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Insights > Entergy Arkansas storm update – 4/6/25, noon
Entergy Arkansas storm update – 4/6/25, noon
04/06/2025
Many roadways and access points are flooded and impeding access to equipment
The Entergy Arkansas service area sustained five rounds of severe weather in recent days, resulting at its peak Saturday in 71,300 customer outages and currently at 40,000. We have activated teams of nearly 1,000 additional personnel to support restoration efforts and continue to shift resources and special equipment to assist with the hardest hit areas.
The latest round brought straight-line winds of 60-plus mph and heavy rains, damaging transmission and distribution infrastructure in areas that include neighborhoods, business districts, fields, waterways, and mountainous and remote areas.
Damage estimates were approximately 70% complete as of 11 a.m. Sunday and will continue throughout the day. With the break in the rain, conditions are more favorable for assessment and restoration, although we anticipate some customers in the most heavily impacted areas may experience extended outages due to inaccessible equipment in flooded areas.
Identified damages as of 11 a.m. consist of 563 broken poles, 1,032 spans of downed wire, 361 cross arms, 27 transmission structures and 140 transformers. As we continue to identify damaged equipment, restoration times will be updated accordingly and as quickly as possible. Entergy Arkansas strives to provide the most accurate information about outages. The best way to get information is through View Outages on our website.
We want to remind you that roadways may be hazardous due to flash flooding and road debris, and we discourage unnecessary travel so that emergency personnel have safer, easier passage. If you must travel, please exercise caution and stay informed on local weather updates.
Please remember, Entergy Arkansas restoration workers cannot restore power to a location with a damaged meter base, conduit or weather head, which is the metal pipe extending upward from the structure with electrical cables inside. These items must be repaired by a qualified electrician before our workers can restore power. Learn more about the electrical equipment that serves your home.
The American Red Cross has opened a 24-hour storm shelter for all storm victims located in Sharp County at the Historic Old Hardy Gym, 201 School Ave, Hardy, Arkansas 72542.
Thank you for being our valued Entergy Arkansas customer. Stay safe and connected, as we continue to navigate this weather event together.
RESTORATION TIMES
Arkansas County- Stuttgart
Damage assessment for newly sustained damage is underway. Current damage consists of 45 broken poles and approximately 50 spans of wire. Restoration efforts will continue this morning as weather permits. Additional crews and resources have been brought in to help with the restoration process. We estimate all customers who can safely receive power will be restored by 10 p.m., Sunday, April 6.
Clark and Hot Spring Counties- Arkadelphia and Malvern
Damage assessment for newly sustained damage is underway. Currently, there are 647 outages. The majority of the damage to our facilities has resulted from lightning and large trees that have fallen on our lines. Additional personnel and resources have been brought in to assist with restoration. Flooding is still severely impacting restoration efforts preventing access to many areas. We estimate to have 95% of customers who can safely receive power to be restored by 10 p.m., Sunday, April 6. Some customers in heavily impacted areas could see restoration times extended.
Clay County- Datto, Knobel and Success
Damage assessment is complete. Damages consist of 7 broken poles, 6 spans of downed wire and trees impairing lines. Currently, there are 105 outages. Today, you will see crews staged across the county in the affected areas. Approximately 30 Entergy workers and contracted resources are engaged in the area to safely restore power to impacted customers. Most customers who can safely receive power are expected to be restored by 10 p.m., Sunday, April 6. Some customers in heavily impacted areas could see restoration times extended.
Cleburne, Prairie, White County and Woodruff Counties
Damage assessment is underway and expected to be complete by 2 p.m., Sunday, April 6. Currently, there are 828 outages in the area. Damages identified consist of 17 broke poles with nine already repaired, 32 spans of downed wire and 20 transformers. The most common cause of damage is lightning and vegetation contacting our facilities. Flooding is still impacting restoration efforts preventing access to many areas. Areas impacted by high waters currently are: Stringham Rd., N. Apple., N Colwell Rd., E Devore Rd., and a small segment of customers on Highway 11 in Des Arc. Should the flood waters recede, we anticipate 80% of customers that can safely receive power will be restored by 10 p.m., Sunday, April 6, 2025.
Columbia and Union Counties- El Dorado and Magnolia
In the El Dorado area, damage assessment is approximately 90% complete. Currently there are 154 outages remaining. Flooding is still impacting restoration efforts preventing access to many areas. Most customers who can safely receive power are expected to be restored by 10 p.m., Sunday, April 6.
In the Magnolia area, damage assessment is complete. Currently, there are 5 outages remaining. Customers who can safely receive power are expected to be restored by noon Sunday, April 6.
Craighead County- Bay, Black Oak, Caraway, Cash, Lake City, Monette and Otwell
Damage assessment is complete. Damages consist of 12 transmission structures, 161 spans of downed wire, 107 broken poles, 22 transformers and 97 cross arms damaged. Crews have restored over 99% of the 3,500 peak customer outages. Major rebuild projects have been completed along County Road 161 near Cash, along Hwy 158 in the Lake City area, along Cherry Street in Lake City, and along Hwy 18 in the Monette area to restore power to Black Oak and Caraway. Today we are working on six projects along County Road 800 and County Road 803 west of Lake City, County Road 831 near Black Oak, and County Road 218 west of Otwell.
Most customers who can safely receive power are expected to be restored by 10 p.m., Sunday, April 6. Some customers in heavily impacted areas could see restoration times extended.
Crittenden County- Gilmore, West Memphis, Earle, Proctor, and Edmonson
Damage assessment is complete. Currently, there are 218 outages. Damages consist of 23 broken poles, 50 spans of downed wire and 6 transformers. Today, you will see crews staged across the county in the affected areas. We will have a crew with special equipment on Gaskill Rd in Earle early Sunday morning to restore remaining outages at this location.
Approximately, 30 Entergy workers and 16 contracted resources are engaged in the area to safely restore power to impacted customers. Customers who can safely receive power are expected to be restored by 7 p.m., Sunday, April 6.
Cross County- Colt, Fitzgerald Crossing, Hickory Ridge, Parkin, Wynne and Twist
Damage assessment is complete. Currently, there are 550 outages. Damages consist of 47 broken poles, 63 spans of downed wire, 5 transformers and downed trees on power lines. We were able to restore most of the Cherry Valley and the Colt area last night and will continue to restore power just off the main line in Colt today. We will have multiple crews staged along Highway 64B replacing a large area of the broken poles. Special equipment is being used in Twist to restore service to the remaining customers in this area.
Approximately, 30 Entergy workers and 56 contracted resources are engaged in the area to safely restore power to impacted customers. Most customers who can safely take service is expected to be restored by 6 p.m. Monday, April 7.
Garland and Hot Spring Counties- Hot Springs and Malvern
Damage assessments for newly sustained damage is underway. Currently, there are 647 outages in the Arkadelphia area and 2,613 outages in the Malvern area. Identified damage consists of lightening and large trees impairing our facilities. Additional crews and resources have been brought in to help and more are on their way. Flooding is still impacting restoration efforts preventing access to many areas.
We estimate approximately 95% of customers who can safely receive power will be restored by 10 p.m. tonight, Sunday, April 6. Some customers in heavily impacted areas could see restoration times extended mainly due to flooding.
Independence and Izard Counties
Damage assessments are approximately 90% complete. Currently, there are 73 outages. Flooding is still impacting restoration efforts preventing access to areas due to the high water. High water areas are: White River Run Dr., Kent Miller Rd., Lafferty Rd., Flat Rock Hill Rd., Kelly Ln. and Collietown Rd. Assessment crews are out this morning to investigate access to these areas, and restoration times could be extended due to severe flooding. Crews are working to restore power as safely and quickly as possible. We anticipate customers that can safely receive power will be restored by 10 p.m., Sunday, April 6.
Jefferson County- Pine Bluff and Sheridan
Damage assessments for newly sustained damage is underway. Currently, there are 276 outages. Identified damages consist of broken poles, spans of downed wire, and vegetation impairing our facilities. Crews are working on South Hemlock Street and West 9th Avenue and will move to other affected areas as we complete restoration.
We estimate all customers who can safely receive power will be restored by 10 p.m., Saturday, April 5.
Lawrence County- Imboden and Ravenden
Damage assessment is for newly sustained damage is underway. Currently, there are 71 outages. Flooding is still impacting restoration efforts preventing access to many areas. Hwy 62 has been closed due to flooding and is expected to open today.
Most customers who can safely take power are expected to be restored by 10 p.m., Sunday, April 6. Some customers in heavily impacted areas could see restoration times extended mainly due to flooding.
Lonoke County- Lonoke and Stuttgart
Damage assessment for newly sustained damage is underway. Identified damages consist of 45 broken poles and 50 spans of downed wire. Additional personnel and resources have been brought in to help. We estimate customers who can safely receive power to be restored by 10 p.m., Sunday, April 6.
Poinsett County- Fisher, Harrisburg, Waldenburg, Weiner, Tyronza and Gilmore
Damage assessment is complete. Damages consist of 10 broken poles, 5 transformers and seven spans of wire. Currently, there are 195 outages. Multiple crews are staged across the county restoring individual outages throughout the day. Approximately 30 Entergy workers are engaged in the area to safely restore power to impacted customers. Most customers who can safely take service is expected to be restored by 10 p.m., Sunday, April 6.
Pulaski County- Alexander, Jacksonville, Little Rock and Mabelvale
Damage assessment is 15% complete, and is expected to conclude by 10 p.m., Sunday, April 6. Identified damages consist of 48 broken poles, 104 spans of downed wire, 23 broken crossarms and 10 transformers. Over 21,500 customers have been restored from the peak of 53,800 outages. Approximately 200 Entergy workers and contracted resources are engaged in the area to assess damage and safely restore power to impacted customers. Over 1,000 additional personnel along with specialized equipment are enroute to help with the restoration effort focusing on the hardest hit areas south of I-630. As more damage is assessed, crews will continue to diligently and safely work to restore as many customers as possible that can take power. Flooding is still impacting restoration efforts preventing access to many areas. Most customers who can receive power are expected to be restored by 10 p.m., Monday, April 7. Some customers in heavily impacted areas could see restoration times extended.
Jacksonville, Maumelle and Sherwood
Damage assessment is 15% complete. Identified damages consist of 13 broken poles, 19 spans of downed wire, and eight crossarms. Currently, there are 2,550 outages down from the peak of 5,253. An additional 149 crews are joining the resources already engaged in the area to safely restore power to impacted customers. Most customers who can receive power are expected to be restored by 10 p.m., Monday, April 6. Some customers in heavily impacted areas could see restoration times extended.
Saline County- Benton, Bryant and East End
Damage assessment is 15% complete. Identified damages consist of seven broken poles, 21 spans of downed wire, two broken crossarms and two transformers. Over 15,000 customers have been restored from the peak of 20,000. Currently, there are 4,002 outages. Approximately 200 Entergy workers and contracted resources are engaged in the area to assess damage and safely restore power to impacted customers. Over 1,000 additional personnel along with specialized equipment are enroute to help with the restoration effort. As more damage is assessed crews will continue to diligently and safely work to restore as many customers as possible that can take power. Most customers who can receive power are expected to be restored by 10 p.m., Monday, April 6. Some customers in heavily impacted areas could see restoration times extended.
Sharp County- Ash Flat, Cherokee Village, Hardy, Highland and Williford
Damage assessment is 85% complete. Identified damages consist of 47 spans of downed wire, 18 broken poles, four transformers and 10 cross arms. Spring River flood levels are receding, but flooding issues continue to affect assessment and restoration efforts in many areas near the river. Crews have restored approximately 55% of the 2,010 peak customer outages. Crews are currently working near the Cherokee Village North Golf Course, Mandan Drive and Akokisa Drive in Cherokee Village and along Church Street in Hardy.
Approximately 30 Entergy workers and contracted resources were engaged in the area to safely restore power to impacted customers. Most customers who can safely receive power are expected to be restored by 10 p.m. Sunday, April 6. Some customers in heavily impacted areas or areas affected by flood conditions could see restoration times extended.
White, Prairie, Cleburne, & Woodruff Counties
Damage assessments will be complete by 2 p.m., Sunday, April 6. Identified damages consist of 17 broke poles, 32 spans of downed wire, 20 transformers and trees impairing our facilities. Flooding is still impacting restoration efforts preventing access to areas due to the high water. High water areas include: Stringham Rd., N. Apple., N. Colwell Rd., E. Devore Rd. and a small segment of customers on Highway 11 in Des Arc. Should the flood waters recede, we anticipate 80% of customers that can safely receive power will be restored by 10 p.m., Sunday, April 6.
As with any weather event, please be mindful of the following safety tips:
Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers’ safety guidelines.
Turn off any electrical appliances that can easily be turned to the off position until power is restored.
Check on seniors, who can be particularly susceptible to extreme temperatures.
Try to stay off the roads in affected areas. More traffic in bad weather leads to more accidents, including more injuries and fatalities as well as accidents that can damage electrical poles and other equipment, creating outages and impeding the ability of crews to access and repair damage and slowing restoration.
We want to keep you informed and in control. The best way to get information about outages is via Entergy’s View Outages page on our website. Additional resources for your convenience:
Download our app for your smartphone at entergy.com/app or visit Entergy Storm Center to stay informed on our restoration progress.
Sign up for text alerts. From your cellphone, text R E G to 368374, or visit entergytext.com
Follow us on Facebook and on X – @EntergyARK
Follow updates in your local news media, like radio, television, and newspapers.
