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Insights > Entergy Arkansas Restoration Efforts for April 12 Thunderstorms
Entergy Arkansas Restoration Efforts for April 12 Thunderstorms
04/16/2020
A large line of severe thunderstorms with straight-line winds passed through Arkansas late Sunday evening April 12 causing more than 128,000 customer outages across the state. The heaviest area of impact is south of Interstate I-40. Additional resources have been mobilized to assist with the restoration. Restoration may be slower than normal due to COVID-19 social distancing requirements. Repairs are underway. Estimated restoration times and area-specific details are being communicated as available.
Should you have structural damages and/or damages to your electrical service connection equipment please ensure all repairs and any required inspections are completed as soon as possible to avoid any further service delays.
Southeast Arkansas
Arkansas County Stuttgart Area
Stuttgart Area
As of 8:00 a.m. Thursday, April 16, approximately 3,153 customers remain without power, down from a peak of 6,500. The Baptist Hospital in Stuttgart has been restored today, and crews continue to repair equipment to restore other critical customers such as police stations and fire departments. Due to the major damage to the electrical system in the northern part of Stuttgart, restoration efforts are expected to be prolonged. All customers who can safely take power are expected to be restored by 6:00 p.m. Friday, April 17.
Dewitt Area
As of 8:00 a.m. Thursday, April 16, approximately 1,572 customers remain without power. Crews will continue working this morning repairing damaged equipment. The Dewitt Hospital is expected to receive power by 6:00 p.m. today. All customers who can safely take power are expected to be restored by 6:00 p.m. Friday, April 17.
Bradley County
Warren & Hermitage
As of 8:00 a.m. on April 16, there are 4,044 customers without power in the Warren and Hermitage service areas. The remaining damage includes 3 broken poles and 32 locations with downed wire. Our work plan for the day is to continue making repairs on the West Pine Street area, along HWY 278 W, and Fullerton Street. Approximately 60 additional field personnel will arrive in the area today. All customers who can safely take power are expected to be restored by 6:00 p.m. Friday, April 17.
Cleveland
Rison & Kingsland Area
As of 8:00 a.m. on April 16, there are 1,342 customers without power in the Rison service area. Damage in the area includes 11 broken utility poles and 38 locations with downed wire. All customers who can safely take power are expected to be restored by 6:00 p.m. Friday, April 17.
Dallas County
Fordyce & New Edinburg Area
As of 8:00 a.m. on April 16, there are 2,752 customers without power in the Fordyce and New Edinburg service areas. Our storm damage assessment has identified 26 broken utility poles and 46 locations with downed wire. Additional crews will arrive today to begin execution of a safe work plan to restore service within the city limits of Fordyce. All customers who can safely take power are expected to be restored by 6:00 p.m. Friday, April 17.
Drew County
Monticello & Wilmar Area
As of 8:00 a.m. April 16, there are approximately 2,344 customers without power in the Monticello and Wilmar service areas. Crews are working to make repairs to 36 broken poles, 71 spans of downed wire and over 40 additional pieces of damaged equipment. Over 120 Entergy personnel will continue making repairs East of Main Street as well as along the Hwy 425 South corridor. We expect that all customers who can safely receive power to be restored by 6:00 p.m. Friday, April 17.
Jefferson County
Altheimer Area
As of 8:00 a.m. Thursday, April 16, approximately 644 customers remain without power. Crews are in the area repairing equipment that was damaged due to the storm. All customers who can safely take power are expected to be restored by 6:00 p.m. Friday, April 17.
Pine Bluff Area
As of 8:00 a.m. Thursday, April 16, approximately 10,948 customers remain without power in the Pine Bluff area. Damage assessment and restoration continues, including work on 101 broken poles, 221 spans of wire on the ground, 40 damaged transformers, and 69 damaged pieces of equipment. Crews will be working in the Watson Chapel area today near W. 13 and W. 35 Avenues. Currently, we have 275 line workers and 111 vegetation workers in the Pine Bluff, Sheridan, Redfield, & White Hall areas. Most of the customers that can safely take power are expected to be restored by 8:00 p.m. Thursday, April 16.
South Arkansas
Calhoun County
Thornton Area
As of 8:00 a.m. April 16, there are 322 customers without power in the Thornton service area. Our damage assessment teams have identified 6 broken poles and 25 spans of downed wire remaining to be repaired. Entergy is working hard to restore service to the Thornton area as soon as possible. We expect to have all customers who can safely take power restored by 6:00 p.m. Friday, April 17.
Columbia County
Magnolia Area
As of 8:00 a.m. April 16, there are approximately 13 customers in Magnolia without power. Damage remaining includes 7 broken poles, 9 spans of downed wire and several trees on our equipment. Our work plan for today includes crews working to restore power on S. Washington St., Bethel, and Beach Creek Road. All customers who can safely take power are expected to be restored by 10:00 p.m. on April 16.
Ouachita County
Bearden Area
As of 8:00 a.m. April 16, there are approximately 621 customers remaining without power in the Bearden service area. Storm damage assessment teams have identified 10 broken poles, 12 locations with downed wire, and over 30 locations with other damage equipment. We expect to have all customers who can safely take power to be restored by 6:00 p.m. Friday, April 17.
Camden Area
As of 8:00 a.m. April 16, power has been restored to almost 6,500 customers in Camden. Currently, 379 customers remain without power. Damage in the remaining area includes 13 broken poles, 28 spans of downed wire, and 10 other pieces of damaged equipment. Crews will be working in the following areas today: Arkansas Ave., Harding Ave., Apple St., Palisade Dr., Forrest View Dr., and Omega St. Special equipment is required to access Harding Ave. 60 additional linemen are allocated between Camden, El Dorado, Chidester, & Smackover. All customers who can safely take power are expected to be restored by 9:00 p.m. on April 16.
Chidester Area
As of 8:00 a.m. today, power has been restored to over 250 customers in the Chidester area. Just over 100 customers remain without power. Crews will be working along Hwy 22 just north of Chidester, Hwy 57 to the southwest of Chidester, & Hwy 24 to the west of Chidester around White Oak Lake. Damage includes 2 broken poles and 4 spans of downed wire. We expect to have all remaining customers who can safely take power restored by 9:00 p.m. on April 16.
Stephens & Waldo Area
Approximately 454 customers were restored yesterday, April 15, leaving 587 customers still without power as of 8:00 a.m. in the Stephens and Waldo areas. We will continue power restoration efforts on Columbia Rd. and throughout Stephens. 35 crew members are committed to restoration efforts in Stephens, and additional off-road equipment has been needed to access many affected areas. Entergy crews are working throughout Waldo with concentrated efforts on Dogwood Rd, Olive Rd, Hwy 371 North, and East McKissack Rd today. Damage remaining includes 2 broken poles, 16 spans of wire down, and several trees and tree limbs down on equipment. We expect to have all customers who can safely take power restored by 9:00 p.m. on April 16.
Union County
El Dorado Area
As of 8:00 a.m. today, power has been restored to over 2,060 customers in the El Dorado area. Today we are focusing restoration efforts on 102 remaining customers without power. Today, crews will be working near the intersection of Hillsboro & Jersey as well as Hawthorne St. We expect to restore power to all customers who can safely take power by 9:00 p.m. on April 16.
Southwest Arkansas
Clark County
Arkadelphia & Gurdon Area
As of 8:00 a.m. April 16, approximately 469 customers are without power in Arkadelphia area. This is down from initial customer outages of 5,326 customers. In the Gurdon area there are 1,268 customers remaining without power, down from the initial count of 4,446 customers. Over 100 lineman and support staff are working on restoration efforts throughout both areas. Entergy Crews will be working in the Bismarck, Arkadelphia, Curtis, Gurdon and Prescott communities. All customers who can safely take power are expected to receive power by 9:00 p.m. Thursday, April 16.
Nevada County
Prescott, Rosson, & Bluff City
As of 8:00 a.m. there are 311 customers out of power in the Nevada County area, down from initial customer outage of 1,300 customers. Entergy crews will be working on restoration efforts in Bluff City and throughout other neighborhoods within the county. Service to all customers who can safely take power are expected to be restored by 9:00 p.m. Thursday, April 16.
Grant County
Sheridan Area
As of 8:00 a.m. April 16, approximately 1,519 customers are without power in the Sheridan area. Restoration efforts continue for 9 broken poles, 44 spans of wire on the ground, 2 damaged transformer, and 9 damaged pieces of equipment requiring repair. Crews will be working in areas on Hwy 365 and Hwy 46 North. All customers that can safely take power are expected to be restored by 8:00 p.m. Thursday, April 16.
Hot Spring County
Malvern Area
As of 9:00 a.m. there are 2,690 customers out of power in the Malvern area, down from initial customer outage of 9,609 customers. Over 85 linemen and support staff are working on restoration efforts in the Malvern area. As of Wednesday April 15, the Arkansas Department of Correction, Acme Brick, Pictin, Anthony Timberland and the Industrial Park have been restored. Entergy crews will be working on Hwy. 229 between Poyen and Leola with expectation to complete repairs by noon. Entergy lineman will also be working in Glen Rose Area, Hwy. 9 South of Lono, the Prattsville Area, and Hwy. 229 North of Poyen. All customers who can safely take power are expected to receive power by 9:00 p.m. Thursday, April 16.
East Arkansas
Phillips County
Helena & West Helena Area
The thunderstorms caused more than 4,800 customer outages in the Helena area, leaving approximately 80% of the Entergy customers in the area without power. As of 8:00 a.m. on Thursday, April 16, approximately 1,830 remain without power. Damage assessment revealed over 175 broken poles needing repair. Approximately 115 workers are engaged to assess damage, clear fallen trees, and restore power in the area. Power has been restored to the police station, city waterworks, and the hospital. Crews continue to restore power to the sewer lift stations and other critical services. Our work plan for today includes locations and neighborhoods on Liberty Street, Summit Street, Franklin Street, and Cherry Street near Miller Street. All customers who can safely take power are expected to be restored by 11:00 p.m. on Friday, April 17.
Lake View, Oneida, Wabash, Elaine, Mellwood, & Crumrod Areas
The thunderstorms caused more than 1,800 customer outages in southern Phillips county, leaving approximately 70% of the Entergy customers in the area without power. As of 8:00 a.m. Wednesday, April 15, approximately 605 remain without power. Damage assessment is complete revealing over 95 broken poles needing repair. Approximately 80 workers are engaged to assess damage, clear fallen trees, and restore power in the area. Our work plan for today includes replacing 25 poles along Highway 20 west of Elaine, 55 poles along Highway 44 through Mellwood and into the Lundell community. All customers who can safely take power are expected to be restored by 11:00 p.m. Friday, April 17.
As with any weather event, please be mindful of the following safety tips:
- Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, poles or other damaged equipment.
- Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines.
- Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials or limbs or overhead wires falling to the ground.
- If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
- Do not run a generator in a confined space without adequate ventilation.
- Turn off any electrical appliances that can easily be turned to the off position until power is restored.
We want to keep you informed and in control. The best way to get information about outages is via Entergy’s View Outage application on www.entergy.com:
- Download our app for your smartphone at entergy.com/app or visit entergystormcenter.com to stay informed on our restoration progress.
- Sign up for text alerts. From your cell phone, text R E G to 368374, or visit entergytext.com.
- Follow us on Facebook and on Twitter @ EntergyARK.
- Follow updates in your local news media, like radio, television and newspapers.
We at Entergy realize you have been greatly impacted during this difficult time.
