Storm Center > Entergy Arkansas storm update – 5/25/24, 8 p.m.

Entergy Arkansas storm update – 5/25/24, 8 p.m.

05/25/2024

Crews are working around the clock to safely restore power after multiple rounds of severe weather caused outages. We’ve restored a total of 57,000 customers since the event(s), started about 3 p.m. on Friday. Currently, 4,579 customers remain without power.

Damage includes 132 spans of downed power lines, 46 broken poles and 15 transformers. A span is the distance between two utility poles. The majority of customers who lost power should be restored tonight, but some outages will carry over until tomorrow. Another round of severe weather could occur, which could cause additional outages or slow restoration progress.

More than 300 workers from Louisiana, Mississippi and Texas are assisting Entergy Arkansas employees and contractors. Consistent with our commitment to powering life for our customers every day, our crews are rebuilding the system with thicker, stronger poles and in some cases, concrete poles, to improve system infrastructure and make it more resilient.

We are watching the weather forecast for additional storms entering our service territory again tonight into Sunday morning. Our crews plan and train for storm readiness year-round and are ready to respond when needed.

Thank you for your patience as we work to restore power to all customers. For real-time updates, please continue to visit the View Outage map.

Region/Town Area Information (May 25, 2024, 8 p.m.)

Pulaski County/Little Rock

Damages include 74 spans of downed power lines, 26 broken poles and eight transformers.

We expect customers in these areas who can safely take power to be on by 10 p.m. tonight. Some areas require special equipment to repair damages. Estimated restoration times for these specific customers is reflected on the outage map, and it is projected that all customers should be restored by 4 p.m. Sunday.

Garland County/Hot Springs

Damages include 42 spans of downed power lines, 16 broken poles and eight transformers The estimated restoration time for customers that can safely take power is 10 p.m. tonight.

Hot Springs County/Malvern

Damages include 50 spans of downed power lines, 16 broken poles and three transformers. The estimated restoration time for customers that can safely take power is 10 p.m. tonight.

Jefferson & Grant County/Pine Bluff, Sheridan, and Redfield

As of 3 p.m., approximately 1527 customers remained without power in the cities of Pine Bluff, Sheridan, and Redfield.

Damages include one broken pole, two broken crossarms, seven spans of wire down and five areas where vegetation needs to be cleared before repairs can be complete. Crews are currently working on Natural Drive in the Pine Bluff area as well as the communities along Hwy 270 between White Hall and Sheridan.  We will continue to work other areas as we progress through power restoration. Additional resources have arrived to assist with restoration efforts. The estimated restoration time for customers that can safely take power is 10 p.m. tonight.

Arkansas County/Stuttgart

Damages include two spans of downed power lines, 20 broken poles and one transformer. Currently, crews are working in the Stuttgart and Tarrellton areas. The estimated restoration time for customers that can safely take power is Sunday at 4 p.m.

Union County/El Dorado

Damages include 12 spans of downed power lines, and three broken poles. Additional crews continue to work in the Camden area. The estimated restoration time for customers that can safely take power is Sunday at 10 p.m.

Clark County/Arkadelphia

Damages include 33 spans of downed power lines, six broken poles, two transformer and two cross arms. The estimated restoration time for customers that can safely take power is Sunday at 10 p.m.

Additional resources for your convenience:

  • Download our app for your smartphone at entergy.com/app or visit Entergy Storm Center to stay informed on our restoration progress.
  • Sign up for text alerts. From your cell phone, text REG to 368374, or visit entergytext.com.
  • Follow us on Facebook and on Twitter @EntergyARK.
  • Follow updates in your local news media, like radio, television, and newspapers.

Safety First!

As with any weather event, please be mindful of the following safety tips:

  • Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
  • Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
  • Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
  • If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel. 
  • Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers’ safety guidelines.
  • Turn off any electrical appliances that can easily be turned to the off position until power is restored.

We want to keep you informed and in control. The best way to get information about outages is via Entergy’s View Outage page on our website.