Storm Center > Entergy’s Louisiana Companies Monitoring Tropical Storm Sally

Entergy’s Louisiana Companies Monitoring Tropical Storm Sally

09/13/2020

Slow-moving system is expected to become a hurricane at landfall

NEW ORLEANS – Entergy’s Louisiana companies are continuing to monitor and plan for the potential impacts of Tropical Storm Sally as it travels through the Gulf of Mexico over the next few days.

Forecasters expect this slow-moving system to bring heavy rains, high winds, high tides and coastal flooding to portions of southeast Louisiana. It is expected to increase to hurricane strength with winds of 100 mph before it makes landfall somewhere between southeast Louisiana and the Mississippi Coast.

Entergy Louisiana, LLC and Entergy New Orleans, LLC are preparing for the impacts of Sally and for potential power outages. While some work to restore power can be done on the ground, work in the air from bucket trucks can’t be performed in wind conditions of 30 mph or greater. The companies’ crews and contractors are on alert and ready to safely restore power to customers as quickly as possible.

The companies have crews working to rebuild the portions of the electric system in southwest Louisiana as a result of Hurricane Laura. Our commitment to that region does not impact our ability to support customers elsewhere or call in or shift additional resources to different areas.

Entergy encourages customers to monitor all local weather alerts and have their storm plans in place. It is important to remember that due to the additional safety measures the companies must take because of the COVID-19 pandemic or an inability to secure enough offsite resources, restoration times may be extended, especially if there are widespread outages.

Along with standard storm preparations, Entergy continues to navigate through the pandemic by taking additional preparation steps and adhering to all CDC and state guidelines. Crews will continue to practice social distancing, even in the field, and we ask that customers do the same. For their safety and yours, please stay away from work zones. If you need to report a problem with your service at any time, call 1-800-ENTERGY.

Stay Informed

Staying informed before, during and after a tropical system strikes is just as important as making personal storm plans. Here’s how customers can stay updated throughout the event:

• Download the Entergy App at entergyapp.com. Customers can use the app to report outages or check on the status of power at their home or business.
• Entergy’s View Outages website includes maps that show where outages are located and give information about restoration progress.
• Sign up for text messages about storm and restoration efforts by texting REG to 368374.
• The Entergy Storm Center website has storm safety, preparation and restoration information that is updated throughout the day.
• Operation: Storm Ready Guide is a free downloadable guide that helps customers plan and prepare for weather emergencies.

Follow Entergy on Social Media

Social media plays an important role in keeping customers informed, and the company places a high priority on updating its social media channels throughout an event. Customers can follow Entergy Louisiana on Facebook and Twitter, and Entergy New Orleans on Facebook and Twitter.

Entergy New Orleans, LLC is an electric and gas utility that serves Louisiana’s Orleans Parish. The company provides electricity to more than 200,000 customers and natural gas to more than 108,000 customers.

Entergy Louisiana, LLC provides electric service to more than 1 million customers and natural gas service to more than 93,000 customers in the greater Baton Rouge area. It has operations in southern, central and northern Louisiana. Both companies are subsidiaries of Entergy Corporation.

Entergy Corporation is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including 8,000 megawatts of nuclear power. Entergy delivers electricity to 2.9 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of $11 billion and approximately 13,600 employees.