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Insights > Entergy Texas storm update – 5/18/24, 9:30 a.m.
Entergy Texas storm update – 5/18/24, 9:30 a.m.
05/18/2024
All customers who can safely receive power are expected to be restored by the end of the day
Entergy Texas crews continue to make progress restoring power after tornadoes, heavy rain, and strong winds caused widespread outages across the region Thursday. As of 9:30 a.m., approximately 4,500 customers are without power, down from a peak of 44,500 customers at 8 p.m. Thursday night.
All customers who can safely receive power are expected to be restored by the end of the day Saturday. Special equipment and a workforce of more than 900 people are being used to assist with restoration efforts.
Damage assessments are still ongoing, but initial reports indicate damage to 63 poles, 28 transformers, 41 crossarms, and approximately 155,000 feet of wire needing replacement. Crews will continue working throughout the weekend to make repairs and safely restore power as quickly as possible.
Customers are encouraged to download the Entergy app and visit the View Outage map for the most up-to-date restoration information.
Entergy Texas encourages customers to keep these safety tips top of mind:
- Stay away from downed power lines and areas of debris. Energized power lines may not be visible among the rubble. Report downed lines immediately to Entergy at 1-800-9OUTAGE (1-800-968-8243), and call your local police station or fire department.
- Return home only when authorities advise and drive only on roadways and bridges that have been declared passable.
- If a power line falls on your vehicle while driving, continue to drive away from the line.
- Don’t walk in flooded areas or standing water. Remember that wet tree limbs can conduct electricity.
- Keep your distance from working crews. Work sites can have any number of hidden dangers for the public, and distracting crews can cause accidents to happen.
Stay informed:
Keeping customers informed before, during and after a storm is important to Entergy Texas. Here are some of the platforms we use to provide updates:
- Download the Entergy App at entergyapp.com. Customers can use the app to report outages or check on the status of power at their home or business.
- Entergy’s View Outages website includes maps that show where outages are located and gives information about restoration progress.
- Register for outage text alerts through myEntergy. Customers should update their notification preferences to participate in text alerts. Customers also can sign up for text messages about storm and restoration efforts by texting REG to 36778.
- The Entergy Storm Center website has storm safety, preparation and restoration information that is updated throughout the day.
- Operation: Storm Ready Guide is a free downloadable guide that helps customers plan and prepare for weather emergencies.
- Social media plays an important role in keeping customers informed. Follow Entergy Texas on Twitter at @EntergyTX and Facebook.com/EntergyTX.
