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Insights > Entergy system winter storm update – 1/15/24, 10 a.m.
Entergy system winter storm update – 1/15/24, 10 a.m.
01/15/2024
A winter storm has arrived and is impacting our service area.
Winter weather in our service area has arrived, bringing snow, icing and cold temperatures to some areas. After the frozen precipitation moves out overnight tonight, we will see an extended period of extremely low temperatures in all four states we serve. Temperature lows over the next two nights will range from the single digits in the northernmost part of our service area to teens and twenties further south.
Customers should be finalizing last-minute preparations if weather conditions allow. We want you and your family to remain safe with any preparations and precautions, especially for anticipated freezing temperatures and potentially dangerous surroundings outside – whether on the road or if the weather in your area brings icy conditions. We urge customers to take extreme care with heaters, fireplaces, and generators. Check in on your neighbors, especially seniors and disabled.
We are all keenly aware of the damage major winter storms have caused in recent years. We’ve learned from them and we’re ready. The impact of ice storms is very difficult to predict, but forecasts indicate the approaching weather system could be significant for some of our customers.
Customer preparations and storm safety.
The time to be storm ready is now. Preparation for potential severe winter weather is vital for us and you, our highly valued customers. Please remember that the most dangerous part of a storm is often just after it passes. Hazards are all around us following severe winter weather – from downed electric lines and equipment or personal generator risks. Stay away from downed power lines and areas of debris. Energized lines may not be visible among the rubble. Report downed lines immediately by calling 1-800-9OUTAGE (1-800-968-8243).
Personal generators are very useful following a disaster, but they also can be hazardous. The primary hazards to avoid when using a generator are carbon monoxide poisoning from the toxic engine exhaust, electric shock or electrocution and fire. Generators should be operated in accordance with manufacturers’ standards. Incorrectly connecting a generator to a home or building’s electrical system can create a danger for utility workers and the public.
Extremely low temperatures are forecast over the next few days for our service area. Please check in on your neighbors, especially seniors and disabled. Stay warm and informed during this storm with these tips on extreme cold safety.
Stay alert for natural gas leaks. If you smell natural gas, or if you hear a blowing or hissing noise, open a window and leave the area immediately. Do not operate electrical switches. If possible, turn the outside main gas valve off and call your natural gas provider away from the potential leak. Entergy gas customers should call 1-800-ENTERGY (800-368-3749).
Above all, stay safe. A personal plan for you and your family is the best way to stay safe and be storm ready.
Stay informed and stay in touch
As you make your own plans, we will keep you informed throughout about our response. We send storm and restoration updates to customers who are signed up to receive notifications from us.
Verify your contact information in your online myEntergy account before severe weather strikes, so you receive our notifications. Download our free app for your smartphone at entergy.com/app. And sign up to receive notifications ahead of a storm: myEntergy.com or by texting REG to 36778.
If this storm impacts your area, you can report an outage quickly and easily through our digital options – using either our free mobile app, online at myEntergy.com, or by texting OUT to 36778.
Visit our Storm Center a one-stop website for information on winter storm safety, preparation, restoration and regular updates specific to the storm. You can also access the View Outages map from here.
- Get prepared: Make a plan, make a kit.
- Your mobile phone: A lifeline during a disaster.
- Stay informed: Get the app, report an outage.
- Stay safe: Safety after the storm.
- Generator safety: Know the hazards.
- Extreme cold safety: Indoor and outdoor tips.
- Gas safety: Know the signs.
