Insights > Entergy Arkansas storm update – 4/3/25, noon

Entergy Arkansas storm update – 4/3/25, noon
By: Arkansas Editorial Team

04/03/2025

Entergy Arkansas experienced a peak of 27,000 customer outages as high winds, lightning, heavy rain and confirmed tornadoes in Arkansas County near the town of Almyra and Craighead County near the town of Lake City moved through the state on the evening of April 2.

We have made significant progress in the first 12 hours of our restoration efforts as we have restored power to close to 59% of impacted customers. The severe weather resulted in widespread damage to substations, transmission structures, poles and wires.

Customers should be prepared for more outages and updated restoration times as the weather forecast calls for more potential severe weather including high wind, lightning, heavy rain and flooding through Saturday evening. We understand the loss of power is inconvenient, but we appreciate your patience as our crews are working on your behalf in challenging conditions to safely restore power.

Damage assessment is underway. We anticipate at this time that some outages will extend beyond today, particularly in the more severely impacted areas where special equipment and additional resources are required to restore power. As we continue to identify damaged equipment, restoration times will be updated. Entergy Arkansas strives to provide the most up-to-date information about outages. The best way to get information is via View Outage on our website.

Customers with special needs or other circumstances are encouraged to plan for other accommodations in the event of an outage.

We want to remind you that travel may be hazardous due to local spectators and road debris. If you must travel, please exercise caution and stay informed on local weather updates.

Thank you for being our valued Entergy Arkansas customer. Stay safe and connected, as we navigate this weather event together.

As with any weather event, please be mindful of the following safety tips:

  • Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.

  • Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.

  • Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.

  • If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel. 

  • Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers’ safety guidelines.

  • Turn off any electrical appliances that can easily be turned to the off position until power is restored.

  • Check on seniors, who can be particularly susceptible to extreme temperatures.

  • Try to stay off the roads in affected areas. More traffic in bad weather leads to more accidents, including more injuries and fatalities as well as accidents that can damage electrical poles and other equipment, creating outages and impeding the ability of crews to access and repair damage and slowing restoration.

We want to keep you informed and in control. The best way to get information about outages is via Entergy’s View Outage page on our website. Additional resources for your convenience:

  • Download our app for your smartphone at entergy.com/app or visit Entergy Storm Center to stay informed on our restoration progress.

  • Sign up for text alerts. From your cellphone, text R E G to 368374, or visit entergytext.com

  • Follow us on Facebook and on X – @EntergyARK

  • Follow updates in your local news media, like radio, television, and newspapers.
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Arkansas  Storm Center 
Arkansas Editorial Team
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