News Release > Entergy’s Louisiana Companies Monitoring Two Tropical Systems

Entergy’s Louisiana Companies Monitoring Two Tropical Systems

08/21/2020

Customers should stay weather aware and make plans

Entergy’s Louisiana companies are monitoring and planning for the potential impacts of two tropical systems forecast to move into the Gulf of Mexico in the coming days. Customers are encouraged to do the same.

While the strength and paths of tropical depression 14 and Tropical Storm Laura remain uncertain, crews from Entergy Louisiana, LLC and Entergy New Orleans, LLC are on alert and preparing to respond should the systems impact the companies’ service territories.

As the peak of the 2020 Atlantic hurricane season nears, there has already been a record-breaking 12 named storms, including the latest, Laura. The National Oceanic and Atmospheric Administration recently released its mid-season update, indicating that the 2020 Atlantic hurricane season has the potential to be one of the busiest on record.

The time to be storm ready is now. Customers can find preparedness tips, including advice on creating a personal storm plan and putting together an emergency supply kit, on the Entergy Storm Center.

Along with standard storm preparations, Entergy employees are navigating the COVID-19 pandemic by taking additional steps. These include traveling separately when possible, adjusting crew staging locations and increasing the use of drones. Due to the additional measures crews must take, restoration may take longer, especially where there are widespread outages. Additionally, crews will continue to practice social distancing and we ask that customers do the same. For their safety and yours, please stay away from work zones.

Stay Prepared!
Monitoring severe weather threats is a full-time job: 24/7, 365 days a year. When there’s a severe weather threat, Entergy uses forecasts and computer models based on experience with previous storms to predict an estimated number and duration of outages that could possibly occur. Based on those estimates, the company calls on restoration workers from around the country to safely get the power back on as quickly as possible for customers.

Entergy continuously works to plan and improve the process of assessing damage, positioning personnel to the right place with the required materials and restoring power. Because safety is essential, we encourage customers to make it a top priority for themselves and their families. Important safety tips, such as staying away from downed power lines and debris, not walking in standing water and following local authorities’ instructions, can be found on the Entergy Storm Center.

Stay Informed
Staying informed before, during and after a tropical system strikes is just as important as making personal storm plans. Here’s how Entergy’s Louisiana companies work with customers to stay updated:

• Download the Entergy App at entergyapp.com. Customers can use the app to report outages or check on the status of power at their home or business.
• Entergy’s View Outages website includes maps that show where outages are located and give information about restoration progress.
• Make sure you register on the new myEntergy and update your notification preferences to participate in outage text alerts. Sign up for text messages about storm and restoration efforts by texting REG to 36778.
• The Entergy Storm Center website has storm safety, preparation and restoration information that is updated throughout the day.

Operation: Storm Ready Guide is a free downloadable guide that helps customers plan and prepare for weather emergencies.

Social media plays an important role in keeping customers informed, and the company places a high priority on updating its social media channels throughout an event with tips. Customers can follow Entergy Louisiana on Facebook and Twitter, and Entergy New Orleans on Facebook and Twitter.

In addition to safety and preparedness tips, Entergy’s shareholders renewed its partnership with the American Red Cross Disaster Responder Program by committing $500,000 for the next two years to help our communities better prepare for and recover from potential disasters. The contribution will help streamline the response process in times of disaster, allowing funds to arrive more quickly to help those affected across our four-state service area.

Entergy New Orleans, LLC is an electric and gas utility that serves Louisiana’s Orleans Parish. The company provides electricity to more than 200,000 customers and natural gas to more than 108,000 customers.

Entergy Louisiana, LLC provides electric service to more than 1 million customers and natural gas service to more than 93,000 customers in the greater Baton Rouge area. It has operations in southern, central and northern Louisiana. Both companies are subsidiaries of Entergy Corporation.

Entergy Corporation is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including nearly 9,000 megawatts of nuclear power. Entergy delivers electricity to 2.9 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of $11 billion and approximately 13,600 employees.

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