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Insights > Entergy Arkansas storm update – 4/3/25, 7 p.m.
Entergy Arkansas storm update – 4/3/25, 7 p.m.
04/03/2025
Entergy continues to make significant progress and has safely restored more than 63% of our customers bringing current customer outages down to approximately 10,000 from a peak of 27,000. Crews have worked overnight and throughout the day to restore power. Continuous storm conditions and lightning strikes have paused restoration work intermittently as safety is our main priority for all. Consistent with our commitment to powering life for our customers every day, our crews are using this opportunity to rebuild the system with thicker, stronger poles. In some cases, concrete poles are being used to improve system infrastructure and make it more resilient.
Customers should be prepared for more outages and updates to restoration times as the weather forecast calls for more potential severe weather including high winds, lightning, heavy rain and flooding through Saturday evening. We understand the loss of power is inconvenient, and we appreciate your patience as our crews are working on your behalf in challenging conditions to safely restore power.
Damage assessment is complete with the exception of Stuttgart (90% complete). We anticipate at this time that some outages will extend beyond today, particularly in the heavily impacted areas where special equipment and additional resources are required to restore power. As we continue to identify damaged equipment, restoration times will continue to be updated. Entergy Arkansas strives to provide the most accurate information about outages. The best way to get information is via View Outage on our website.
Customers with special needs or other circumstances are encouraged to plan for other accommodations in the event of an outage.
We want to remind you that travel may be hazardous due to local spectators and road debris. If you must travel, please exercise caution and stay informed on local weather updates.
Thank you for being our valued Entergy Arkansas customer. Stay safe and connected, as we navigate this weather event together.
RESTORATION TIMES:
Arkansas County – Stuttgart
Damage assessment is approximately 90% complete. Damages consists of over 60 broken poles, 60 spans downed wire, and 30 cross arms damaged. Crews have restored over 84% of 4,900 peak customer outages. Currently, there are 920 outages. Crews have been working in the Dewitt area and have restored power to the local hospital and schools. Almyra and Hazen sustained extensive damage, and crews are working to restore power as quickly and as safely as possible. Additional personnel and resources have been brought in to help with the restoration process. We estimate all customers who can receive power will be restored by 10 p.m. on Friday, April 4.
Bradley County – Warren
Damage assessment is complete. Damages consist of five broke poles, multiple spans of wire, and recloser damage due to lightning. Crews have restored over 96% of 1,000 peak customer outages. Currently, there are 38 outages. Crews are currently working in Fordyce, Bearden and Monticello. We estimate all customers who can receive power will be restored by 7 p.m. on Thursday, April 3.
Columbia County – El Dorado and Magnolia
Damage assessment is complete. Damage includes trees on powerlines and many broken poles. was due to the thunderstorm, high winds and tornado. El Dorado has been 98% restored and Magnolia has been 65% restored. Currently, there are 348 outages. We estimate all customers who can receive power in El Dorado and Magnolia to be restored by 12 p.m. on Friday, April 4. Some customers in heavily impacted areas could see restoration times extended.
Craighead County – Bay, Black Oak, Caraway, Cash, Lake City, Monette and Otwell
Damage assessment is 90% complete and is expected to be finished by the end of day on Thursday, April 3. Damages consist of 12 transmission structures, 151 spans of downed wire, 105 broken poles, 22 transformers and 93 cross arms damaged. Crews have restored over 47% of 3500 peak customer outages. Major rebuild projects are underway along Hwy 158 in the Bay and Lake City areas, Hwy 18 in the Monette area, and along County Road 233 near Cash.
Approximately 155 Entergy workers and contracted resources are engaged in the area to safely restore power to impacted customers. We estimate customers who can receive power are expected to be restored by 6 p.m. on Friday, April 4. Some customers in heavily impacted areas could see restoration times extended.
Jefferson & Grant County – Pine Bluff, White Hall, Sheridan, and Redfield
Damage assessments are 75% complete. Damages consist of six broken poles and 10 spans of downed wire. Crews have restored approximately 60% of 985 peak customer outages. Currently, there are approximately 398 outages in the cities of Pine Bluff and Sheridan. We estimate customers who can receive power to be restored by 10 p.m. tonight, Thursday, April 3.
Poinsett County – Fisher, Harrisburg and Cherry Valley
Damage assessment is approximately 100% complete. Damages consists of over 30 broken poles, 26 spans downed wire, 12 transmission structures, eight transformers and 10 cross arms damaged. Crews have restored over 90% of 1,600 peak customer outages. Currently, there 104 outages. Crews will continue working in the areas of Roberts Lane and Highway 214 this evening near Fisher to Harrisburg along with rural areas to rice wells in the Cherry Valley area. Additional personnel and resources have been brought in to help with the restoration process. We estimate most of the remaining customers with outages who can safely receive power will be restored by 6 p.m. Friday, April 4. Customers in heavily impacted areas could see extended restoration times.
As with any weather event, please be mindful of the following safety tips:
- Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
- Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
- Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
- If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
- Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers’ safety guidelines.Turn off any electrical appliances that can easily be turned to the off position until power is restored.
- Check on seniors, who can be particularly susceptible to extreme temperatures.
- Try to stay off the roads in affected areas. More traffic in bad weather leads to more accidents, including more injuries and fatalities as well as accidents that can damage electrical poles and other equipment, creating outages and impeding the ability of crews to access and repair damage and slowing restoration.
We want to keep you informed and in control. The best way to get information about outages is via Entergy’s View Outage page on our website. Additional resources for your convenience:
- Download our app for your smartphone at entergy.com/app or visit Entergy Storm Center to stay informed on our restoration progress.
- Sign up for text alerts. From your cellphone, text R E G to 368374, or visit entergytext.com
- Follow us on Facebook and on X – @EntergyARK
- Follow updates in your local news media, like radio, television, and newspapers.
