News Release > Customers encouraged to be storm ready with Entergy ahead of spring weather

Customers encouraged to be storm ready with Entergy ahead of spring weather

02/14/2024

Feb. 11-17 recognized as Severe Weather Preparedness Week in Louisiana

NEW ORLEANS, La. – Spring weather is welcomed for its sunny skies and cool breezes, but the season has also proven to bring dangerously irregular storms. That is why Entergy stays storm ready year-round and is encouraging its customers to do the same.

Ahead of the seasonal switch, Louisiana has declared Feb. 11-17 Severe Weather Preparedness Week. Entergy Louisiana and Entergy New Orleans are encouraging customers to observe the week by making a plan, keeping a kit and staying informed.

The companies’ crews and contractors plan and train for storm readiness year-round, which aides us in restoring power as safely and quickly as possible. They also perform routine inspections of electric infrastructure and trim trees away from power lines and improve and upgrade equipment to reduce the likelihood of outages from severe weather.

As severe weather threatens, we monitor, mobilize and act. We are encouraging customers to be just as prepared ahead of any spring storms by:

• Making a plan – Sit down with your family and share all emergency contact information, so everyone knows how and who to alert. If your household depends on life-support or other medical equipment, discuss with your physician, including alternate living arrangements, should unplanned, extended outages occur.
• Keeping a kit nearby – Experts agree it is a good idea to have items such as non-perishable food, plenty of water, flashlights, a first aid kit with extra batteries and a portable phone charger on hand and easy to access in case of storms. Remember to check the expiration dates on your supplies often and replace the expired items.
• And keeping up with weather updates – Install a smart phone app that will alert you when severe weather is in the area or sign up for emergency alerts on your smartphone. A weather radio with a loud alarm can also help wake you when severe weather threatens overnight.

Stay informed

Knowing how to communicate with Entergy Louisiana and Entergy New Orleans after a storm hits is important. There are several ways to report outages and downed power lines:

• Download our free app for your smartphone at entergy.com/app.
• Sign up for text alerts by texting REG to 36778 and have your account number and ZIP code handy. The registration pattern is as follows including spaces: REG (account number) (ZIP code). Once registered, text OUT to 36778 to report an outage. You can also report an outage online as a guest.
• Visit the Entergy Storm Center website and our View Outages
• Call us at 800-9OUTAGE (800-968-8243).

For additional information on how you can prepare for severe weather and stay safe before, during and after a storm, visit the Entergy Storm Center and explore the sub-webpages related to preparation, safety and restoration.

About Entergy Louisiana

Entergy Louisiana, LLC provides electric service to more than 1 million customers in 58 parishes and natural gas service to more than 94,000 customers in Baton Rouge, Louisiana.

About Entergy New Orleans

Entergy New Orleans, LLC is an electric and gas utility that serves Louisiana’s Orleans Parish. The company provides electricity to more than 209,000 customers and natural gas to more than 110,000 customers.

Both companies are subsidiaries of Entergy Corporation, a Fortune 500 company that powers life for 3 million customers through operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees.