Insights > Hurricane Francine daily news conference – 9/13/24

Hurricane Francine daily news conference – 9/13/24
By: Corporate Editorial Team

09/13/2024

Entergy Louisiana and Entergy New Orleans leadership have provided a restoration update following Hurricane Francine’s landfall in Southeast Louisiana.

Michelle Bourg, Vice President of Customer Service for Entergy Louisiana, and Deanna Rodriguez, Entergy New Orleans President and CEO, detailed progress in this recorded news conference. Key takeaways are:

  • Our crews have made tremendous progress in restoring power to our customers. More than 65% of Entergy Louisiana and Entergy New Orleans customers have had their power restored less than 48 hours after Hurricane Francine’s landfall.
  • Estimated restoration times have been issued for the remainder of out-of-service customers.
  • In Orleans Parish, 90% of customers are estimated to be restored by end of day Friday, Sept. 13.
  • In Jefferson and East Baton Rouge parishes, 90% of customers are estimated to be restored by end of day Saturday, Sept. 14.
  • Coastal areas are estimated to be restored within 2 to 3 days.
  • We are using every tool at our disposal to safely restore power to all our customers.
  • Our efforts to restore power quickly and safely are made possible by mutual assistance crews.
  • Customers are advised to exercise caution when using generators.
  • Customers are also advised to beware of scams: Entergy will never require or demand money to reconnect service after a weather-related event.
Tags
Corporate  Louisiana  Mississippi  New Orleans  Storm Center  Hurricane Francine 
Corporate Editorial Team
Related articles
Entergy New Orleans powers sustainability
Entergy New Orleans is committed to providing our customers with reliable, safe, and consistent service, even during challenging times. With the recent approval of our Accelerated Resilience Plan, we are taking a big step towards hardening the electric grid and upgrading the city’s infrastructure to ensure lights stay on longer and power can be restored faster.
Read more
Energy Smart helps businesses cut costs and save energy
Energy Smart, Entergy New Orleans’ energy efficiency program, is helping businesses save money while meeting energy efficiency goals. The Energy Smart Fund has $4 million remaining in 2024 for businesses in Orleans Parish.
Read more
Joy for your family, kits for your home
On Dec. 12 and 19, each car entering the Magic of Lights will receive a free energy efficiency kit, while supplies last. These kits, a $35 value, can help homeowners save up to $60 a year on energy costs.
Read more