Insights > Entergy New Orleans powers sustainability

Entergy New Orleans powers sustainability

11/21/2024

Entergy New Orleans is committed to providing our customers with reliable, safe, and consistent service, even during challenging times. With the recent approval of our Accelerated Resilience Plan, we are taking a big step towards hardening the electric grid and upgrading the city’s infrastructure to ensure lights stay on longer and power can be restored faster.

Powering businesses through outages

Our commitment to resilience and reliability goes beyond words—it’s visible in our substantial investments, strategic partnerships, and in our continuous innovation. As storms evolve, so does our approach to ensuring businesses have access to reliable and safe power solutions. In 2022, Entergy Louisiana launched its Power Through program which offers tailored backup generation solutions that safeguard business operations.

By facilitating the installation, operation, and maintenance of natural gas-fired generators at customer facilities, we ensure businesses are well-prepared to seamlessly “power through” prolonged outages. With an affordable monthly fee added to the customer’s bill, the Power Through program offers customers enhanced reliability without financial strain.

In non-emergency situations, the generators can be used to counterbalance high levels of demand and allows Entergy to deliver power to our customers at a reduced rate. Through shared costs and customized solutions tailored to each business’s unique needs, we have made backup power generation both easy and affordable.

Powering our local community

In addition to providing business solutions, Entergy New Orleans has prioritized community preparedness through our Generator Readiness Project. This initiative prepares critical city-owned facilities for storm impact by staging temporary backup generators at key locations. Collaborating closely with city officials, we have equipped 16 sites, including New Orleans Recreation Department (NORD) sites, public libraries, and community facilities with manual transfer switches for rapid generator connection.

“This project is an important part of building a safe and resilient city,” said Deanna Rodriguez, president and CEO of Entergy New Orleans. “We have worked with City leaders and community partners to ensure that we are taking every step to prepare New Orleans for major storms. The 16 generator-ready sites serve as an important resource providing shelter and giving residents a place to get essential supplies and to receive critical services during extended outages following a storm.”

With the advance staging of generators along with the preparation of natural gas for post-storm fuel supply, we can ensure the emergency sites remain operational during and after severe weather events. Through an investment of $900,000, collected through electric and gas rates, our Generator Readiness Project reinforces our support of the emergency response infrastructure and our commitment to providing safe and reliable electric services.

To sustain these initiatives, Entergy New Orleans maintains a power delivery system of approximately 16,100 circuit miles of transmission lines and over 106,000 miles of distribution lines. Our extensive and complex infrastructure is designed to meets the current needs of the community and the demands of the future.

We Power Life

Together, these programs highlight our dedication to supporting both the businesses and the community we serve. With a powerful combination of preparedness, customer-centric services, and an expansive power delivery network, Entergy New Orleans is shaping a more resilient future—one that prioritizes reliable, accessible power whenever and wherever it’s needed most.


Sue Henry
Senior Lead Communications Specialist, Entergy New Orleans