Stay informed and stay connected with us throughout a storm

Keeping you informed is important to us. Our online Storm Center, View Outage map, social media feeds and free Entergy app are just a few clicks away.

Notifications

Storm and restoration updates are sent by text or phone call to customers who are signed up to receive notifications from us.

  • Sign up ahead of a storm to receive Entergy notifications by visiting myEntergy.com or by texting REG to 36778.
  • Customers should have their account number and ZIP code handy.
  • The registration pattern is as follows including spaces: REG (account number) (ZIP code).
  • Notifications will only be sent to the contact information supplied and selected by our customers.
  • Once registered, two-way texting is also enabled. Text OUT to 36778 to report a power outage.

* Depending on your mobile wireless plan, you may be charged by your communications provider for the text messages or web data associated with this service.

Mobile app

You may download our free mobile app for iPhone or Android and use it to report an outage or check if power is restored on their street. Get the free mobile app by accessing the app store for your device or by visiting entergy.com/app.

View Outage map

Our View Outage map provides status for power outages and estimated restoration information to customers across our service area. Several viewing options are available, including a street map, imagery and topographic, with the ability to overlay weather conditions. Alert message boxes at the top of the page support the area view map with additional damage assessment and restoration information.

Storm Center

You're on our Storm Center now – a one-stop website for all things severe weather and provides information on storm safety, preparation, restoration and regular updates specific to the storm.

Social media

Storm-related updates are shared on Twitter, Facebook and Instagram. Photos and videos are also available on Entergy’s Flickr and YouTube channels. Connect with us on our official social media channels for regular updates.

Call 1-800-9OUTAGE (1-800-968-8243) to report downed power lines