Insights > Entergy Arkansas storm update – 6/30/23, 9 a.m.
Entergy Arkansas storm update – 6/30/23, 9 a.m.
06/30/2023
Entergy Arkansas values you as a customer and strives to provide you with premier service. As we finalize restoration efforts, we thank you for your continued patience. Cooling centers are available for customers in need of relief from daytime heat.
Over 62,000 customers lost power at the peak of the storm Sunday afternoon, June 25. More than 561 utility poles, 205 transformers and 1,032 spans of wire were damaged or destroyed.
Entergy continues to position additional resources to restore remaining outages as quickly and safely as possible. Currently, there are approximately 1,000 customers without power. We anticipate most customers without power who can safely receive it will have it restored by 10 p.m.
If you are still without power, check for damages to the electrical equipment attached to your home or business. If the service line to your home or business has been damaged by this storm, you may have damage to your meter base. If it is damaged, you may need to have an electrician make repairs as well as a permit before Entergy Arkansas can safely reconnect service. Please contact us at 1-800-ENTERGY if you have additional questions or for reconnection after repairs have been completed. Follow this link to learn more about the electrical equipment that serves your home.
If you have no damages and your neighbors have power, please report that you are still out by calling 1-800-9OUTAGE (1-800-968-8243).
Key Messages:
- Portions of our service area are experiencing dangerously high temperatures. If you're without power, wear loose, lightweight clothing to help prevent heat-related illness. For more tips, visit entergy.com/heat.
- For customers continuing to experience outages, it’s important to know how to keep your food safe. Discard perishable food that has been above 40 F for two hours or more. Learn more by visiting entergy.com/food.
- Cooling centers are available for customers in need of relief from the daytime heat.
Thank you for being a valued Entergy Arkansas customer.
Cooling Centers Opened for Customers
Site Location |
Address |
Salvation Army – Hot Springs |
115 Crescent Ave., Hot Springs 71901 (Available June 30, 1023, 12 p.m. – 5 p.m.) |
Little Rock Compassion Center |
3618 W. Roosevelt Rd., Little Rock, AR 72202 (Available 24 hours with overnight stay) |
East Little Rock Community Center |
2500 E. Sixth St., Little Rock, AR 72202 (Available June 30, 9 a.m. – 6.p.m) |
Dunbar Community Center |
1001 W. 16th St., Little Rock, AR 72202 (Available June 30, 9 a.m. – 6.p.m) |
Southwest Community Center |
6401 Baseline Rd., Little Rock, AR 72209 (Available June 30, 9 a.m. – 6.p.m) |
Stephens Community Center |
3720 W. 18th St., Little Rock, AR 72204 (Available June 30, 9 a.m. – 6.p.m) |
North Little Rock Community Center |
2700 Willow St., North Little Rock, AR 72114 |
(Available June 30, 2023, until 8:00 p.m.) |
|
McGee Center |
3800 College Ave., Conway, AR 72034 |
(Available June 30, 2023, until 9:00 p.m.) |
|
Don Owens Sports Complex |
10 Lower Ridge Rd., Conway, AR 72032 |
(Available June 30, 2023, until 9 p.m.) |
|
The Community Place |
2102 South 2nd St., Cabot, AR 72023 (Available June 30, 2023, until 8 p.m.) |
The Peak Center |
506 N. Grant St., Cabot, AR 72023 (Available June 30, 2023, until 5 p.m.) |
Jack Evans Senior Center |
2301 Thornhill Dr., Sherwood, AR 72120 (Available June 30, 2023, until 4:30 p.m.) |
Moose Lodge |
4100 E Kiehl Ave., Sherwood, AR 72120 (Available June 30, 2023) |
Sherwood Forrest |
1111 W Maryland Ave., Sherwood, AR 72120 (Available June 30, 2023, until 4:30 p.m.) |
First United Methodist Church |
308 W. Main St. Jacksonville, AR 72076 (Available June 30, 2023, 12 p.m. – 5 p.m.) |
Lepanto Fire Department |
117 Greenwood Ave., Lepanto, AR 72354 (Available June 30, 2023) |
Stevens Square |
100 Steven Square, Lepanto, AR 72354 (Available June 30, 2023) |
Carlisle Police Department |
120 main St., Carlisle, AR 72024 (Available June 30, 2023) |
Ouachita County Sherriff’s Office |
109 Goodgame St., Camden, AR 71701 (Available June 30, 2023, 24 hours.) |
Camden Public Library |
405 Cash Rd SW., Camden, AR 71701 (Available June 30, 2023, until 6 p.m.) |
Cullendale First Baptist Church |
1850 Cash Road SW, Camden, AR 71701 (Available June 30, 2023) |
Camden City Hall |
100 Womble Ave., East Camden, AR 71701 (Available June 30, 2023) |
Ouachita County Courthouse |
145 Jefferson St. SW #15, Camden, AR 71701 (Available June 30, 2023) |
Safety is our number one priority. If you are without power, keep the following tips in mind:
- Stay away from downed power lines and assume they are energized.
- Report a power outage on the myEntergy site or call 1-800-9OUTAGE. There is no need to speak with a customer service representative to report an outage if completed online.
- If you have a portable generator, use it safely. DO NOT run it in an enclosed space. If connecting the generator to the whole house, do so only if the connection has been installed by a licensed electrician to prevent back feed on to the distribution system.
- Do not open your refrigerator or freezer door. Food will stay cold much longer this way. If outside temperature is below freezing, consider placing food in an ice chest outside.
- Please stay clear of linemen as they work to safely restore power.
We understand the extreme heat during this time. To protect yourself and your families, follow these recommendations from the Centers for Disease Control and Prevention:
- Drink fluids, even if you don't feel thirsty.
- Wear loose, lightweight clothing and a hat.
- Replace salt lost from sweating by drinking fruit juice or sports drinks.
- Avoid spending time outdoors during the hottest part of the day, from 11 a.m. to 3 p.m.
- Wear sunscreen: a sunburn affects the body's ability to cool itself.
- Air conditioning is the best way to cool off; if you are using a generator, do so safely.
- Check on seniors, who can be particularly susceptible to extreme temperatures.
Stay informed:
Be sure to stay informed throughout the restoration process using the following resources:
- Download our free Entergy app.
- Sign up for text alerts by texting REG to 36778.
- Visit the Entergy Storm Center website and View Outage page.
- Follow us on Twitter or Facebook.
- Call us at 1-800-9OUTAGE (800-968-8243).
- Follow your local news media for updates.