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Insights > Entergy Arkansas storm update – 4/8/25, 8 p.m.
Entergy Arkansas storm update – 4/8/25, 8 p.m.
04/08/2025
It has been another hard day for our line workers as they experienced more damage than expected with trees blocking access to our equipment and dealing with knee-deep water due to flooding in some areas. In most cases, Entergy Arkansas crews are having to use chainsaws to trim trees to reach the problem areas before they can start working on the damage to our electrical infrastructure. We appreciate the community’s support over these past few days, and your encouragement has been giving them strength.
Please keep in mind when dealing with restoration times, it’s hard to get an accurate window sometimes due to unforeseen issues. This is why these times are estimated times and can change if we see issues arise. We strive to provide the most accurate communications available and will pass it along to customers. We understand our customers need power for their everyday lives, and we will continue to finish the job until everyone has their power restored that can receive it.
We had another successful day as substantial progress has been made by our Entergy Arkansas crews in restoring power to our customers who remain affected by the multiple rounds of severe weather this past weekend. Our crews are not done yet and will continue to work throughout the night restoring your power. The series of storms resulted in peak outages of 71,300 customers. As of 8 p.m. tonight, 5,781 outages remain as we continue to work diligently and safely to restore power. Most of the remaining outages are in the Little Rock area and in remote locations affected by severe flooding and fallen trees blocking our equipment. Please see the Restoration Times information below for more details on your specific area. Keep in mind these are estimated time. We remain committed to achieving complete restoration for all of our customers as soon and as safely possible.
We have over 2,000 line workers activated to support restoration efforts here in Arkansas, and we continue to shift resources and special equipment to assist with the hardest hit areas across the state. We continue to expect damage assessments to be complete this evening for areas that are safely accessible.
Entergy Arkansas crews, along with mutual assistance contractors, will restore power to customers as safely and quickly as possible until the job is done. To support the safety of our workforce and avoid fatigue, individuals should not work more than 16 hours in a 24-hour period and should never work more than 13 days in a row without a 24-hour rest period. This allows our restoration crews to get adequate rest and safely restore power when working.
According to the National Weather Service, the Black, Cache, Ouachita and White Rivers continue to remain at major flood stage. Many of these rivers are expected to remain at the major flood stage throughout the week as the water makes its way down river.
Flooded roadways and properties mean we are still unable to assess damage in some areas. Drones have been deployed where possible, and we have not forgotten those of you who remain behind flooded roads in the hardest hit remote areas. Total damages across the state consist of 884 broken poles, 1,541 spans of downed wire, 409 cross arms, 27 transmission structures and 194 transformers. As we continue to identify damaged equipment, restoration times will be updated as quickly as possible. Entergy Arkansas strives to provide the most accurate information about outages to our customers. The best way to get information is through View Outages on our website.
If your home or business has sustained damage, please remember Entergy Arkansas restoration workers cannot restore power to a location with a damaged meter base, conduit or weather-head (the metal pipe extending upward from the structure with electrical cables inside). These items will need to be repaired by a qualified electrician before our workers can restore power to your location. Learn more about the electrical equipment that serves your home and about how to manage service after damage at your location.
Shelters for victims of the storm continue to remain open hosted by various organizations across the state. These shelters include: Flippin School Shelter located at 210 Alford Street, Flippin, AR 72634; Historic Old Hardy Gym located at 201 School Ave, Hardy, AR 72542; The Salvation Army Shelter located at 400 East 4th Street, Texarkana, AR 71854; Randy Sam Shelter located at 402 Oak Street, Texarkana, TX 75501; and Roberta Jackson Neighborhood Center located at 1300 E. Polk, West Memphis, AR, 72301.
Thank you for being our valued Entergy Arkansas customer. We empathize with the frustration and inconvenience this weather system has caused to your daily lives. Please, stay safe and watch for updates as we continue to restore power as safely and quickly as possible. Again, we extend a special thanks to the communities and individuals who have been so gracious to our crews and restoration teams. Together, we power life!
RESTORATION TIMES:
Hot Spring County – Malvern
Damage assessment is nearing completion. Currently, there are 26 outages located in the Malvern area. Vegetation damage to our facilities, such as trees on lines and equipment, continues to be identified and safely removed. Additional personnel and resources have been brought in to assist with restoration. Flooding in low areas and from the Ouachita River is still impacting restoration efforts by preventing access to some areas. This evening, crews are focusing on the Clovis Rd. and Dyer St. area. We estimate to have all customers who can safely receive power to be restored by 10 p.m. tonight.
Pulaski County – Alexander, Little Rock and Mabelvale
Damage assessment has progressed today and is 99 percent complete. Vegetation, debris and flooding have continued to impact our ability to identify all damage. As of this afternoon, the identified damages in your area consist of 375 broken poles, 620 spans of downed wire, 80 broken crossarms, 169 spans of wire with vegetation trimming needed, 60 transformers to be replaced, and 280 services to be repaired. Currently, 4,887 remain without power. Each of you who are still experiencing outages matter to us, and we are diligently working to restore your power as quickly and safely as possible.
As we move into evening restorations, we deeply appreciate your patience and understanding during this frustrating time. Over 1,000 Entergy workers and contracted resources continue to be engaged in your area, with additional personnel and specialized equipment continuing to arrive to assist with the restoration effort. Tonight, in Alexander, crews are working on Alexander Rd., W. Sardis Rd. and Vimy Ridge Rd. We estimate that several customers in those areas will be restored by 10 p.m. tonight. In Little Rock, we estimate that many of our customers on S. Wakefield Rd., Fillmore St., Fair Oaks Dr., W. Roosevelt, Scott St., Cumberland St., South State St. and Timberland Dr. power will be restored by 10 p.m., tonight. In Mabelvale, we estimate that power will be restored to several customers on Charlotte Dr., Clayton Dr., Morningside Dr. and Vine St. by 10 p.m., tonight.
Additional areas not mentioned specifically in this alert message may see their power restored this evening. Inaccessible areas and those most impacted by vegetation such as downed trees may see extended restoration times. We will continue to provide updates as this restoration effort progresses.
Saline County – Benton, Bryant and East End
Damage assessment is 95 percent complete, and we continue to expect it to conclude by 5:00 p.m., today. Vegetation, debris and flooding continue to impact our ability to identify all damage. Identified damages include 22 broken poles, 52 spans of downed wire, and three transformers. Currently, there are 483 customers remaining without power in your area. Approximately 25 crews are working, with additional personnel on the way. Additional specialized equipment is enroute in to aid the restoration effort. This evening, crews are continuing work in the Mabelvale Pike/Chicot area and the Sara Lynn neighborhood. We estimate customers in these areas who can safely receive power to be restored by 9 p.m. tonight. In Bauxite, one of the hardest hit areas, crews are working on W. Sardis Rd. and near Germania Rd. We will restore as many as possible in this area this evening, however, some of these outages will continue through Wednesday. We are committed to restoring every customer, and we will continue to provide updates as this restoration effort progresses.
As with any weather event, please be mindful of the following safety tips:
- Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
- Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
- Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
- If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
- Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers' safety guidelines.
- Turn off any electrical appliances that can easily be turned to the off position until power is restored.
- Check on seniors, who can be particularly susceptible to extreme temperatures.
- Try to stay off the roads in affected areas. More traffic in bad weather leads to more accidents, including more injuries and fatalities as well as accidents that can damage electrical poles and other equipment, creating outages and impeding the ability of crews to access and repair damage and slowing restoration.
We want to keep you informed and in control. The best way to get information about outages is via Entergy's View Outages page on our website. Additional resources for your convenience:
- Download our app for your smartphone at entergy.com/app or visit Entergy Storm Center to stay informed on our restoration progress.
- Sign up for text alerts. From your cellphone, text R E G to 368374, or visit entergytext.com
- Follow us on Facebook and on X - @EntergyARK
- Follow updates in your local news media, like radio, television, and newspapers.
