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Insights > Entergy Arkansas storm update – 5/28/24, noon
Entergy Arkansas storm update – 5/28/24, noon
05/28/2024
Approximately 2,536 customers from a peak of 22,700 remain without power, with most expected to be restored today by 10 p.m. A total of 44,000 customer interruptions have been restored since Friday evening, while some areas in the northern portion of the state will not be energized until later in the evening or Wednesday, May 29.
A total of 965 workers – including Entergy Arkansas vegetation crews, scouts, contractors, and reciprocal help from outside of the state – have been in the field working behind the scenes due to damage caused by severe weather over the weekend.
The most intense damages were the result of lightning, wind and confirmed tornadoes in rural areas that included treacherous terrain that required specialty equipment and additional personnel. Aerial saws, track vehicles, bulldozers and bucket trucks have been used in several areas of the state, many of which are covered by debris and water. In addition to broken power poles and downed lines, substations and transmission structures were also damaged, many in hard-to-reach areas. For more information about how we restore power after a storm, visit here - entergynewsroom.com/storm-center/restoration.
As part of continued updates to the system, crews are rebuilding the system with thicker, stronger poles and in some cases, concrete poles, to improve system infrastructure and make it more resilient. This weekend’s storm comes on the heels of several storms that have impacted the entire Entergy service territory this spring.
Ensure your account information is updated by visiting myentergy.com to receive important notifications from Entergy throughout a storm event. Download the free Entergy mobile app and monitor the company’s View Outage map, Storm Center and social media channels. Additional information on these tools can be found at entergynewsroom.com/storm-center/stayinformed.
Customers who have structures that are destroyed and cannot take power are asked to inform Entergy by calling 1-800-ENTERGY (1-800-368-3749). More information regarding options for your electric service has been posted on our Entergy Storm Center.
Region/Town Area Information
(May 28, 2024, 10:00 a.m.)
Boone County
Harrison
Damage assessments are 85% complete with 78 spans of downed power lines, 29 broken poles, five transformers and 19 crossarms. The estimated restoration time for customers that can safely take power is today at 5 p.m. Although some customers will receive power sooner, estimated restoration times may be extended as damage assessments are completed.
Marion County
Flippin, Yellville
Damage assessments are 80% complete with 245 spans of downed power lines, 163 broken poles, 27 transformers and 11 crossarms. The estimated restoration time for customers that can safely take power is today at 10 p.m. Although some customers will receive power sooner, estimated restoration times may be extended as damage assessments are completed.
Summit
The estimated restoration time for customers that can safely take power is Wednesday, May 29 at 10 p.m. Although some customers will receive power sooner, estimated restoration times may be extended as damage assessments are completed.
Sharp County
Cherokee Village, Ash Flat, Hardy, Highland
Damage assessments are complete with 55 spans of downed power lines, 12 broken poles, and 30 crossarms. The estimated restoration time for customers that can safely take power is today at 12 p.m. Although some customers will receive power sooner, estimated restoration times may be extended as damage assessments are completed.
While crews work to restore power, Entergy Arkansas urges customers to keep safety first. As with any weather event, please be mindful of the following safety tips:
- Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
- Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
- Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
- If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
- Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers’ safety guidelines.
- Turn off any electrical appliances that can easily be turned to the off position until power is restored.
We want to keep you informed and in control. The best way to get information about outages is via Entergy’s View Outage page on our website. Additional resources for your convenience:
- Download our app for your smartphone at entergy.com/app or visit Entergy Storm Center to stay informed on our restoration progress.
- Sign up for text alerts. From your cell phone, text REG to 368374, or visit entergytext.com.
- Follow us on Facebook and on Twitter @EntergyARK.
- Follow updates in your local news media, like radio, television, and newspapers.
