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Insights > Entergy Texas storm update – 12/30/24, 12:30 p.m.
Entergy Texas storm update – 12/30/24, 12:30 p.m.
12/30/2024
Nearly all customers restored following outages from multiple tornadoes
Crews have safely restored power to nearly all customers after multiple tornadoes, heavy rain and strong winds caused outages to the Entergy Texas service area. As of 12:30 p.m., approximately 1,300 customers are without power, down from a peak of 16,300 customers at 5 p.m. Saturday.
The National Weather Service confirms the tornado that hit Montgomery, Chambers and Jefferson County on Saturday was an EF3 with a wind speed of 161 mph. Customers in the hardest hit areas may not be able to receive power due to structure damage or loss. If power can be safely received, restoration is expected today.
Customers are still encouraged to visit the View Outage map for the most up-to-date information.
Stay safe:
We urge customers to use caution after the storm and remember these important safety tips:
- Stay away from downed power lines and areas of debris. Energized power lines may not be visible among the rubble.
- Report downed lines immediately to Entergy at 1-800-9OUTAGE (1-800-968-8243), and call your local police station or fire department.
- Don’t walk in flooded areas or standing water. Remember that wet tree limbs can conduct electricity.
- Keep your distance from working crews. Work sites can have any number of hidden dangers for the public, and distracting crews can cause accidents to happen.
Stay informed:
Keeping customers informed before, during and after a storm is important to Entergy Texas. Here are some of the platforms we use to provide updates:
- Download the Entergy App at entergyapp.com. Customers can use the app to report outages or check on the status of power at their home or business.
- Entergy’s View Outages website includes maps that show where outages are located and gives information about restoration progress.
- Register for outage text alerts through myEntergy. Customers should update their notification preferences to participate in text alerts. Customers also can sign up for text messages about storm and restoration efforts by texting REG to 36778.
- The Entergy Storm Center website has storm safety, preparation and restoration information that is updated throughout the day.
- Operation: Storm Ready Guide is a free downloadable guide that helps customers plan and prepare for weather emergencies.
- Social media plays an important role in keeping customers informed. Follow Entergy Texas on X at @EntergyTX and Facebook.com/EntergyTX.
