Entergy Texas urges customers to get storm ready

05/08/2024

Preparation tips for hurricane season

THE WOODLANDS, Texas – Hurricane season officially begins on June 1, and Entergy Texas is encouraging all customers to join us as we prepare for the upcoming storm season.

Storms are impacting our region more frequently with increasing intensity. According to weather forecasters, the 2024 hurricane season is predicted to be one of the most active storm seasons on record with 24 named storms, 11 of which may become hurricanes and 6 of which might reach Category 3 status or stronger. The company encourages customers to buckle down on safety preparations to minimize storm impacts.

To enhance the reliability of our service, Entergy Texas proactively invests in strengthening and upgrading our power delivery system. The company continuously works to minimize the risk of storm-related outages by enhancing existing infrastructure, deploying animal and vegetation mitigation measures, rebuilding significant portions of the grid, and accelerating the transition to a smart grid. These investments harden the grid against more frequent and intense weather events.

Additionally, the company is developing a multiyear resiliency proposal that is scheduled to go before the Public Utility Commission of Texas for approval later this year. The proposal, which aims to reduce the duration of weather-related outages and restoration costs, includes leveraging non-ERCOT grants from the recently passed Texas Energy Fund to make necessary resiliency investments at an affordable cost.

“At Entergy Texas, we are intentional and strategic about improvements to the power grid,” said Frank Shannon, Entergy Texas vice president of reliability. “Our dedicated group of employees and contractors are committed to creating a more resilient grid that provides customers with the reliability they expect and deserve.”

For more information and updates on Entergy Texas’ reliability projects, visit Reliability Updates.

Stay Prepared

Staying storm ready is a full-time commitment. When anticipating severe weather, Entergy Texas uses computer models and past storm data to forecast potential damage to our power delivery system. Using these predictions, Entergy proactively deploys restoration teams in areas experiencing extreme weather to safely restore power as quickly as possible.

“Safety is our top priority. We encourage all customers to have a plan in place before severe weather strikes,” stated Stuart Barrett, Entergy Texas vice president of customer service. “Don’t wait to get the materials you need to secure your home. Take time to assemble a storm kit for emergency situations and create an evacuation plan if severe weather is forecasted in your area.”

Learn how to make an emergency kit and get important safety tips at the Entergy Storm Center.

Hurricane prep: Planning can help.
Get prepared: Make a plan, make a kit.
Your mobile phone: A lifeline during a disaster.
Stay safe: Safety after the storm.
Generator safety: Know the hazards.
Extreme heat: Know the signs.

Stay informed

Knowing what’s happening around you will help you make more informed storm-related decisions. Get current news and updates on Entergy Texas’ restoration efforts by:

Downloading the Entergy App. Customers can use the app to report outages or check on the status of power at their home or business.
Checking our View Outage website. Maps show where outages are located and give information about restoration progress.
Following us on Facebook and Twitter. Social media also plays an important role in keeping you informed, and we place a high priority on updating company’s social media channels throughout an event.
Signing up for notifications about storm and restoration efforts by texting REG to 36778.
Visiting the Entergy Storm Center website. The site has storm safety, preparation and restoration information that is updated throughout the day.
Downloading the Operation: Storm Ready Guide. This guide will help you plan and prepare for weather emergencies. Versions are available in Spanish and Vietnamese.

Verify contact information

Verify or update your contact information at myEntergy.com to receive the most up-to-date information during weather events.