Insights > Entergy Arkansas storm update – 3/16/2025, 4 p.m.

Entergy Arkansas storm update – 3/16/2025, 4 p.m.
By: Arkansas Editorial Team

03/16/2025

Multiple thunderstorms moved through the state March 14 and March 15, causing widespread power outages to more than 15,000 customers, toppling transmission structures, breaking hundreds of power poles and causing major property damage.

As soon as the storms passed, Entergy Arkansas went to work and has restored approximately 90% of our customers since the onset of this storm event. The National Weather Service confirmed that a tornado struck Cave City, Ark. The estimated EF3 tornado produced winds between 136 to 165 mph that caused extensive damage. In addition to broken power poles and downed lines, substations and transmission structures were also damaged.

Entergy Arkansas would like to extend a sincere thanks to the men and women who worked around the clock to safely restore power. Additional workers – including Entergy Arkansas vegetation crews, scouts, contractors, and mutual assistance resources from outside of the state – have been in the field working. Restoring your power as quickly and safely as possible is our top priority, and we appreciate your patience.

Consistent with our commitment to powering life for our customers every day, our crews are rebuilding the system with thicker, stronger poles. In some cases, concrete poles are being used to improve system infrastructure and make it more resilient.

If your home is damaged and will not be able to take electric service for some time, or you are in the process of making needed repairs to your electrical equipment, please contact 1-800-ENTERGY. Our customer service team wants to assist you with getting your service restored as soon as you're ready. For more information, please visit entergy.com/damage

We want to keep you informed. Get current news and updates on our restoration efforts by:

  • Downloading the Entergy App. Customers can use the app to report outages or check on the status of power at their home or business.
  • Checking our View Outage website. Maps show where outages are located and give information about restoration progress.
  • Following us on Facebook and X - @EntergyARK. Social media plays an important role in keeping you informed.
  • Signing up for notifications about storm and restoration efforts by texting REG to 36778.
  • Visiting the Entergy Storm Center website. The site has storm safety, preparation and restoration information that is updated throughout the day.
  • Downloading the Operation: Storm Ready Guide. This guide will help you plan and prepare for weather emergencies.
Tags
Arkansas  Storm Center  Spring Weather  Storm Damage 
Arkansas Editorial Team
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