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Insights > Entergy prepares for the 2024 hurricane season with storm drill
Entergy prepares for the 2024 hurricane season with storm drill
05/28/2024
As part of extensive year-round focus on incident preparation, Entergy employees recently participated in a week-long exercise to prepare for when customers need them the most.
During the exercise, a mock Category 4 storm made a simulated landfall in Louisiana. Entergy employees across the four-state service territory tested and role-played how they would respond, including their restoration efforts, operations, logistics, communications and customer service responses.
A representative from Edison Electric Institute observed Entergy employees’ efforts and offered feedback to help strengthen the organization’s response efforts.
This exercise is a testament to the commitment Entergy and its employees make to serve their customers,” said Wally Mealiea Senior Director, Preparedness and Recovery Policy of Edison Electric Institute. “Your team knows all too well the challenges brought by hurricanes, but I was deeply impressed by the preparations and hard work everyone involved with this exercise took to ensure that you can meet these challenges safely and efficiently.”
These annual hurricane simulations are part of what makes our company a leader in storm response and restoration. We are the only utility company in the nation to has earned recognition from the Edison Electric Institute every year since the launch of its Emergency Response Award program. Entergy has received 48 EEI awards for recovery and assistance work.
“We haven’t had a storm in the last two storm seasons and whether it’s a major storm or other natural disaster, manmade disaster or a targeted event that may affect us—we are ready to respond with the customer in mind, which is why we gave our unfailing commitment to this exercise and refining our processes.” said Louis Dabdoub, vice president, incident response. “I am proud of our team and their commitment to being prepared for anything.”
The functional exercise gave employees a chance to sharpen their storm-response skills and prepare for this year’s hurricane season that the National Oceanic and Atmospheric Administration is predicting will be a potentially active hurricane season.
Customers encouraged to prepare now
Entergy remains storm ready and so should you. The company’s Storm Center includes checklists and other information that customers can use to create a pre-storm kit and prepare for hurricane season.
