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Insights > Entergy Arkansas winter storm update – 2/26/22, 8 a.m.
Entergy Arkansas winter storm update – 2/26/22, 8 a.m.
02/26/2022
The winter storms coupled with severe weather this week produced widespread damage, causing more than approximately 30,087 customer outages at peak. As of 8 a.m., statewide outages have been reduced to approximately 9,504 customers.
We are engaged in restoration efforts with 2,100 restoration workers across affected areas, and we are responding to outages as quickly and safely as possible. The Russellville area is expected to be restored by the end of the day, with the heaviest affected customers, including those in the Stuttgart area to be restored by the end of the day, Sunday. Damage assessments across Monroe, Cross, and St. Francis counties are 80% completed and have counted 105 broken poles, 221 spans of downed wire, 24 transformers and 56 crossarms remaining to be repaired. All customers who can safely take power are expected to be restored by the end of the day Sunday, February 27.
If you are still without power, check for damage to the electrical equipment attached to your home or business. If the service line to your home or business has been damaged by this storm, you may have damage to your meter base. If it is damaged, you will need to have an electrician make repairs before Entergy Arkansas can safely reconnect service. Once repairs are made, call 1-800-ENTERGY for a reconnection.
We continue to ask for your patience, and please know that safely restoring your power is our top priority. We appreciate and thank you for being a valued Entergy Arkansas customer.
Northeast Arkansas
Cross County
Cherry Valley, Hickory Ridge, Vanndale, and Wynne
Currently 93% of customers have been restored leaving 421 customers without power in Cross County area. Crews continue to work on isolated cases restoring power to individual customers. A total of 450 restoration workers including Entergy and contract crews will be concentrating working throughout the affected areas today. We expect to restore power to most customers who can safely take power by tomorrow by 10 p.m.
Mississippi County
Bassett, Keiser, Joiner, and Wilson
Currently 95% of customers have been restored leaving 803 customers without power in Cross County area. Crews continue to work on isolated cases restoring power to individual customers. A total of 60 restoration workers including Entergy and contract crews will be working throughout the affected areas. Damage assessments are 95% completed and we have counted 18 broken poles, 49 spans of downed wire, 2 transformers and 32 crossarms needing repair. We expect to restore power to most customers who can safely take power by tonight by 10 p.m.
Monroe County
Brinkley and Cotton Plant
Currently 79% of customers have been restored leaving 832 customers without power in Brinkley and Cotton Plant area. Crews continue to work on isolated cases restoring power to individual customers. A total of 450 restoration workers including Entergy and contract crews will be concentrating working throughout the affected areas. We expect to restore power to most customers who can safely take power tomorrow by 10 p.m.
Prairie County
Des Arc
As of 8 a.m., approximately 795 customers remain without power in the Des Arc area. Additional damages from Friday have required us to bring in additional resources to assist with restoration efforts. Crews are working diligently to safely restore power, and we expect all customers who can safely take power to be restored by 10 p.m. tonight.
St Francis County
Forrest City
Currently 70% of customers have been restored leaving 2,814 customers without power in Forrest City area. Crews continue to work on isolated cases restoring power to individual customers. A total of 450 restoration workers including Entergy and contract crews will be concentrating working throughout the affected areas. We expect to restore power to most customers who can safely take power by 10 p.m. tomorrow.
East & Southeast Arkansas
Arkansas County Area
Lonoke, Carlisle, Hazen, and England
The winter weather storm that came through the area this week caused extensive damage and a numerous amount of outages. As of 8 a.m., approximately 1,176 customers remain without power across the locations listed above. With 90% of the area scouted, we still have 57 poles down and 222 spans of wire down. A span of wire is the wire between that spans two utility poles. Additional crews will continue assessing this morning. With the extent of the damage, and the possible rain that may come in today, restoration efforts may take longer than normal, but crews are working as quickly and safely as possible to get power restored to all remaining customers that can safely take power. As of now all customers who can receive power will be restored by noon tomorrow.
Crittenden County
Marion
The winter weather storm that came through the Marion service area the past two days left over 8,000 customers without power at its peak. As of 8 a.m., 2,619 customers remain without power. Damage assessments are still in progress, and so far, we have identified 125 damaged poles, 126 cross arms needing replacement, 327 spans of damaged wire, 6 damaged transformers, 30 spans of tree trimming needed and 11 services needing re-connections. Entergy has deployed 275 workers to the Marion network with 15 additional workers expected later today. We were able to restore power to a local nursing home in the Marion network well as other business and residential locations. We plan to work today targeting all areas affected to restore service to those remaining customers that can safely take power. We anticipate power restoration to 90% of our customers who can take power to be restored by 10 p.m. Sunday.
