Storm Center > Entergy Arkansas winter storm update – 2/4/23, 11:30 a.m.

Entergy Arkansas winter storm update – 2/4/23, 11:30 a.m.

By: Arkansas Editorial Team

02/04/2023

Restoration work continues.

Entergy Arkansas has safely restored approximately 81,000 customer outages since Monday and 151,000 in the past two weeks. Currently 17,000 customers are without power, down from a peak of 53,405 on the afternoon of Feb. 2. We want to thank you for your patience as our teams continue working to restore power today as quickly and safely as possible and apologize for the inconvenience.

We expect to complete assessing remaining damages by noon today. With the support of a helicopter and drone teams in the air, we have identified 334 broken poles, 1,600 spans of downed wire, 22 damaged transformers, and other damaged equipment. Most outages are attributed to ice accumulating on trees and tree limbs, causing them to fall onto power lines. As ice melted, ice and more tree branches fell, making conditions dangerous for our workers and the public. View photos of restoration work, trees on power lines and other damage here.

If you are still without power, please check for damage to the electrical equipment attached to your home or business. If the service line to your home or business has been damaged by this storm, you may have damage to your meter base. If it is damaged, you will need to have an electrician make repairs before Entergy Arkansas can safely reconnect service. Once repairs are made, call 1-800-ENTERGY for a reconnection. For more information visit https://entergy.com/weatherhead.

County/Town Information

(2-4-23; 12:00pm)

Arkansas

(Includes DeWitt, Gillett, Saint Charles, and Stuttgart)

Crews will be working along highway 30 west and neighborhoods entering Dewitt, and along US 165 highway south and surrounding areas south of Gillett today repairing broken poles and rebuilding service. Damages remaining include 10 broken poles and 39 spans of wire down. It is estimated that most customers that can safely receive service will be restored tonight by 10 p.m. Feb. 4.

Columbia

(Includes Magnolia, McNeil, and Waldo)

We have 145 customer outages in Columbia County, and all damage assessments have been made. Waldo currently has 67 outages, McNeil currently has 19 outages, and Magnolia currently has 14 outages. Crews will be working in rural areas north of Waldo and McNeil along the Columbia and Nevada county line. We plan to have all area customers who can safely receive power to be restored by 10 p.m. Feb. 4.

Dallas

(Includes Fordyce, Rison, Kingsland, Bearden, and Thornton)

Entergy is responding to widespread outages in the area. Damage assessment is 65% complete in the area. We have currently identified 46 broken poles, 76 spans of wire down, as well as transmission line damage. There are approximately 4,000 customers without power. We estimate that most customers that can safely receive service will be restored by 10 p.m. Saturday, Feb. 4. Some customers in harder to access areas require special equipment, including ATVs, and may take until 12 p.m. Sunday, Feb. 5 to restore.

Desha

(Includes Dumas and Mitchellville)

Entergy is responding to widespread outages in the area. There are currently 10 broken poles and 64 spans of wire down. There are approximately 1,800 customers without power. Line Crews are working in several areas in and around Dumas to restore service safely and quickly. It is estimated most customers that can safely receive service will be restored by 6 p.m. Feb. 4.

Drew

(Includes Monticello)

Entergy is responding to widespread outages in the area. There are currently 4 broken poles and 28 spans of wire down. There are approximately 1,100 customers without power. Line Crews are working in several areas in Monticello and rural areas southeast around Adcock Creek to restore service safely and quickly. It is estimated most customers that can safely receive service will be restored on or before 12 p.m. Feb. 4.

Nevada

(Includes Bluff City, Prescott, Rosston, and Willisville)

We have 960 customer outages in Nevada Co.

Prescott currently has 675 customer outages. Remaining damage assessments will be completed today; however, we are 90% assessed and we plan to have all customers in and around the town area who can safely receive power to be restored by 10 p.m. Feb. 4.

Rosston currently has 74 customer outages, Bluff City has 83 customer outages, Willisville has 23 customer outages. We are working to have all customers who can safely receive power to be restored by 10 p.m. Feb. 4.

Ouachita

(Includes Camden and Chidester)

We have 1,603 customer outages in Ouachita Co.

Camden currently has 935 outages. We are working in the western and northwestern areas of Camden. This includes Laurie SW, Harding SW, Palisade Dr. NW, Lakeside NW, Berg NW, Elaine NW, and Agee Ave. NW, Ridgeview Rd. NW, Forest NW, and Pine Crest Dr. NW. We plan to restore power to all customers who can safely take power tonight by 10 p.m. Feb. 4.

Chidester currently has about 350 outages. We are heavily focused on the mian line feeding Chidester. We have about 50 vegetation personnel and 30 Linemen working on that line. We plan to have service to Chidester all customers who can safely take power tonight by 10 p.m. Feb. 4.

Stephens currently has 127 customer outages. We will be working along Ouachita Road 102 and Ouachita Road 1. For all customers in the Stephens area who can safely receive power, we plan to have power restored by 10 p.m. Feb. 4.

Bearden currently has 331 customer outages. We are 60% assessed, and 40% of the remaining area damage assessments will be made today. We plan to have most all of customers who can safely receive power to be restored tonight by 10 p.m. Feb. 4. Some customers in harder to access areas require special equipment, including ATVs, and are expected to be restored on or before 12 p.m. Sunday Feb. 5.

Phillips

(Includes Elaine, Helena-West Helena, and Lake View)

Crews in Helena will be working in downtown Helena and The Oakland and surrounding areas including Central School. It is estimated that most customers that can safely receive service will be restored by 12 p.m. Saturday, Feb. 4. Some customers in harder to access areas require special equipment, including ATVs, and are expected to be restored on or before 12 p.m. Sunday Feb. 5.

Warming Centers Open for Customers

(2-4-23; 12:00pm)

As with any weather event, please be mindful of the following safety tips:

• Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
• Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
• Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
• If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel. 
• Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers’ safety guidelines.
• Turn off any electrical appliances that can easily be turned to the off position until power is restored.
• Check on seniors, who can be particularly susceptible to extreme temperatures.
• Try to stay off the roads in affected areas. More traffic in bad weather leads to more accidents, including more injuries and fatalities as well as accidents that can damage electrical poles and other equipment, creating outages and impeding the ability of crews to access and repair damage and slowing restoration.

Additional resources for your convenience:

• Download our app for your smartphone at entergy.com/app or visit Entergy Storm Center to stay informed on our restoration progress.
• Sign up for text alerts. From your cell phone, text R E G to 368374, or visit entergytext.com.
• Follow us on Facebook and on Twitter @EntergyARK.
• Follow updates in your local news media, like radio, television, and newspapers.

Tags

Arkansas  Storm Center 

Arkansas Editorial Team