Search
Insights > Entergy Texas storm update – 12/29/24, 5 p.m.
Entergy Texas storm update – 12/29/24, 5 p.m.
12/29/2024
High Island/Bolivar Peninsula area to be restored sooner than expected
Entergy Texas crews are continuing to work around the clock to restore power to customers impacted by Saturday’s multiple tornadoes, heavy rain and strong winds. As of 5 p.m., approximately 8,900 customers are without power, down from a peak of 16,300 customers at 5 p.m. Saturday.
Great progress is being made with repairs in the High Island/Bolivar Peninsula area. All debris has been cleared from Hwy 124 and crews are in place installing new equipment. Power is estimated to be restored to customers no later than noon on Monday, which is earlier than expected.
All customers outside of the High Island/Bolivar Peninsula area who can safely receive power are expected to be restored by 10 p.m. tonight.
Initial damage assessments show high winds, lightning and downed vegetation caused damage to approximately 70 poles, 200 spans, 20 transformers and 110 crossarms. Along with Entergy Texas crews, approximately an additional 340 workers are in the field working to safely repair equipment as quickly as possible and restore power to our communities.
Customers are still encouraged to visit the View Outage map for the most up-to-date information.
Stay safe:
We urge customers to use caution after the storm and remember these important safety tips:
- Stay away from downed power lines and areas of debris. Energized power lines may not be visible among the rubble.
- Report downed lines immediately to Entergy at 1-800-9OUTAGE (1-800-968-8243), and call your local police station or fire department.
- Don’t walk in flooded areas or standing water. Remember that wet tree limbs can conduct electricity.
- Keep your distance from working crews. Work sites can have any number of hidden dangers for the public, and distracting crews can cause accidents to happen.
Stay informed:
Keeping customers informed before, during and after a storm is important to Entergy Texas. Here are some of the platforms we use to provide updates:
- Download the Entergy App at entergyapp.com. Customers can use the app to report outages or check on the status of power at their home or business.
- Entergy’s View Outages website includes maps that show where outages are located and gives information about restoration progress.
- Register for outage text alerts through myEntergy. Customers should update their notification preferences to participate in text alerts. Customers also can sign up for text messages about storm and restoration efforts by texting REG to 36778.
- The Entergy Storm Center website has storm safety, preparation and restoration information that is updated throughout the day.
- Operation: Storm Ready Guide is a free downloadable guide that helps customers plan and prepare for weather emergencies.
- Social media plays an important role in keeping customers informed. Follow Entergy Texas on Twitter at @EntergyTX and Facebook.com/EntergyTX.
