Search
Insights > Entergy Arkansas winter storm update – 2/25/22, 4 p.m.
Entergy Arkansas winter storm update – 2/25/22, 4 p.m.
02/25/2022
While the peak from this week’s winter storms was 30,087 customer outages, Entergy Arkansas has restored more than 59,000 customers to service. A higher number of outages and restorations than the peak is not unusual during a multi-day event, as new power outages can happen as a result of continuing severe weather during repairs and restoration.
As of 4 p.m., statewide outages have been reduced to approximately 13,427 customers and continues to decline. There’s still a workforce of 2,100 engaged in restoration – from transmission and distribution line workers, logistics and managers to scouts and vegetation crews. We’ll continue working as long as conditions allow to restore power safely and swiftly.
The Pine Bluff area is expected to be restored by the end of the day, with the heaviest affected customers in the Russellville area to be restored by the end of the day, Saturday, and Stuttgart area customers by the end of the day Sunday. Estimated restoration times for all other affected customers will be available tonight, and updates will be provided via the Outage Map as soon as crews can make those determinations. It is estimated that some outages in the hardest-hit areas may take a couple of days to restore. We ask for your patience, and please know that safely restoring your power is our top priority.
Northwest Arkansas
Pope County
As of 4 p.m., we have approximately 1,265 customers without power in Pope County. In the Atkins general area, beyond the intersection of Hopewell Road and Arkansas Highway 247, we have tree crews on site, and anticipate power to be restored by 5 p.m. Within the Hector, Moreland, and Appleton areas, we have crews on location with special off-road equipment in Hector, Gunter Mountain Road. In the Dover area, we anticipate power to be restored to the Linker Mountain by 8 p.m. Power has been restored to Canady Flat and White Oak Mountain roads. We anticipate 100% damage assessment completed by 5 p.m. We have approximately 75% of trees trimmed from spans of wire. Repaired 75% of broken poles and repaired 80% of spans of wire down. We have added 30 additional line crews. We have brought in four additional off-road equipment to address areas that have no truck accessibility. We anticipate 75% restoration in all areas by 10 p.m. of current outages.
Northeast Arkansas
Cross County
As of 4 p.m., approximately 802 customers remain without power. Scouting efforts have continued throughout the day assessing damages in the affected areas. We have several contract crews in the areas working alongside Entergy personnel. Damage assessments are 35% completed and have counted 38 broken poles, 57 spans of downed wire and 5 transformers needing repair. We will continue to target all areas affected to restore service to those remaining customers that can safely take power.
Mississippi County
Bassett, Dyess, Joiner, and Wilson
As of 4 p.m., approximately 886 customers remain without power down from a peak of 1,700. Scouting efforts have continued throughout the day assessing damages in the affected areas. We have several contract crews in the areas working alongside Entergy personnel. Damage assessments are 90% completed and have counted 15 broken poles, 50 spans of downed wire and 38 other items of damaged equipment needing repair. We will continue to target all areas affected which include Bassett, Dyess, Joiner and Wilson to restore service to those remaining customers that can safely take power.
Monroe County
Brinkley and Cotton Plant
As of 4 p.m., approximately 734 customers remain without power. Scouting efforts have continued throughout the day assessing damages in the affected areas. We have several contract crews in the areas working alongside Entergy personnel. Damage assessments are 35% completed and reports show 38 broken poles, 57 spans of downed wire, 5 transformers and several items of damaged equipment needing repair. We will continue to target all areas affected to restore service to those remaining customers that can safely take power.
Prairie County
Des Arc
As of 4 p.m., approximately 942 customers remain without power in the Des Arc area. Additional damages today have required us to bring in additional resources to complete the work. Crews are working to safely restore power by 10 p.m. Saturday night.
St Francis County
As of 4 p.m., approximately 3,626 customers remain without power. Scouting efforts have continued throughout the day assessing damages in the affected areas. We have several contract crews in the areas working alongside Entergy personnel. Damage assessments are 35% completed and counted 38 broken poles, 57 spans of downed wire, 5 transformers and several other items of damaged equipment needing repair. We will continue to target all areas affected to restore service to those remaining customers that can safely take power.
White County
Searcy and Bald Knob
Crews have been working widespread outages throughout the Searcy and Bald Knob area. As of 4 p.m. approximately 230 customers remain without power. We expect many of those customers who can safely take power to be back on by 10 p.m. tonight, and have all customers who can safely receive power, to be restored by 10 p.m. Saturday night. Our crews will be working diligently and safely until all are restored.
East & Southeast Arkansas
Arkansas County Area
Lonoke, Carlisle, Hazen, and England
The winter weather storm that came through the area yesterday caused extensive damage and a numerous amount of outages. As of 4 p.m., approximately 1,595 customers remain without power across the locations listed above. With about 80% of the area damage assessments scouted, we still have 46 poles down and 165 spans of wire down. A span of wire is the wire between that spans two utility poles. Additional crews will continue assessing this morning. With the extent of the damage, restoration efforts are taking longer than normal, but crews are working as quickly and safely as possible to get power restored to all remaining customers that can safely take power. As of now all customers who can receive power will be restored by 12 p.m., February 27.
Crittenden County
Marion
The winter weather storm that came through the Marion service area the past two days left over 8,000 customers without power at its peak. As of 4 p.m., 2,643 customers remain without power. Damage assessments are still in progress, and so far, we have identified 40 damaged poles, 26 cross arms needing replacement, 130 spans of damaged wire, 4 damaged transformers, 22 spans of tree trimming needed and 5 services needing re-connections. As more updates become available, we will update the REC report as needed. We plan to work today targeting all areas affected to restore service to those remaining customers that can safely take power.
Jefferson & Grant County
Pine Bluff, Sheridan, and Redfield
As of 4 p.m., approximately 328 customers remain without power in the Jefferson and Grant County areas. Crews will be working in the areas of Ruby and Kelly Road, Byrd Road and Grant County Road 4614. We will continue to work other areas as we progress through power restoration. Damage assessments are 75% complete. We have confirmed 29 broken poles, 1 damaged transformer and other service equipment as well as wire down in multiple locations. There is still vegetation to remove and challenges regarding truck access as we continue to restore power. We expect to have most customers, that are still experiencing an outage and can safely take power, to be restored by 10 p.m. tonight.
For additional inclement weather tips and storm updates, visit entergy.com/stormcenter.
As with any weather event, please be mindful of the following safety tips:
- Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
- Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
- Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
- If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
- Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers’ safety guidelines.
- Turn off any electrical appliances that can easily be turned to the off position until power is restored.
- Check on seniors, who can be particularly susceptible to extreme temperatures.
- Try to stay off the roads in affected areas. More traffic in bad weather leads to more accidents, including more injuries and fatalities as well as accidents that can damage electrical poles and other equipment, creating outages and impeding the ability of crews to access and repair damage and slowing restoration.
We want to keep you informed and in control. The best way to get information about outages is via Entergy’s View Outage page on our website. Additional resources for your convenience:
- Download our app for your smartphone at entergy.com/app or visit Entergy Storm Center to stay informed on our restoration progress.
- Sign up for text alerts. From your cell phone, text R E G to 368374, or visit entergytext.com.
- Follow us on Facebook and on Twitter @EntergyARK.
- Follow updates in your local news media, like radio, television and newspapers.
