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Insights > Entergy Texas storm update – 5/4/24, 6:30 p.m.
Entergy Texas storm update – 5/4/24, 6:30 p.m.
05/04/2024
Nearly all customers restored after severe weather caused widespread outages Thursday and Friday
The majority of Entergy Texas customers have been restored after severe thunderstorms, hail, lightning and strong winds caused widespread outages across the Entergy Texas service area Thursday and Friday. As of 6:30 p.m. Saturday, approximately 373 outages remain, which is a significant decrease from the peak of approximately 37,600 outages Thursday morning.
Flooding is preventing restoration crews from accessing electrical equipment in Cleveland, New Caney, Huntsville, Dayton and Conroe communities. Because Entergy Texas infrastructure is submerged underwater or inaccessible, customers in these areas are expected to be restored no later than Wednesday, May 8. Calls and text messages were sent directly to all impacted customers to notify them about the reason for the extended outage and ways to stay informed throughout the restoration process.
With a third round of heavy rainfall forecasted for the Southeast Texas area on Sunday, Entergy Texas crews and the expanded restoration team remain on standby to safely restore power as quickly as possible.
Customers are encouraged to stay safe by staying informed:
- Download the Entergy App at entergyapp.com. Customers can use the app to report outages or check on the status of power at their home or business.
- Entergy’s View Outages website includes maps that show where outages are located and gives information about restoration progress.
- Register for outage text alerts through myEntergy. Customers should update their notification preferences to participate in text alerts. Customers also can sign up for text messages about storm and restoration efforts by texting REG to 36778.
- The Entergy Storm Center website has storm safety, preparation and restoration information that is updated throughout the day.
- Operation: Storm Ready Guide is a free downloadable guide that helps customers plan and prepare for weather emergencies.
- Social media plays an important role in keeping customers informed. Follow Entergy Texas on Twitter at @EntergyTX and Facebook.com/EntergyTX.
