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Insights > Entergy New Orleans hosts walkdown in Lower 9th Ward
Entergy New Orleans hosts walkdown in Lower 9th Ward
04/24/2025
Entergy New Orleans is committed to maintaining a safe and reliable energy grid for our customers. As part of that commitment, we recently conducted a walkdown in the Lower 9th ward neighborhood to inspect utility poles and assess ongoing infrastructure needs.
Representatives from the Energy Smart office joined us for the walkthrough, sharing energy efficiency tools and tips with residents to help improve home energy use and support a more sustainable community.
During the inspection, line workers identified issues affecting the reliability of electric service and performed minor repairs on-site. Some of the repairs completed included:
- Fixing broken secondary arms
- Raising a crossing wire resting on a communication line
- Removing old utility poles
“Our walkdowns are a critical part of our commitment to reliability,” said Nyka Scott, vice president of customer service and economic development at Entergy New Orleans. “By proactively inspecting our infrastructure, we can address issues before they become larger problems and ensure the resilience and safety of our system, especially as we prepare for hurricane season.”
Entergy New Orleans will continue conduct walkdowns in every district to assess and improve our infrastructure. We appreciate Energy Smart’s collaboration and look forward to continuing our shared efforts to keep New Orleans sustainable, powered, and prepared.
We encourage residents to play a part in this effort by reporting leaning poles or hanging wires to 1-800-9OUTAGE (1-800-968-8243), through the Entergy mobile app or myEntergy website.
