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Insights > Entergy Arkansas storm update – 5/27/24, 12:30 p.m.
Entergy Arkansas storm update – 5/27/24, 12:30 p.m.
05/27/2024
Crews have worked around the clock to safely restore power since multiple rounds of severe weather caused widespread outages across Entergy Arkansas’ service territory starting the afternoon of May 25 through early morning May 26. Currently, 6,045 customers remain without power. Many customers will receive power by tonight at 10 p.m. However, due to structural damage, complex terrain and vegetation debris in the most heavily impacted areas, estimated restoration for some customers may be extended.
For real-time updates, please continue to visit the View Outage map.
Consistent with our commitment to powering life for our customers every day, our crews are rebuilding the system with thicker, stronger poles and in some cases, concrete poles, to improve system infrastructure and make it more resilient.
Please make sure your account information is updated by visiting myentergy.com to ensure you receive important notifications from Entergy throughout a storm event. Download the free Entergy mobile app and monitor the company’s View Outage map, Storm Center and social media channels. Additional information on these tools can be found at entergynewsroom.com/storm-center/stayinformed.
Region/Town Area Information
(May 27, 2024, 12:30 p.m.)
Boone County - Harrison
Damage assessments are 85% complete with 78 spans of downed power lines, 29 broken poles, five transformers and 19 crossarms. The estimated restoration time for customers that can safely take power is tonight at 10 p.m. Although some customers will receive power sooner, estimated restoration times may be extended as damage assessments are completed.
Marion County - Flippin, Yellville
Damage assessments are 80% complete with 245 spans of downed power lines, 163 broken poles, 27 transformers and 11 crossarms. The estimated restoration time for customers that can safely take power is Tuesday, May 28 at 10 p.m. Although some customers will receive power sooner, estimated restoration times may be extended as damage assessments are completed.
Sharp County - Cherokee Village, Ash Flat, Hardy, Highland
Damage assessments are 75% complete with 55 spans of downed power lines, 12 broken poles, and 30 crossarms. Storm damage caused more than 3300 customers customer outages. Currently, 474 customers remain without power. The estimated restoration time for customers that can safely take power is tonight at 10 p.m. Although some customers will receive power sooner, estimated restoration times may be extended as damage assessments are completed.
Customers who have structures that are destroyed and cannot take power are asked to inform Entergy by calling 1-800-ENTERGY (1-800-368-3749). More information regarding options for your electric service has been posted on our Entergy Storm Center.
Our thoughts and prayers continue to be with our impacted customers and communities.
While crews work to restore power, Entergy Arkansas urges customers to keep safety first. As with any weather event, please be mindful of the following safety tips:
- Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
- Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
- Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
- If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
- Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers’ safety guidelines.
- Turn off any electrical appliances that can easily be turned to the off position until power is restored.
We want to keep you informed and in control. The best way to get information about outages is via Entergy’s View Outage page on our website. Additional resources for your convenience:
- Download our app for your smartphone at entergy.com/app or visit Entergy Storm Center to stay informed on our restoration progress.
- Sign up for text alerts. From your cell phone, text REG to 368374, or visit entergytext.com.
- Follow us on Facebook and on Twitter @EntergyARK.
- Follow updates in your local news media, including radio, television, and newspapers.
