Insights > Entergy Arkansas storm update – 6/27/23, 6:30 p.m.

Entergy Arkansas storm update – 6/27/23, 6:30 p.m.

By: Arkansas Editorial Team

06/27/2023

Entergy Arkansas sincerely apologizes for the inconvenience of being without power and thanks you for your patience as we continue to work diligently to safely restore power in your area.

Restoration teams are responding to damages as quickly and safely as possible. Entergy Arkansas continues to make significant progress since the peak of more than 62,000 outages Sunday afternoon. Approximately 16,000 Entergy customers remain without power. With the support of helicopters to assist with damage assessment, we have identified 536 broken poles, 198 damaged transformers and 992 spans of downed wire. Restoration for some customers in areas more extensively damaged may take until 10 p.m. Wednesday and a few isolated outages will carry into Thursday.

Please check the outage map regularly for your latest restoration time, as you may not receive proper notifications due to technical issues that we are working to address.

Entergy Arkansas strives to provide the most up-to-date information about outages, but customers with special needs or other circumstances in hard-hit areas may want to seek options for other accommodations until power is restored, especially with the hot weather predicted this week.

Key Messages:

• Portions of our service area are experiencing dangerously high temperatures. If you're without power, wear loose, lightweight clothing to help prevent heat-related illness. For more tips, visit entergy.com/heat.
• For customers continuing to experience outages, it’s important to know how to keep your food safe. Discard perishable food that has been above 40 F for two hours or more. Learn more by visiting entergy.com/food.
• Cooling centers are available for customers in need of relief from the daytime heat.
• We encourage customers to check the latest update on the outage map.

If you are still without power, check for damages to the electrical equipment attached to your home or business. If the service line to your home or business has been damaged by this storm, you may have damage to your meter base. If it is damaged, you may need to have an electrician make repairs as well as a permit before Entergy Arkansas can safely reconnect service. Please contact us at 1-800-ENTERGY if you have additional questions or for reconnection after repairs have been completed. Follow this link to learn more about the electrical equipment that serves your home.

Thank you for being a valued Entergy Arkansas customer. We appreciate your patience.

Current Outage Numbers:

Region/Town Area Information

(June 27, 2023, 6 p.m.)

Cooling Center Opened for Customers

Network updates as of 6 p.m.:

Pope County

Russellville

95% of the known damage has been assessed. We have identified approximately 45 broken poles, 102 spans of wire, 21 broken cross arms, 13 destroyed transformers, and 55 spans of wire that need tree trimming. Entergy has backyard and track machines for some inaccessible areas.  We have 85 crews and management on site working to restore power. We have crews working today on Maple Springs Rd., Morris Dr., Morgan Rd., Aly Rd., and Lemley Rd. area repairing broken poles in the Dover area and expected power to be restored by 10 p.m. in those specific areas. We continue restoration efforts in the Scottsville and Gunter Mtn. Rd. service area repairing broke poles and wire down. Entergy expects all customers who can safely receive power to be restored by Wednesday 10 p.m. We continue our restoration efforts on Duvall Rd. and Lower Pine Hill Rd. near Moreland but expect work to continue into Wednesday before power restoration efforts are complete. Entergy expects all customers who can safely receive power to be restored by Wednesday 10 p.m.

Arkansas County

Stuttgart

Thunderstorms and high winds rolled through the area on Sunday evening causing numerous outages. At this time 95% of the area has been assessed. Crews will continue working throughout the day to assess damages and restore as many customers as possible. The current estimated restoral time is Wednesday 10 p.m.

Dewitt/Gillette/Tarleton Area

Assessment is 90% complete. As assessment continues there are poles and spans of wire down that will require repair before restoration can be completed. We have additional crews in the area and will continue to work throughout the day to restore as customers as safely as possible. The current estimated restoral time is Wednesday 10 p.m.

Lonoke County

Lonoke/Carlisle/Hazen

Assessment is 95% complete and as of now we have 6 poles down, 13 spans of wire, and 2 damaged transformers. We have additional crews in the area and will continue to work throughout the day to restore as customers as safely as possible. The current estimated restoral time is Wednesday 10 p.m.

Conway County

As of 4 p.m., we have completed damage assessment with 12 broken poles, 34 spans of wire down, 1 down transformer, and 21 spans of wire that require vegetation removal identified. Crews have been secured to assist with restoration within the network. Crews will be working in Plumerville and Menifee to restore the main line by 10 p.m. Crews will continue to work in Morrilton and across the county with specialized track equipment and back yard machines to reach hard to access areas and restore as many customers as safely as possible. The current estimated restoration time is Wednesday 10 p.m.

Faulkner County

As of 4 p.m., we have completed damage assessment with 22 broken poles, 49 spans of wire down, 6 down transformers, and 24 spans of wire that require vegetation removal identified. Additional crews have been secured to assist with restoration within the network. Crews are working diligently and safely to restore power to the restore power to the hardest hit areas of Mayflower, Vilonia, and Mt. Vernon. Crews will continue to work into the night with specialized track equipment and back yard machines to reach to access areas and restore as many customers as safely as possible. The current estimated restoral time is Wednesday 10 p.m.

Independence, Sharp, and Izard Counties

Entergy crews are continuing safe restoration of service. As of 4 p.m., 534 customers remain without power. Damage assessments are 100% complete. Damages include 16 broke poles, and 150 spans of wire. We have brought in an additional 48 line-workers to assist and safely restore power. Entergy expects most customers that can safely receive service to be restored by 10 p.m. Outages for some customers in heavily impacted areas could see restoration times extended.

Poinsett County

Lepanto, Marked Tree and Tyronza

Read a special update regarding damage to Lepanto transmission lines here.

Entergy crews are continuing safe restoration of service today. As of 4 p.m., 2,508 customers remain without power in the Poinsett County area.  Damage assessment is 95% complete in the affected areas and is expected to be 100% completed by end of day.  Damage so far includes 91 broken poles, 116 spans of downed power lines and 20 transformers that need to be replaced.  In addition to our existing line crews, we had 25 line-workers move in along with several vegetation crews working to safely restore power. This evening, crews will focus on areas with multiple broken poles in Marked Tree, Gilmore and Birdsong. We will be working to return all Tyronza customers who can safely take power this evening. Entergy expects most customers that can safely receive service to be restored by Thursday 10 p.m.

Mississippi County

Bassett, Joiner, Wilson, and Dyess

Entergy crews are continuing safe restoration of service today. As of 4 p.m., 571 customers remain without power. Damage assessments is 100% complete with 35 broken poles, 75 spans of downed power lines, and 5 transformers needing to be replaced. We have brought in an additional 30-line workers to assist our local Entergy teams that are working to safely restore power. Entergy expects most customers that can safely receive service to be restored by end of day at 10 p.m. We will be focusing on the areas of Frenchman’s Bayou, Blackwell, Dyess and Bassett this evening and utilizing our tree trimming crews to assist in restoring power in these areas. We plan to have the majority customers in these areas on tonight. Outages for some customers in heavily impacted areas could see restoration times extended.

Northern Pulaski and Lonoke County

Jacksonville, Sherwood and Cabot

Entergy crews are continuing safe restoration of service today. As of 4 p.m., 7,897 customers have been restored and 5,780 customers remain without power. Assessment is 80% with 107 broken poles, 135 spans of downed power lines, and 70 transformers needing to be replaced. Over 200 line and vegetation workers are working to safely restore power to downtown Jacksonville, Sherwood and Cabot. Crews will continue working throughout the day to assess damages and restore as many customers as possible. Additional personnel and resources are enroute to help with restoration efforts. Entergy expects 90% of customers that can safely receive service to be restored by Wednesday, 10 p.m. Outages for some customers in heavily impacted areas could see restoration times extended through Thursday at noon.

SAFETY FIRST!

Be sure to report any downed power lines and follow all safety precautions when using generators.

Safety is our number one priority. If you are without power, keep the following tips in mind:

• Stay away from downed power lines and assume they are energized.
• Report a power outage on the myEntergy site or call 1-800-9OUTAGE. There is no need to speak with a customer service representative to report an outage if completed online.
• If you have a portable generator, use it safely. DO NOT run it in an enclosed space. If connecting the generator to the whole house, do so only if the connection has been installed by a licensed electrician to prevent back feed on to the distribution system.
• Do not open your refrigerator or freezer door. Food will stay cold much longer this way. If outside temperature is below freezing, consider placing food in an ice chest outside.
• Please stay clear of linemen as they work to safely restore power.

We understand the extreme heat during this time. To protect yourself and your families, follow these recommendations from the Centers for Disease Control and Prevention:

• Drink fluids, even if you don't feel thirsty.
• Wear loose, lightweight clothing and a hat.
• Replace salt lost from sweating by drinking fruit juice or sports drinks.
• Avoid spending time outdoors during the hottest part of the day, from 11 a.m. to 3 p.m.
• Wear sunscreen: a sunburn affects the body's ability to cool itself.
• Air conditioning is the best way to cool off; if you are using a generator, do so safely.
• Check on seniors, who can be particularly susceptible to extreme temperatures.

Stay informed:

Be sure to stay informed throughout the restoration process using the following resources:

• Download our free Entergy app.
• Sign up for text alerts by texting REG to 36778.
• Visit the Entergy Storm Center website and View Outage page.
• Follow us on Twitter or Facebook.
• Call us at 1-800-9OUTAGE (800-968-8243).
• Follow your local news media for updates.

Tags

Arkansas  Storm Center 

Arkansas Editorial Team