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Storm Center > Entergy Arkansas storm update – 4/6/25, 6:30 p.m.
Entergy Arkansas storm update – 4/6/25, 6:30 p.m.
04/06/2025
The Entergy Arkansas service area has sustained five rounds of severe weather in recent days, resulting at its peak Saturday in 71,300 customer outages. Currently, 83% of customer outages have been restored. We have activated teams of nearly 1,000 additional personnel to support restoration efforts and continue to shift resources and special equipment to assist with the hardest hit areas.
Saturday’s storms brought straight-line winds of 60-plus mph and heavy rains, damaging transmission and distribution infrastructure in areas that include neighborhoods, business districts, fields, waterways, and mountainous and remote areas.
We expect to complete damage assessments by today’s end, except for those areas that are inaccessible due to high water. With the break in the rain, conditions are more favorable for assessment and restoration, although we anticipate some customers in the most heavily impacted areas may experience extended outages due to inaccessible equipment in flooded areas.
Identified damages as of 5 p.m. consist of 631 broken poles, 1,251 spans of downed wire, 361 cross arms, 27 transmission structures and 154 transformers. As we continue to identify damaged equipment, restoration times will be updated accordingly and as quickly as possible. Entergy Arkansas strives to provide the most accurate information about outages. The best way to get information is through View Outages on our website.
We want to remind you that roadways may be hazardous due to flash flooding and road debris, and we discourage unnecessary travel so that emergency personnel have safer, easier passage. If you must travel, please exercise caution and stay informed on local weather updates.
Please remember, Entergy Arkansas restoration workers cannot restore power to a location with a damaged meter base, conduit or weather-head, which is the metal pipe extending upward from the structure with electrical cables inside. These items must be repaired by a qualified electrician before our workers can restore power. Learn more about the electrical equipment that serves your home.
Various organizations have opened shelters across the state for victims of this severe weather event. Shelters include: Flippin School Shelter located at 210 Alford Street, Flippin, AR 72634; Historic Old Hardy Gym located at 201 School Ave, Hardy, AR 72542; The Salvation Army Shelter located at 400 East 4th Street, Texarkana, AR 71854; and Randy Sam Shelter located at 402 Oak Street, Texarkana, TX 75501.
Thank you for being our valued Entergy Arkansas customer. Stay safe and connected, as we continue to navigate this weather event together.
RESTORATION TIMES
Arkansas County- Stuttgart
Damage assessment is complete. Current damage consists of 45 broken poles and approximately 50 spans of downed wire. Currently, there are 86 outages. Additional crews and resources have been brought in to help with the restoration process. We estimate 70 percent of customers still out will be restored by 10 p.m., Sunday, April 6. Some customers in heavily impacted areas could see restoration times extended.
Bradley County- Hilo, Crossett and Warren
Damage assessment is complete. Currently, there are 15 outages. Damages consists of broken poles and spans of wire down. Crews are working in Hilo and Crossett. In Crossett, most customers, including the school, should be restored by 10 p.m. Sunday, April 6. In Hilo, flooding is impeding restoration efforts; therefore, customers should be restored by 10 p.m. Monday, April 7.
Clark and Hot Spring Counties- Arkadelphia and Malvern
Damage assessment is underway. Currently, there are 313 outages in the Arkadelphia area and 4,140 outages in the Malvern area. The majority of the damage to our facilities resulted from lightning and large trees that have fallen on our lines. Additional personnel and resources have been brought in to assist with restoration. Flooding is still severely impacting restoration efforts preventing access to many areas. We estimate to have 95 percent of customers who can safely receive power to be restored by 10 p.m., Sunday, April 6. Some customers in heavily impacted areas could see restoration times extended.
Craighead County- Bay, Black Oak, Caraway, Cash, Lake City, Monette and Otwell
Damage assessment is complete. Damages consist of 12 transmission structures, 161 spans of downed wire, 107 broken poles, 22 transformers and 97 cross arms damaged. Crews have restored over 99% of the 3500 peak customer outages. Major rebuild projects have been completed along County Road 161 near Cash, along Hwy 158 in the Lake City area, along Cherry Street in Lake City, and along Hwy 18 in the Monette area to restore power to Black Oak and Caraway. Crews are working to restore power along County Road 800 and County Road 803 west of Lake City, along County Road 831 near Black Oak, and along County Road 218 west of Otwell.
Most customers who can receive power are expected to be restored by 10 p.m. on Sunday, April 6. Some customers in heavily impacted areas could see restoration times extended.
Crittenden County- Gilmore and West Memphis
Damage assessment is complete. Currently, there are 119 outages. Damages consist of 47 broken poles, 63 spans of downed wire, 5 transformers and downed trees on power lines. Approximately 30 Entergy workers and 56 contracted resources are engaged in the area to safely restore power to impacted customers. Crews continue to work along Highway 64B replacing a large area of the broken poles and wire this evening.
Cross County- Hickory Ridge, Parkin and Twist
Damage assessment is complete. Currently, there are 550 outages. Damages consist of 47 broken poles, 63 spans of downed wire, 5 transformers and downed trees on power lines. We were able to restore most of the Cherry Valley and the Colt area last night and will continue to restore power just off the main line in Colt today. We will have multiple crews staged along Highway 64B replacing a large area of the broken poles. Special equipment is being used in Twist to restore service to the remaining customers in this area.
Independence County
Damage assessments are complete. We anticipate customers that can safely receive power will be restored by 10 p.m., Sunday, April 6.
Izard County- Guion
Damage assessments are complete for areas not affected by high water. Flooding is still impacting restoration efforts to White River Run Dr. and Kent Miller Rd. These areas will be reassessed tomorrow. Crews are working to restore power as safely and quickly as possible. We anticipate customers that can safely receive power will be restored by 10 p.m., Sunday, April 6.
Jefferson County- Pine Bluff and Sheridan
Damage assessments is complete. Currently, there are 24 outages. Damages consist of broken poles, spans of downed wire, and vegetation impairing our facilities. Crews are working on Camden Cut Off Road and Stewart Gates Road and will move to other affected areas as we complete restoration. We anticipate customers that can safely receive power will be restored by 10 p.m., Sunday, April 6.
Lawrence County- Imboden and Ravenden
Damage assessment for newly sustained damage is underway. Currently, there are 37 outages. Flooding is still impacting restoration efforts preventing access to many areas. Hwy 62 has been closed due to flooding and is expected to open later this evening. Most customers who can safely take service is expected to be restored by 10 p.m., Sunday, April 6.
Lonoke County- Lonoke
Damage assessment is complete. Damages consist of 45 broken poles and 50 spans of downed wire. Currently, there are 127 outages. Additional personnel and resources have been brought in to help. We estimate customers who can safely receive power to be restored by 10 p.m., Sunday, April 6. Due to flooding, some customers could see restoration times extended.
Poinsett County- Lepanto, Fisher and Harrisburg
Damage assessment is complete. Damages consist of 10 broken poles, 5 transformers and seven spans of wire. Currently, there are 88 outages. Approximately 30 Entergy workers are engaged in the area to safely restore power to impacted customers. Most customers who can safely take service is expected to be restored by 10 p.m., Sunday, April 6.
Prairie County - Des Arc and Surrounding areas
Damage assessment is complete for the areas not affected by high water. Currently, there are 116 outages in the area. The most common cause of damage is lightning and vegetation contacting our facilities. Flooding is still impacting restoration efforts restricting access and causing delays in Des Arc. Should the flood waters recede, we anticipate 80 percent of customers that can safely receive power will be restored by 10 p.m., Sunday, April 6, 2025.
Pulaski County- Alexander, Little Rock and Mabelvale
Damage assessment is 65 percent complete, and is expected to conclude by 10 p.m., Sunday, April 6. The identified damages consist of 76 broken poles, 230 spans of downed wire, 42 broken crossarms and 17 transformers. Over 28,300 customers have already been restored from the peak of 53,800 outages.
We deeply appreciate the patience and understanding of our customers during this difficult time. Approximately 475 Entergy workers and contracted resources are engaged in the area, with additional personnel and specialized equipment continuing to arrive to assist with the restoration effort. Our teams are working diligently and safely, focusing on the mainlines in the hardest hit areas including South of I-630/West of I-30, North of UAMS, South of I-630/University Ave., North of I-30/South University Ave., I-430/Colonel Glenn, St. Charles Neighborhood, and the City of Alexander.
While flooding is still impacting restoration efforts in some areas, we are committed to working around the clock to get the lights back on for all customers who can receive power. Most customers are expected to be restored by 10 p.m., Monday, April 7, though some in the most heavily impacted areas may see extended restoration times. We will continue to provide updates as this restoration effort progresses.
Jacksonville and Sherwood
Damage assessment is 95 percent complete. Identified damages consist of 18 broken poles, 27 spans of downed wire, 15 crossarms, 1 transformer and 7 spans requiring tree clearing. Currently, there are 1,750 outages down from the peak of 5,253. An additional 149 crews have joined the resources already engaged in the area to safely restore power to impacted customers. Most customers who can receive power are expected to be restored by 10 p.m., Monday, April 7. Some customers in heavily impacted areas could see restoration times extended.
Saline County- Benton, Bryant and East End
Damage assessment is 65 percent complete and is expected to conclude by 10 p.m., Sunday, April 6. Identified damages consist of 26 broken poles, 108 spans of downed wire, 9 broken crossarms and 5 transformers. Over 15,000 customers have been restored from the peak of 20,000. Currently, there are 4,356 outages. We know this has been an incredibly trying time and greatly appreciate your patience. Our teams are working around the clock with a deep sense of urgency to safely restore service. Approximately 200 Entergy crew workers and contracted resources are engaged in the area, assessing damage, and working to get the lights back on. Over 1,000 additional personnel along with specialized equipment are also enroute to bolster our restoration efforts. As more damage is assessed, our crews will continue to diligently and safely work to restore as many customers as possible who can receive power.
We are focusing our resources on the hardest hit areas, including the Arch Street and Sawmill Road area, the Chicot and Atwood area, and the Shannon Hills community. We are also prioritizing the restoration of East End Elementary and East End Intermediate schools. Most customers who can receive power are expected to be restored by 10 p.m., Monday, April 7. Some customers in heavily impacted areas could see restoration times extended.
Sharp County- Ash Flat, Cherokee Village, Hardy, Highland and Williford
Damage assessment is 85 percent complete. Drones are being utilized to perform damage assessment in flooded areas. Identified damages consist of 47 spans of downed wire, 18 broken poles, four transformers and 10 cross arms. Crews have restored approximately 75 percent of the 2,010 peak customer outages. Spring River flood levels are receding, but flooding issues prevent restoration for most customers who remain without power. Crews have completed restoration in areas near the Cherokee Village North Golf Course and along Akokisa Drive in Cherokee Village.
Approximately 30 Entergy workers and contracted resources are engaged in the area to safely restore power to impacted customers. Most customers who can safely receive power are expected to be restored by 10 p.m., Monday, April 7. Some customers in heavily impacted areas or areas affected by flood conditions could see restoration times extended.
Union County-El Dorado
In the El Dorado area, damage assessment is complete. Currently there are 96 outages remaining. Flooding is still impacting restoration efforts preventing access to many areas. Most customers who can safely receive power are expected to be restored by 10 p.m., Sunday, April 6. Some customers will see extended restorations times due to flooding.
White County-Searcy, Judsonia and surrounding areas
Damage assessment is complete for the areas not affected by high water. Currently, there are 189 outages in the area. The most common cause of damage is lightning and vegetation contacting our facilities. Flooding is still impacting restoration efforts restricting access and causing delays to some areas. We anticipate 80 percent of customers that can safely receive power will be restored by 10 p.m., Sunday, April 6, 2025.
As with any weather event, please be mindful of the following safety tips:
Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers’ safety guidelines.
Turn off any electrical appliances that can easily be turned to the off position until power is restored.
Check on seniors, who can be particularly susceptible to extreme temperatures.
Try to stay off the roads in affected areas. More traffic in bad weather leads to more accidents, including more injuries and fatalities as well as accidents that can damage electrical poles and other equipment, creating outages and impeding the ability of crews to access and repair damage and slowing restoration.
We want to keep you informed and in control. The best way to get information about outages is via Entergy’s View Outages page on our website. Additional resources for your convenience:
Download our app for your smartphone at entergy.com/app or visit Entergy Storm Center to stay informed on our restoration progress.
Sign up for text alerts. From your cellphone, text R E G to 368374, or visit entergytext.com
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