 a.m.: 47
Percentage of damage assessments complete: 100%
Estimated restoration: Monday, Oct. 28 by 8 p.m.
St. James Parish
Number of outages as of 9:30 a.m.: 21
Percentage of damage assessments complete: 100%
Estimated restoration: Monday, October 28 by 8 p.m. *Customers on Blind River will be restored on Tuesday, October 29, by 10 p.m.*
St. Tammany Parish
Number of outages as of 9:30 a.m.: 580
Percentage of damage assessments complete: 81%
Estimated restoration: Monday, October 28 by 10 p.m. with a few pockets of customers in the hardest hit areas restored on Tuesday, Oct. 29, by 10 p.m.
Washington Parish
Number of outages as of 9:30 a.m.: 833
Percentage of damage assessments complete: 81%
Estimated restoration: Monday, Oct. 28, by 10 p.m. with a few pockets of customers in the hardest hit areas restored on Tuesday, Oct. 29, by 10 p.m.
St. Charles Parish
Number of outages as of 9:30 a.m.: 47
Percentage of damage assessments complete: 95%
Estimated restoration: Monday, Oct. 28, by 10 p.m.
Additional Points:
Safety is always our priority and we want it to be yours too.
- Call 1-800-9OUTAGE (1-800-968-8243) to report downed or dangling power lines, poles or other damaged equipment.
- Customers who sustained damage to their facilities will need to have repairs made by an electrician as well as obtain the proper permits before power can be reconnected. Once customers have completed all necessary repairs to their electrical equipment and obtained the necessary permits, they should call 1-800-368-3749 to request a service reconnection order.
We know you want us to keep you informed every step of the way about our response. Here is how you can get information.
- Download our app for your smartphone at entergy.com/app.
- Sign up for text alerts. From your cell phone, text REG to 368374.
- Visit the Entergy Storm Center website and our View Outages page.
- Follow us on Twitter.com/entergyla or Facebook.com/entergyla
- Call us at 800-9OUTAGE (800-968-8243).
- Follow updates in your local news media, like radio, television and newspapers.
