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Insights > Entergy Mississippi storm update – 4/2/25, 5:30 p.m.
Entergy Mississippi storm update – 4/2/25, 5:30 p.m.
04/02/2025
Sustained high winds are moving through the Entergy Mississippi service territory, resulting in widespread customer outages. These winds are expected to last into the evening. As of 5:30 p.m., approximately 15,000 customers are without power. Our crews including linemen, damage assessors, vegetation workers and support personnel are working to restore power as quickly and safely as possible.
Damage assessment is underway, and we anticipate at this time that some outages will extend beyond today, particularly in the more severely impacted areas. As we continue to identify damaged equipment, restoration times will be updated. For updates, view our outage map at entergy.com/view-outages. These estimates are subject to change as damage assessment continues.
Customers should remember, Entergy restoration workers cannot restore power to a location with a damaged meter base, conduit or weather head (the metal pipe extending upward from the structure with electrical cables inside). These items must be repaired by a qualified electrician before our workers can restore power. Learn more about the electrical equipment that serves your home at entergynewsroom.com/storm-center/weatherhead.
Safety first
The most dangerous part of a storm is often just after it has passed, including hazards such as downed power lines and debris. Energized lines may not be visible among the rubble. Customers should stay away from downed lines and report them immediately by calling 1-800-9OUTAGE or 1-800-968-8243, and your local police station or fire department.
As with any weather event, please be mindful of the following safety tips:
- Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
- Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
- Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
- Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers’ safety guidelines. If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
- Turn off electrical appliances. This includes appliances that can easily be turned to the off position until power is restored.
Stay informed
- Download the Entergy app. Customers can use the app to report outages or check on the status of power at their home or business.
- Check Entergy’s View Outages map. Maps show where outages are located and give information about restoration progress.
- Follow Entergy on Facebook and X. Social media also plays an important role in keeping you informed, and we place a high priority on updating our social media channels throughout an event.
- Text us: If you are signed up to receive our notifications, you can text OUT to 36778 to report an outage. To sign up for text messaging, go to myEntergy.com or text REG to 36778. Have your account number and ZIP code handy. The registration pattern is as follows including spaces: REG (account number) (ZIP code).
- Visit the Entergy Storm Center website. The site has storm safety, preparation and restoration information that is updated throughout the day.
