Entergy Arkansas bill assistance now available through LIHEAP

07/10/2024

Eligible customers may apply online starting this week

LITTLE ROCK, Ark. – Entergy Arkansas customers who need help paying their summer energy bills can apply now for up to $475 through the Low-Income Home Energy Assistance Program (LIHEAP) on a first come, first served basis. The program’s application period opens July 8 and runs through Sept. 30 or until funds are expended.

LIHEAP is funded through several federal programs and helps keep families safe and healthy through initiatives that assist with energy costs and lower the energy cost burden for low-income customers, who pay a higher proportion of household income for home energy costs.

The Arkansas Department of Energy & Environment manages the program in the state, but applications for assistance must be made through a local community-based organization. Eligibility is determined by household size and income. For example, a single individual with a maximum monthly countable income of $1,859 and a family of four with $3,574 would both be eligible. The program is offered in all 75 counties in the state through community-based organizations, which can be found online at https://www.adeq.state.ar.us/energy/initiatives/pdfs/LIHEAP_Flyer.pdf, along with a complete list of eligibility and required documentation to complete the application.

Bill assistance is available for all utilities, with an online application available for many Entergy Arkansas customers at GetLIHEAP.com, based on which community action agency serves them. Applications can also be made in person at local community-based organizations.

Once approved for LIHEAP funding, Entergy Arkansas allows agencies the opportunity to “pledge” on an account to prevent disconnection. LIHEAP funds can also be used to reconnect a customer account.

As summer temperatures heat up, Entergy Arkansas is committed to helping our customers manage their usage and bills through a variety of tools and programs. Our new Bill Toolkit empowers customers with resources and available assistance options through a one-stop online shop at BillToolkit.entergy.com.

For our customers in the Little Rock area, we will be hosting an in-person event on July 18, in partnership with local community advocate organization The Watershed. The event will be 10 a.m. – 1 p.m. at 3701 Springer Boulevard in Little Rock. Entergy Arkansas employees will be on hand to answer customer questions about their accounts and provide a variety of services, including bill management programs, Kids to College child savings plan enrollment, legal aid and energy efficiency information.

About Entergy Arkansas

Entergy Arkansas, LLC provides electricity to approximately 730,000 customers in 63 counties. Entergy Arkansas is a subsidiary of Entergy Corporation, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Arkansas, visit the Newsroom and connect with @EntergyArk on social media.