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Insights > Entergy Arkansas storm update – 4/8/25, noon
Entergy Arkansas storm update – 4/8/25, noon
04/08/2025
Significant progress is being made by our Entergy Arkansas crews in restoring power to our customers who remain affected by the multiple rounds of severe weather this past weekend. The series of storms resulted in peak outages of 71,300 customers. As of 11 a.m. today, 11,200 outages remain, and we continue to work diligently and safely to restore your power. Most of the remaining outages are in the Little Rock area and in remote locations affected by severe flooding. By 10 p.m. tonight, we estimate 90% of the remaining customers experiencing outages to be restored; however, we remain committed to achieving complete restoration as soon as safely possible. Please see the Restoration Times information below for more details on your specific area.
Teams of nearly 1,000 additional personnel have been activated to support restoration efforts here in Arkansas, and we continue to shift resources and special equipment to assist with the hardest hit areas across the state. Damage assessment is expected to be complete this evening for areas that are safely accessible.
According to the National Weather Service, the Black, Cache, Ouachita and White Rivers continue to remain at major flood stage. Many of these rivers are expected to remain at the major flood stage throughout the week as the water makes its way down river.
Flooded roadways and properties mean we are still unable to assess damage in some areas. Drones have been deployed where possible, and we have not forgotten those of you who remain behind flooded roads in the hardest hit remote areas. Total damages across the state consist of 723 broken poles, 1,492 spans of downed wire, 409 cross arms, 27 transmission structures and 190 transformers. As we continue to identify damaged equipment, restoration times will be updated as quickly as possible. Entergy Arkansas strives to provide the most accurate information about outages to our customers. The best way to get information is through View Outages on our website.
As our crews work to restore power, we continue to encounter hazardous roadways due to flash flooding and vegetation debris. These storms resulted in many downed trees, broken limbs and a significant buildup of vegetative debris. As the ground remains overly saturated, tree roots continue be at risk of losing their hold and becoming downed trees. If you must travel, please exercise caution and stay informed on local road conditions.
If your home or business has sustained damage, please remember Entergy Arkansas restoration workers cannot restore power to a location with a damaged meter base, conduit or weather-head (the metal pipe extending upward from the structure with electrical cables inside). These items will need to be repaired by a qualified electrician before our workers can restore power to your location. Learn more about the electrical equipment that serves your home and about how to manage service after damage at your location.
Shelters for victims of the storm continue to remain open hosted by various organizations across the state. These shelters include: Flippin School Shelter located at 210 Alford Street, Flippin, AR 72634; Historic Old Hardy Gym located at 201 School Ave, Hardy, AR 72542; The Salvation Army Shelter located at 400 East 4th Street, Texarkana, AR 71854; and Randy Sam Shelter located at 402 Oak Street, Texarkana, TX 75501.
Thank you for being our valued Entergy Arkansas customer. We empathize with the frustration and inconvenience this weather system has caused to your daily lives. Please, stay safe and watch for updates as we continue to restore power as safely and quickly as possible. We extend a special thanks to the communities and individuals who have been so gracious to our crews and restoration teams. Together, we power life!
RESTORATION TIMES
Hot Spring County- Malvern
Damage assessment is nearing completion. Currently, there are 469 outages located in the Malvern area. Vegetation damage to our facilities, such as trees on lines and equipment, continues to be identified and safely removed. Additional personnel and resources have been brought in to assist with restoration. Flooding in low areas and from the Ouachita River is still impacting restoration efforts by preventing access to some areas. We estimate to have all customers who can safely receive power to be restored by 10 p.m., Tuesday, April 8.
Izard County- Guion
Damage assessment is nearing completion. Flooding from the White River is still impacting restoration efforts, specifically to White River Run Dr. Customers in this area have been placed in temporary disconnect status until we can gain safe access. Your local network continues to reach out to customers in this area with specific information regarding the temporary disconnect status. We sincerely apologize for the hardship this situation is causing you. We are continuing to assess flood conditions and resume restoration as safety allows.
Pulaski County- Alexander, Little Rock and Mabelvale
Damage assessment is 95% complete and is expected to conclude by 5:00 p.m., today, April 8. Vegetation, debris and flooding have continued to impact our ability to identify all damage. As of this morning, the identified damages in your area consist of 160 broken poles, 494 spans of downed wire, 54 broken crossarms and 25 transformers. Over 40,302 customers have already been restored from the peak of 53,800 outages; however, currently 8,524 remain without power. Each of you who are still experiencing outages matter to us, and we are diligently working to restore your power as quickly and safely as possible.
We deeply appreciate your patience and understanding during this difficult time. Over 1,000 Entergy workers and contracted resources are engaged in the area, with additional personnel and specialized equipment continuing to arrive to assist with the restoration effort. Today in Alexander, crews are working on Alexander Rd., W. Sardis Rd., and Vimy Ridge Rd. We estimate customers in those areas will be restored by 10 p.m. today, April 8. In Little Rock, crews are working on the Broadmoor, Oak Forest, Westwood, Meadowcliff, Wakefield Village, Iron Springs, Douglasville, Holly Springs and Brodie Creek Park neighborhoods, as well as the Crystal Valley Rd./Raines Rd. area. Crews are also actively working near Boyle Park, Fair Park Rd., 12th St, 16th St, and University Dr.
In Mabelvale, crews will be working near Morningside Dr., Joan Dr., and the Shannon Hills community.
Most customers are expected to be restored by 10 p.m., today, April 8. Inaccessible areas and those most impacted by vegetation such as downed trees may see extended restoration times. We will continue to provide updates as this restoration effort progresses.
Saline County- Benton, Bryant and East End
Damage assessment is 95% complete and is expected to conclude by 12:00 p.m., today, April 8. Vegetation, debris and flooding continue to impact our ability to identify all damage. Identified damages include 22 broken poles, 52 spans of downed wire, and 2 transformers. Currently, there are 1,223 customers remaining without power in your area. Over 19,775 customers have been restored from the peak of 20,000 outages, but we will not be satisfied until all customers are restored. Approximately 25 crews are working, with additional personnel on the way. Specialized equipment is being brought in to aid the restoration effort. Today, crews are working in the Mabelvale Pike and Chicot area, the Baxley Lane and Sara Lynn area, as well as the Falcon Court area. We estimate customers in these areas who can safely receive power to be restored by 5 p.m. today, April 8. Crews are also actively working to finish restoring Bauxite High school by noon today, April 8.
Most customers who can safely receive power are expected to be restored by 10 p.m., Tuesday, April 8. Inaccessible areas and those most impacted by vegetation such as downed trees may see extended restoration times. We will continue to provide updates as this restoration effort progresses.
As with any weather event, please be mindful of the following safety tips:
Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers’ safety guidelines.
Turn off any electrical appliances that can easily be turned to the off position until power is restored.
Check on seniors, who can be particularly susceptible to extreme temperatures.
Try to stay off the roads in affected areas. More traffic in bad weather leads to more accidents, including more injuries and fatalities as well as accidents that can damage electrical poles and other equipment, creating outages and impeding the ability of crews to access and repair damage and slowing restoration.
We want to keep you informed and in control. The best way to get information about outages is via Entergy’s View Outages page on our website. Additional resources for your convenience:
Download our app for your smartphone at entergy.com/app or visit Entergy Storm Center to stay informed on our restoration progress.
Sign up for text alerts. From your cellphone, text R E G to 368374, or visit entergytext.com
Follow us on Facebook and on X – @EntergyARK
Follow updates in your local news media, like radio, television, and newspapers.
