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Insights > Louisiana Update - Hurricane Laura Restoration - 8/31/20 @ 9 a.m.
Louisiana Update - Hurricane Laura Restoration - 8/31/20 @ 9 a.m.
08/31/2020
Crews continue to make significant restoration progress after Hurricane Laura impacted Entergy’s electrical system across Louisiana. Damage assessments, debris removal and repairs and rebuilding of the electrical system is ongoing. As of 7 a.m. Monday, approximately 115,000 Louisiana customers have been restored.
In Louisiana, damage assessments are nearly complete; however, the remaining assessments will be more difficult due to the extensive damage. In the hardest-hit areas of Lake Charles, Calcasieu and Cameron Parishes, approximately 5,648 poles, 10,037 spans of wire and 2,484 transformers were damaged.
All customers who can safely receive power in the Jennings area should be restored by later today.
Along with standard storm preparations, Entergy employees are navigating the COVID-19 pandemic by taking additional steps. Due to the added measures crews must take, restoration may take longer, especially where there are widespread outages. Also, crews will continue to practice social distancing, and we ask that customers do the same. For their safety and yours, please stay away from work zones.
Crews are focusing on restoring emergency services first and then will prioritize work to restore the greatest number of customers.
Calcasieu Parish
Number of outages as of 8 a.m.: 88,136
Percentage of damage assessments complete: 85%
Estimated restoration: To be determined after damage assessments are complete.
Cameron Parish
Number of outages as of 8 a.m.: 1,966
Percentage of damage assessments complete: 95%
Estimated restoration: To be determined after damage assessments are complete.
Jefferson Davis Parish
Number of outages as of 8 a.m.: 5,650
Percentage of damage assessments complete: 100%
Estimated restoration: To be determined after damage assessments are complete
*In the Jennings area approximately 2,275 customers who can safely receive power will be restored today. Those customers being restored today will receive a call/text regarding their time of restoration. We currently have no restoration time for the remaining 3,800 outages.*
Beauregard Parish
Number of outages as of 8 a.m.: 7
Percentage of damage assessments complete: 70%
Estimated restoration: To be determined after damage assessments are complete.
Avoyelles Parish
Number of outages as of 8 a.m.: 4
Percentage of damage assessments complete: 100%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Wednesday, Sept. 2.
Bienville Parish
Number of outages as of 8 a.m.: 926
Percentage of damage assessments complete: 85%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Tuesday, Sept. 1.
Claiborne Parish
Number of outages as of 8 a.m.: 813
Percentage of damage assessments complete: 85%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Tuesday, Sept. 1.
Caldwell Parish
Number of outages as of 8 a.m.: 1,995
Percentage of damage assessments complete: 55%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Wednesday, Sept. 2.
Catahoula Parish
Number of outages as of 8 a.m.: 33
Percentage of damage assessments complete: 100%
Estimated restoration: The majority of customers that can receive power will be restored by 12 p.m. today.
Concordia Parish
Number of outages as of 8 a.m.: 87
Percentage of damage assessments complete: 100%
Estimated restoration: The majority of customers that can receive power will be restored by 12 p.m. today.
Grant Parish
Number of outages as of 8 a.m.: 1,067
Percentage of damage assessments complete: 100%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Wednesday, Sept. 2.
Franklin Parish
Number of outages as of 8 a.m.: 13
Percentage of damage assessments complete: 100%
Estimated restoration: The majority of customers that can receive power will be restored by 12 p.m. today.
Jackson Parish
Number of outages as of 8 a.m.: 4,294
Percentage of damage assessments complete: 100%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Thursday, Sept. 3.
LaSalle Parish
Number of outages as of 8 a.m.: 4,412
Percentage of damage assessments complete: 92%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Wednesday, Sept. 2.
Lincoln Parish
Number of outages as of 8 a.m.: 4,491
Percentage of damage assessments complete: 87%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Tuesday, Sept. 1.
Madison Parish
Number of outages as of 8 a.m.: 3
Percentage of damage assessments complete: 98%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. tonight.
Morehouse Parish
Number of outages as of 8 a.m.: 1,451
Percentage of damage assessments complete: 96%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. tonight.
Natchitoches Parish
Number of outages as of 8 a.m.: 480
Percentage of damage assessments complete: 65%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Thursday, Sept. 3.
Ouachita Parish
Number of outages as of 8 a.m.: 26,788
Percentage of damage assessments complete: 86%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Wednesday, Sept. 2.
Red River Parish
Number of outages as of 8 a.m.: 8
Percentage of damage assessments complete: 80%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Tuesday, Sept. 1.
Richland Parish
Number of outages as of 8 a.m.: 70
Percentage of damage assessments complete: 89%
Estimated restoration: The majority of customers that can receive power will be restored by 12 p.m. today.
Union Parish
Number of outages as of 8 a.m.: 2,738
Percentage of damage assessments complete: 80%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Tuesday, Sept. 1.
Tensas Parish
Number of outages as of 8 a.m.: 1
Percentage of damage assessments complete: 100%
Estimated restoration: The majority of customers that can receive power will be restored by 12 p.m. today.
Sabine Parish
Number of outages as of 8 a.m.: 94
Percentage of damage assessments complete: 90%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Tuesday, Sept. 1.
Webster Parish
Number of outages as of 8 a.m.: 3
Percentage of damage assessments complete: 80%
Estimated restoration: The majority of customers that can receive power will be restored 10 p.m. Tuesday, Sept. 1.
Winn Parish
Number of outages as of 8 a.m.: 4,154
Percentage of damage assessments complete: 87%
Estimated restoration: The majority of customers that can receive power will be restored 10 p.m. Thursday, Sept. 3.
Vernon Parish
Number of outages as of 8 a.m.: 1,568
Percentage of damage assessments complete: 90%
Estimated restoration: To be determined after damage assessments are complete.
KEEP SAFETY TOP PRIORTY
There is no way to know if a downed line is energized or not, so if you see one, keep your distance and call 1-800-9OUTAGE (800-968-8243).
Stay safe and away from downed power lines and flooded areas. Do not walk in standing water and do not venture into areas of debris, since energized and dangerous power lines may not be visible.
Customers choosing to use portable electric generators should do so in accordance with the manufacturer’s instructions. Customers must never connect a generator directly to a building’s wiring without a licensed electrician disconnecting the house wiring from Entergy’s service. Otherwise, it can create a safety hazard for the customer or our linemen working to restore power. And it may damage the generator or the house wiring.
STORM RESTORATION PROCESS
Following a storm, we deploy scouts to assess damage. Our scouts work as quickly and safely as possible in sometimes very dangerous conditions. As damages are assessed, we will communicate with you the conditions found along with an estimated restoration time and our progress toward restoring your power. We can begin restoring service to customers by closing circuit breakers, rerouting power and other means, but we must wait until sustained winds are less than 30 mph to use our bucket trucks. We ask for your patience, and please know restoring your power safely and quickly is our top priority.
As we assess the damage, we will begin restoring service where it is deemed safe to do so.
Your preparation is essential too:
- Above all stay safe. A personal plan for you and your family is the best way to stay safe and be storm ready.
- Visit the Entergy Storm Center website for planning tools that can help guide you through the decisions you need to make.
- Whether you shelter in place or evacuate, you should prepare to protect your home.
- Decide to stay or go well before the storm strikes.
- Basic emergency supplies and a first aid kit are key items to keep on hand during severe weather.
- Visit the Entergy Storm Center website in advance for details on how to prepare for hurricanes and other types of storms.
We continuously keep our communities informed throughout a storm using the following channels:
- Download our free app for your smartphone at entergy.com/app.
- Sign up for text alerts. From your cell phone text REG to 36778.
- Visit the Entergy Storm Center website and our View Outages page.
- Follow us on Twitter.com/entergyla or Facebook.com/entergyla.
- Call us at 800-9OUTAGE (800-968-8243).
- Follow updates in your local news media like radio television and newspapers.
