News Release > Entergy Mississippi completes power restoration following Hurricane Francine

Entergy Mississippi completes power restoration following Hurricane Francine

09/13/2024

Crews restoring power on Kickapoo Rd. in Clinton, Mississippi

JACKSON, Miss. – Entergy Mississippi has successfully restored power to all customers whose homes and businesses could safely take electricity following Hurricane Francine. Crews worked as quickly and safely as possible to restore power to more than 11,000 customers who lost power after the storm moved through the state.

Damage assessment identified damages to 34 poles, 14 transformers, 13 cross arms, and nearly 7 miles of downed wire.

A workforce of more than 1,500 linemen, vegetation workers, damage assessors and support personnel worked diligently throughout the restoration process. Crews have now been released to assist Entergy Louisiana and Entergy New Orleans teams where needed.

If a customer still does not have power, it could be because of damage to the home’s outside electrical equipment, such as the weather head. Such damage must be repaired by a licensed electrician before Entergy Mississippi can safely restore power to the structure. Please report a power outage using one of the following options:

• Entergy app: Download our app for iPhone or Android and use it to report an outage or check if power is restored on their street. To download the free app, access your app store or visit entergy.com/app.
• Text us: If you are signed up to receive our notifications, you can text OUT to 36778 to report an outage. To sign up for text messaging, go to myEntergy.com or by texting REG to 36778. Have your account number and ZIP code handy. The registration pattern is as follows including spaces: REG (account number) (ZIP code).
• myEntergy: Report an outage on our website by visiting the myEntergy You can log into your online account or submit as a guest.
• Call us: Call us at 1-800-9OUTAGE (800-968-8243). However, during a major event, you may experience delays when calling our telephone centers.

We also remind customers that in storm restoration Entergy clears downed trees and limbs that interfere with our power lines and equipment to facilitate safe service restoration. However, customers are responsible for removing vegetation debris that remains on their property.  

About Entergy Mississippi

Entergy Mississippi, LLC provides electricity to approximately 459,000 customers in 45 counties. Entergy Mississippi is a subsidiary of Entergy Corporation, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Mississippi, visit the Newsroom and connect with @EntergyMS on social media.