Storm Center > Entergy Texas Severe Storm Update – 10/28/21 @ 8 p.m.

Entergy Texas Severe Storm Update – 10/28/21 @ 8 p.m.

By: Texas Editorial Team

10/28/2021

Entergy Texas experienced severe storms bringing heavy rains, high winds and confirmed tornadoes across southeast Texas on Wednesday. At the height of the storm 32,000 were without power. While crews worked Wednesday to restore more than 28,000 customers on Wednesday, heavy winds across our region resulted in additional outages and slowed restoration work. We are keeping sufficient crews working in the Orange and Beaumont networks to restore the customers that were still out this morning due to yesterday’s storm. Additionally, other crews have spread across Entergy Texas’ service area to restore outages caused by today’s heavy winds.

As of 7:45pm, 5,235 customers are without power. Entergy Texas crews and contractors continue working to restore power as quickly as safely possible. Additional crews have arrived today, and more are expected to arrive tomorrow.  During the afternoon hours and into the evening, excessive high winds caused additional outages across the region and slowed our restoration efforts while aerial equipment was not permissible to operate due to the high winds and required safety measures.

Entergy Texas expects to restore all customers by tomorrow, October 29 by 10 pm. The majority of these customers will be restored before then. Region specific information can be found below. 

Estimated Restoration Times:

Estimated Restoration Times could change based on further damage assessment. Please visit our Outage Viewer Map to keep up to date.

Customers should stay away from downed power lines and areas of debris. Energized power lines may not be visible among the rubble. Report downed lines immediately to Entergy at 1-800-ENTERGY (1-800-368-3749).

Safety is our number one priority

As with any weather event, please be mindful of the following safety tips:

• Live wires can be deadly. Stay away from downed power lines.  Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, poles or other damaged equipment.
• Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines.
• Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials or limbs or overhead wires falling to the ground.
• If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your home main electric panel. 
• Do not run a generator in a confined space without adequate ventilation.
• Avoid using candles or other flammable devices to light your home. 
• Check on others that could be susceptible to extreme temperatures.
• Try to stay off the roads in affected areas. More traffic in bad weather leads to more accidents, including more injuries and fatalities as well as accidents that can damage electrical poles and other equipment, creating outages and impeding the ability of crews to access and repair damage and slowing restoration. First responders also need to be able to access roads in order to safely assist people in emergency situations.
• We want to keep you informed and in control so here is the best way to get information about outages in addition to the View Outage application:
  • Download our app for your smartphone at entergy.com/app or visit entergystormcenter.com to stay informed on our restoration progress. Android users who have difficulty accessing the app on their smartphones can get information from the mobile version of our site at entergy.com.
  • Text alerts – Customers can register for outage text alerts through myEntergy. Be sure to update your notification preferences to participate in text alerts. Customers also can sign up for text messages about storm and restoration efforts by texting REG to 36778.
  • Follow us on Twitter.com/EntergyTX or Facebook.com/EntergyTX.
  • Follow updates from your local news media, like radio, television, and newspapers.

Tags

Texas  Storm Center 

Texas Editorial Team