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Insights > Entergy Arkansas storm update – 4/5/25, noon
Entergy Arkansas storm update – 4/5/25, noon
04/05/2025
Entergy Arkansas crews have now responded to four rounds of severe weather since Wednesday evening and more weather is forecast through Sunday. As of noon today, approximately 19,700 customers are without power due to the extent of the previous damage, newly sustained damage last night and the recurring storm conditions and lightning strikes that pause restoration efforts intermittently to keep our employees safe. Additionally, access issues due to flooding are affecting restoration in some areas. Entergy Arkansas crews continue to promptly restore power to the ongoing customer interruptions caused by this week’s cycle of severe weather, including three confirmed tornadoes.
There is the potential for more severe weather- including high winds, lightning, possible tornados, heavy rain and flooding- across the state today. Customers should be prepared for more outages and potential updates to restoration times. Several areas throughout the state are currently experiencing flooding and flood conditions may become more widespread as rain continues throughout the weekend. In some cases, our crews will not be able to access the areas to restore power until flooding subsides. We understand the loss of power is inconvenient, and we appreciate your patience as our crews are working on your behalf in challenging conditions to safely restore power.
Damage assessment is underway in newly impacted areas resulting from Friday evening and Saturday morning storms. We continue to shift resources and special equipment to assist with restoration efforts in the hardest hit areas. Damage estimates so far include approximately 384 broken poles, 624 spans of downed wire, 12 transmission structures and 85 transformers. As we continue to identify damaged equipment, restoration times will be updated accordingly. Entergy Arkansas strives to provide the most accurate information about outages. The best way to get information is via View Outage on our website.
We want to remind you that roadways may be hazardous due to flash flooding and road debris, and we discourage unnecessary travel so that emergency personnel have safer, easier passage. If you must travel, please exercise caution and stay informed on local weather updates. Customers with special needs or other circumstances are encouraged to plan for accommodations in the event of an outage.
Consistent with our commitment to powering life for our customers every day, our crews are using this opportunity to continue upgrade our infrastructure to further enhance reliability. In some cases, concrete poles are being used to improve system infrastructure and make it more resilient.
Please remember, Entergy restoration workers cannot restore power to a location with a damaged meter base, conduit or weather head (the metal pipe extending upward from the structure with electrical cables inside). These items must be repaired by a qualified electrician before our workers can restore power. Learn more about the electrical equipment that serves your home.
The American Red Cross has opened a 24-hour storm shelter for all storm victims located in Sharp County at the Historic Old Hardy Gym, 201 School Ave, Hardy, Arkansas 72542.
Thank you for being our valued Entergy Arkansas customer. Stay safe and connected, as we continue to navigate this weather event together.
RESTORATION TIMES
Arkansas County- Lonoke
Damage assessment for newly sustained damage is underway. Last night’s storms caused extensive damage in the Lonoke area and resulted in over 2,100 customers being without power. We will begin restoring power as soon as it is safe for us to do so.
Stuttgart
Damage assessment for newly sustained damage is underway. Current damages consist of 42 broken poles and 50 spans of wire. Restoration efforts will continue this morning as weather permits. Additional personnel and resources have been brought in to help with the restoration process. We estimate all customers who can safely receive power will be restored by 10 p.m. tonight, Saturday, April 5.
Clark and Hot Spring Counties- Arkadelphia and Malvern
Damage assessment for newly sustained damage is underway. Currently, there are 896 outages. Damage was sustained resulting from lightening and strong winds caused large trees to damage our lines in this area. Additional personnel and resources have been brought in to help; however, flooding is hindering restoration efforts. We estimate to have 95% of customers who can safely receive power restored by 10 p.m. tonight, Saturday, April 5.
Craighead County- Bay, Black Oak, Caraway, Cash, Lake City, Monette and Otwell
Damage assessment is complete. Damages consist of 12 transmission structures, 161 spans of downed wire, 107 broken poles, 22 transformers and 97 cross arms. Crews have restored over 70% of the 3,500 peak customer outages. A major rebuild project to restore power along County Road 161 near Cash has been completed. Major rebuild projects are expected to be completed tonight, Saturday, April 5 along Hwy 158 in the Lake City area, along Cherry Street in Lake City, and along Hwy 18 in the Monette area to restore power to Black Oak and Caraway.
Approximately 177 Entergy workers and contracted resources are engaged in the area to safely restore power to impacted customers. Most customers who can receive power are expected to be restored by 5 p.m. on Saturday, April 5. Some customers in heavily impacted areas could see restoration times extended.
Crittenden County- Earle, Proctor and Edmonson
Damage assessment for newly sustained damage is underway. Currently, there are 1,585 outages. We are working now to restore power to the town of Earle and will continue restoration around the area.
Approximately 30 Entergy workers and 12 contracted resources are engaged in the area to safely restore power to impacted customers. Most customers who can safely take service are expected to be restored by 10 p.m. tonight, Saturday, April 5. Some customers in heavily impacted areas could see restoration times extended.
Cross County- Colt, Fitzgerald Crossing, Parkin and Wynne area
Damage assessment for newly sustained damage is underway. Currently, there are 419 outages. The storms that moved through during the early morning hours caused damages to the Colt, Fitzgerald Crossing, Parkin and nearby areas.
Approximately 30 Entergy workers and 56 contracted resources are engaged in the area to safely restore power to impacted customers. Most customers who can safely take service are expected to be restored by 10 p.m. tonight, Saturday, April 5. Some customers in heavily impacted areas may see restoration times extended as damage assessments continue.
Sharp County-Ash Flat, Cherokee Village, Hardy, Highland and Williford
Damage assessment for newly sustained damage is underway. Currently, there are 2,010 outages. Crews are working to safely restore power as quickly and safely as possible. We estimate all customers who can safely receive power will be restored by 10 p.m. tonight, Saturday, April 5.
As with any weather event, please be mindful of the following safety tips:
Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers’ safety guidelines.
Turn off any electrical appliances that can easily be turned to the off position until power is restored.
Check on seniors, who can be particularly susceptible to extreme temperatures.
Try to stay off the roads in affected areas. More traffic in bad weather leads to more accidents, including more injuries and fatalities as well as accidents that can damage electrical poles and other equipment, creating outages and impeding the ability of crews to access and repair damage and slowing restoration.
We want to keep you informed and in control. The best way to get information about outages is via Entergy’s View Outage page on our website. Additional resources for your convenience:
Download our app for your smartphone at entergy.com/app or visit Entergy Storm Center to stay informed on our restoration progress.
Sign up for text alerts. From your cellphone, text R E G to 368374, or visit entergytext.com
Follow us on Facebook and on X – @EntergyARK
Follow updates in your local news media, like radio, television, and newspapers.
