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Insights > Entergy Arkansas storm update – 4/7/25, 6:30 p.m.
Entergy Arkansas storm update – 4/7/25, 6:30 p.m.
04/07/2025
Great progress is being made by our Entergy Arkansas crews in restoring power to our customers affected by the multiple rounds of severe weather in recent days. As of 5 p.m. today, 17,555 outages remain, mostly in the Little Rock area, after an outage peak of 71,300 this past Saturday. We expect 90 percent of customers to be restored by 10 p.m. tonight.
We have activated teams of nearly 1,000 additional personnel to support restoration efforts and continue to shift resources and special equipment to assist with the hardest hit areas.
Consistent with our commitment to powering life for our customers every day, our crews are using this opportunity to continue to upgrade our infrastructure to further enhance reliability. In some cases, concrete poles are being used to improve system infrastructure and make it more resilient.
Weather conditions continue to improve and are more favorable for damage assessment and restoration this evening. The weekend storms brought straight-line winds of 60-plus mph and heavy rains, damaging transmission and distribution infrastructure in areas that include neighborhoods, business districts, fields, waterways, and mountainous and remote areas.
We expect to complete damage assessments this evening, except for those areas that are inaccessible due to flooding. We anticipate some customers in the most heavily impacted areas may experience extended outages due to inaccessible equipment in flooded areas.
Identified damages as of 5 p.m. today consist of 705 broken poles, 1,473 spans of downed wire, 409 cross arms, 27 transmission structures and 190 transformers. As we continue to identify damaged equipment, restoration times will be updated accordingly and as quickly as possible. Entergy Arkansas strives to provide the most accurate information about outages. The best way to get information is through View Outages on our website.
We want to remind you that roadways may be hazardous due to flash flooding and road debris, and we discourage unnecessary travel so that emergency personnel have safer, easier passage. If you must travel, please exercise caution and stay informed on local weather updates.
Please remember, Entergy Arkansas restoration workers cannot restore power to a location with a damaged meter base, conduit or weather-head, which is the metal pipe extending upward from the structure with electrical cables inside. These items must be repaired by a qualified electrician before our workers can restore power. Learn more about the electrical equipment that serves your home.
Various organizations have opened shelters across the state for victims of this severe weather event. Shelters include: Flippin School Shelter located at 210 Alford Street, Flippin, AR 72634; Historic Old Hardy Gym located at 201 School Ave, Hardy, AR 72542; The Salvation Army Shelter located at 400 East 4th Street, Texarkana, AR 71854; and Randy Sam Shelter located at 402 Oak Street, Texarkana, TX 75501.
Thank you for being our valued Entergy Arkansas customer. Stay safe and watch for updates as we continue to navigate this weather event together.
RESTORATION TIMES:
Clark and Hot Spring Counties – Arkadelphia and Malvern
Damage assessment for newly sustained damage is underway. Currently, there are nine outages in the Arkadelphia area and 2,179 outages in the Malvern area. Most of the damage to our facilities has resulted from lightning and large trees that have fallen on our lines. Additional personnel and resources have been brought in to assist with restoration. Flooding is still impacting restoration efforts preventing access to some areas; however, our crews are utilizing boats to access areas that are not accessible with a truck. We estimate to have 98 percent of customers who can safely receive power restored by 10 p.m. tonight. Some customers in heavily impacted flooded areas could see restoration times extended.
Craighead County – Bay, Black Oak, Caraway, Cash, Lake City, Monette and Otwell
Damage assessment is complete. Damages consist of 12 transmission structures, 161 spans of downed wire, 107 broken poles, 22 transformers and 97 cross arms damaged. Crews have restored over 99 percent of the 3500 peak customer outages. Major rebuild projects have been completed along County Road 161 near Cash, along Hwy 158 in the Lake City area, along Cherry Street in Lake City, and along Hwy 18 in the Monette area to restore power to Black Oak and Caraway. Most customers who can receive power are expected to be restored by 10 p.m. tonight. Some customers in heavily impacted areas or areas affected by flood conditions could see restoration times extended.
Izard County – Guion
Damage assessments are complete for areas not affected by flood water. Flooding is still impacting restoration efforts to White River Run Dr. Entergy Arkansas crews have assessed the area this morning and it has been determined that restoration will not occur today. We apologize for the inconvenience this is causing. We will reassess the area early tomorrow morning, Tuesday, April 8.
Pulaski County – Alexander, Little Rock and Mabelvale
Damage assessment is 95 percent complete and is expected to conclude by noon, Tuesday, April 8. Identified damages consist of 160 broken poles, 494 spans of downed wire, 54 broken crossarms and 25 transformers. Over 40,302 customers have already been restored from the peak of 53,800 outages.
We deeply appreciate the patience and understanding of our customers during this difficult time. Over 1,000 Entergy workers and contracted resources are engaged in the area, with additional personnel and specialized equipment continuing to arrive to assist with the restoration effort. Our teams are working diligently and safely in the hardest hit areas including Honeysuckle Road, Quail Creek Ct and Pratt Road, MacArthur Park and Eagle Point Golf Course Areas. With an estimated time of restoration of 10 p.m. tonight. Crews will be working in the remaining heavily impacted areas including Broadmoor, Oak Forest, Westwood, Meadowcliff, Wakefield Village, Iron Springs, Douglasville, Holly Springs, Brodie Creek Park area, and Crystal Valley Rd/Raines Rd area.
While flooding is still impacting restoration efforts in some areas, we are committed to working around the clock to get the lights back on for all customers who can receive power. Most customers are expected to be restored by 10 p.m. tonight. , though some in the most heavily impacted areas may see extended restoration times. We will continue to provide updates as this restoration effort progresses
Jacksonville and Sherwood
Damage assessment is complete. Identified damages consist of 18 broken poles, 27 spans of downed wire, 15 crossarms, one transformer and seven spans requiring tree clearing. Currently, there are 152 customers in Sherwood and 62 customers in Jacksonville remaining without power down from the peak of 5,253. An additional 149 crews have joined the resources already engaged in the area to safely restore power to impacted customers. Most customers who can receive power are expected to be restored by 10 p.m. tonight. Some customers in heavily impacted areas could see restoration times extended.
Saline County – Benton, Bryant and East End
Damage assessment is 95 percent complete, and we expect to have all damage assessments completed by noon, April 8. Identified damages consist of 20 broken poles, 46 spans of downed wire, three broken crossarms and one transformer. More than 18,852 customers have been restored from the peak of 20,000 outages. We currently have 2,021 customers without power in the Saline County area. Approximately 200 crews and contracted resources are engaged in the area to assess damage and safely restore power to impacted customers. More than 1,000 additional personnel along with specialized equipment are enroute to help with the restoration effort. As more damage is assessed, crews will continue to diligently and safely work to restore as many customers as possible that can take power. We will continue to focus resources in the following areas: Arch Street, Gatewood Road, Baxley Lane, Sara Lynn, Honeysuckle Rd, and North Pass Rd. The estimated restoration time for these areas is 10 p.m. tonight. We are also currently working to get Bauxite Elementary, Bauxite Intermediate, and Bauxite High schools restored by 9 p.m. tonight.
While flooding is still impacting restoration efforts in some areas, we are committed to working around the clock to get the lights back on for all customers who can receive power. Most customers are expected to be restored by 10 p.m. tonight. Some customers in the most heavily impacted areas may see extended restoration times. We will continue to provide updates as this restoration effort progresses.
Sharp County – Ash Flat, Cherokee Village, Hardy, Highland and Williford
Damage assessment is complete. Drones were utilized to perform damage assessments in flooded areas. Identified damages consist of 62 spans of downed wire, 27 broken poles, six transformers and 22 cross arms. Crews have restored 86 percent of the 2,010 peak customer outages. Spring River flood levels have receded, but flooding issues prevent restoration for most customers who remain without power. Flood affected areas include Riverbend Park and Bobo Drive in Hardy.
Most customers who can safely receive power are expected to be restored by 10 p.m., Tuesday, April 8. Some customers in heavily impacted areas or areas affected by flood conditions could see restoration times extended.
As with any weather event, please be mindful of the following safety tips:
- Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
- Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
- Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
- If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
- Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers’ safety guidelines.
- Turn off any electrical appliances that can easily be turned to the off position until power is restored.
- Check on seniors, who can be particularly susceptible to extreme temperatures.
- Try to stay off the roads in affected areas. More traffic in bad weather leads to more accidents, including more injuries and fatalities as well as accidents that can damage electrical poles and other equipment, creating outages and impeding the ability of crews to access and repair damage and slowing restoration.
We want to keep you informed and in control. The best way to get information about outages is via Entergy’s View Outages page on our website. Additional resources for your convenience:
- Download our app for your smartphone at entergy.com/app or visit Entergy Storm Center to stay informed on our restoration progress.
- Sign up for text alerts. From your cellphone, text R E G to 368374, or visit entergytext.com
- Follow us on Facebook and on X – @EntergyARK
- Follow updates in your local news media, like radio, television, and newspapers.
