News Release > Entergy Arkansas customers to receive a one-time bill credit in August

Entergy Arkansas customers to receive a one-time bill credit in August

08/01/2024

At a time when budgets may be tight with back-to-school shopping and higher summer expenses, Entergy Arkansas customers will be getting a break on their August bills.

A residential customer will receive a one-time bill credit of approximately $78 – a decrease of about 63% for a residential customer using 1,000 kwh. Commercial and industrial customers will also receive a one-time bill credit in August. Small General Service customers will receive a credit of approximately $221, and Large General Service customers will receive a credit of approximately $12,158.

The bill credit is applied in August and coincides with July energy consumption, which is usually one of the highest months from an energy usage and bill amount standpoint.

It also comes months after residential customers saw their bills decrease an average of 7.5% in April, or about $10 a month, because of lower prices for the fuel used to generate electricity for our customers. Commercial and industrial customers saw anywhere from a 1.6% to 17.7% decrease, depending on their usage.

“We work hard each day to provide reliable and affordable energy by keeping our costs as low as possible for our customers,” said Ventrell Thompson, vice president of Customer Service for Entergy Arkansas. “We know that higher costs for groceries and other everyday living expenses can be tough for some of our customers, especially during the summer months. We are pleased that the timing of these bill credits will allow our customers to spend their money on other needs, such as back-to-school shopping.”

The credit, known as the “Grand Gulf Bill Credit,” stems from a lawsuit settlement between the Arkansas Public Service Commission and System Energy Resources Inc., which operates the Grand Gulf Nuclear Station. Other Entergy operating companies in Mississippi and New Orleans also settled the lawsuit under the same terms as Arkansas.

Only current Entergy Arkansas customers who began service in December 2023 or earlier will qualify for the bill credits. If the August bill credit exceeds a customer’s total bill charges, any remaining bill credit amount will apply toward their subsequent bills.

As noted in an earlier release, Entergy Arkansas has also recently debuted a new bill toolkit for customers looking to save money on their electric bills.

The new Bill Toolkit site helps customers find ways to manage energy usage, get assistance paying their utility bills and find other ways to save through energy efficiency, including no cost or low cost Entergy Solutions programs.

For more information, visit BillToolkit.entergy.com for the tools and resources you need to understand your bill, reduce your usage or look for assistance programs and services available to you.

About Entergy Arkansas

Entergy Arkansas, LLC provides electricity to approximately 730,000 customers in 63 counties. Entergy Arkansas is a subsidiary of Entergy Corporation, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Arkansas, visit the Newsroom and connect with @EntergyArk on social media.