Insights > Entergy Texas storm restoration update – 1/25/23, 10:30 a.m.

Entergy Texas storm restoration update – 1/25/23, 10:30 a.m.

By: Texas Editorial Team

01/25/2023

Entergy Texas made significant restoration progress overnight following heavy rain, 50-60 mph winds, lightning and several tornadoes on Tuesday.

As of 9 a.m., approximately 17,200 customers were without power, down from a peak of more than 32,000 at 5 p.m. Tuesday afternoon.

Additional resources have been deployed to the hardest hit areas (Orange, Port Arthur, Winnie and Beaumont networks) to assist with restoration efforts. 

Key messages: 

• Orange County remains the most heavily impacted area, with over 13,000 customers without power as of 9 a.m. Critical transmission infrastructure and 11 substations were damaged by the storms. Four substations have been restored. This equipment is critical, as it allows power to be carried into the area.
• Entergy Texas expects to restore power to most customers today with most customers in Beaumont, Port Arthur, and Winnie networks restored by the end of day.  
• The majority of customers are expected to be restored today with the exception of the hardest hit areas in Orange County due to the severity of equipment damage.  
• Damage assessment is ongoing. We will continue providing additional information and restoration times. The next update will be at 4 p.m. today. 

Current outage numbers and estimated restoration times, as of 9 a.m.: 

*Estimated restoration times are subject to change as damage assessments continue. Continue to check View Outage for additional restoration time updates. 

Orange Network (includes Bridge City, Little Cypress, Mauriceville, Pine Forest, Pinehurst, Rose City, Vidor, and surrounding areas):

• As of 9 a.m., approximately 13,400 customers were without power in Orange County, down from about 17,300 at 8:30 p.m. Tuesday. 
• Damage assessments show 40 downed poles, 11,000 feet of downed wire, 20 damaged transformers and 45 damaged crossarms. 
• Roughly 100 crew members are in the area working to restore power with additional resources arriving throughout the morning. 

 Beaumont Network (includes Bevil Oaks, China, Nome and surrounding areas):

• As of 9 a.m., around 68 customers were without power, down from 836 at 8:30 p.m. on Tuesday night.
• Damage assessment has found nine downed poles, three downed trees, 3,300 feet of downed wire, three damaged transformers and 11 damaged crossarms. 
• Crew members are concentrated in the Nome and Fannett communities, as these areas were heavily impacted by the storm. Entergy will be working in all damaged areas of Beaumont today.  

Port Arthur Network (includes Groves, Nederland, Port Neches, Taylor Landing and surrounding areas):

• As of 9 a.m., around 910 customers were without power, down from 2,183 at 8:30 p.m. on Tuesday night. 
• Damage assessment has found two downed poles, three downed trees, 2,700 feet of downed wire, and six damaged crossarms. 
• Most of our crew members will be working in the Port Arthur and Groves areas.

Winnie Network (includes Anahuac, Bolivar Peninsula, and surrounding areas):

• As of 9 a.m., around 322 customers were without power, down from 836 at 8:30 p.m. on Tuesday night.  
• Damage assessment has found one downed pole, 1,900 feet of downed wire, one damaged transformer and two damaged crossarms. 
• There are 50 workers in the area working to restore power, focusing on areas near Highway 61, FM 562, Franzen Rd., Canal Rd., Bauer Ranch Rd., South Galveston Ave. and Pear Orchard Rd.

Safety is our number one priority. If you lose power, keep the following tips in mind: 

• Stay away from downed power lines, and assume they are energized.  
• Report a power outage on the myEntergy site, or call 1-800-9OUTAGE. There is no need to speak with a customer service representative to report an outage if completed online. 
• If you have a portable generator, use it safely. DO NOT run it in an enclosed space. If connecting the generator to the whole house, do so only if the connection has been installed by a licensed electrician to prevent back feed on to the distribution system. Find more generator safety tips here. 
• Do not open your refrigerator or freezer door. Food will stay cold much longer this way. If outside temperature is below freezing, consider placing food in an ice chest outside.  
• Please stay clear of linemen as they work to safely restore power.  

Stay informed

 Be sure to stay informed throughout the restoration process using the following resources: 

• Download our free Entergy app. 
• Sign up for text alerts by texting REG to 36778. 
• Visit the Entergy Storm Center website and our View Outage page. 
• Follow us on Twitter or Facebook. 
• Call us at 1-800-9OUTAGE (800-968-8243). 
• Follow your local news media for updates.

Tags

Texas  Storm Center 

Texas Editorial Team