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Insights > Entergy Arkansas storm update – 5/26/24, 7 p.m.
Entergy Arkansas storm update – 5/26/24, 7 p.m.
05/26/2024
Entergy Arkansas crews and contractors have restored approximately 63,000 customers since the storm event(s) began Friday afternoon. Crews continue to work to restore the remaining outages carried over from Saturday, May 25.
Severe weather with reports of multiple tornadoes in Northwest Arkansas early this morning has caused damage and additional outages throughout the state. Currently there are approximately 14,226 customer outages. The Flippin service territory appears to have the hardest impact and has extensive damage to the transmission system.
Entergy Arkansas crews are working as quickly and safely as possible to assess damage and restore power. Due to structural damage, complex terrain and forecasted weather impacts, estimated restoration for customers may be extended as damage assessments are still being completed.
We understand how power outages impact your life, and we appreciate your patience. For real-time updates, please continue to visit the View Outage map.
Please make sure your account information is updated by visiting myentergy.com to ensure you receive important notifications from Entergy throughout a storm event. Download the free Entergy mobile app and monitor the company’s View Outage map, Storm Center and social media channels. Additional information on these tools can be found at entergynewsroom.com/storm-center/stayinformed
Our crews plan and train for storm readiness year-round, and we are ready to respond when needed. Consistent with our commitment to powering life for our customers every day, our crews are rebuilding the system with thicker, stronger poles and in some cases, concrete poles, to improve system infrastructure and make it more resilient.
Region/Town Area Information
(May 26, 2024, 5 p.m.)
Pulaski County
Little Rock
Damages include 74 spans of downed power lines, 26 broken poles and eight transformers. Some areas require special equipment to repair damages. Estimated restoration times for these specific customers is reflected on the outage map, and it is projected that all customers should be restored by Monday, May 27 at 12 p.m.
Garland County
Hot Springs
Damages include 42 spans of downed power lines, 16 broken poles and eight transformers The estimated restoration time for customers that can safely take power is 10 p.m. tonight.
Hot Springs County
Malvern
Damages include 50 spans of downed power lines, 16 broken poles and three transformers. The estimated restoration time for customers that can safely take power is 10 p.m. tonight.
Clark County
Arkadelphia
Damages include 33 spans of downed power lines, six broken poles, two transformer and two cross arms. The estimated restoration time for customers that can safely take power is 10 p.m. tonight.
Jefferson & Grant County
Pine Bluff, Sheridan, and Redfield
Damages include two broken poles, four broken crossarms, 14 spans of wire down and five areas where vegetation needs to be cleared before repairs can be complete. Crews are currently working to restore power in multiple locations. Additional resources have arrived today to assist with restoration efforts. The estimated restoration time for customers that can safely take power is 10 p.m. tonight.
Union County
El Dorado
Damages include 12 spans of downed power lines, and three broken poles. Additional crews continue to work in the Camden area. The estimated restoration time for customers that can safely take power is 10 p.m. tonight.
Randolph County
Pocahontas
Currently, 286 customers are without power. Entergy crews are working to assess damages in the Pocahontas area. The estimated restoration time for customers that can safely take power is 10 p.m. tonight.
Baxter County
Mountain Home
Entergy crews are working to assess damages in the area. Although some customers will receive power sooner, estimated restoration times may be extended as damage assessments are completed. The estimated restoration time for customers that can safely take power is Monday, May 27 at 10 p.m.
Boone County
Harrison
Entergy crews are working to assess damages in the area. Damage assessments are 55% complete with 42 spans of downed power lines, 19 broken poles, five transformers and five crossarms. Although some customers will receive power sooner, estimated restoration times may be extended as damage assessments are completed. The estimated restoration time for customers that can safely take power is Monday, May 27 at 10 p.m.
Marion County
Flippin, Yellville
Entergy crews are working to assess damages in the area. Damage assessments are 35% complete with 37 spans of downed power lines, 68 broken poles, five transformers and 11 crossarms. Although some customers will receive power sooner, estimated restoration times may be extended as damage assessments are completed. The estimated restoration time for customers that can safely take power is Tuesday, May 28 at 10 p.m.
Sharp County
Batesville
Entergy crews are working to assess damages in the area. Although some customers will receive power sooner, estimated restoration times may be extended as damage assessments are completed. The estimated restoration time for customers that can safely take power is Monday, May 27 at 10 p.m.
Customers who have structures that are destroyed and cannot take power are asked to inform Entergy by calling 1-800-ENTERGY (1-800-368-3749). More information regarding options for your electric service has been posted on our Entergy Storm Center.
Our thoughts and prayers continue to be with our impacted customers and communities. While crews work to restore power, Entergy Arkansas urges customers to keep safety first. As with any weather event, please be mindful of the following safety tips:
- Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
- Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
- Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
- If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
- Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers’ safety guidelines.
- Turn off any electrical appliances that can easily be turned to the off position until power is restored.
We want to keep you informed and in control. The best way to get information about outages is via Entergy’s View Outage page on our website. Additional resources for your convenience:
- Download our app for your smartphone at entergy.com/app or visit Entergy Storm Center to stay informed on our restoration progress.
- Sign up for text alerts. From your cell phone, text REG to 368374, or visit entergytext.com.
- Follow us on Facebook and on Twitter @EntergyARK.
- Follow updates in your local news media, like radio, television, and newspapers.
