As part of our preparations, we continue incorporating needed precautions related to the COVID-19 pandemic.
Elise Moore, transmission engineer I, voluntarily joined Entergy New Orleans’ storm logistics team for the first time during Hurricane Zeta. To help support crews, she booked hotel rooms, provided meals and provided safe storage for nearly 200 lineworkers to leave their equipment and trucks overnight.
We are here to help you if you’re struggling to pay your bill. Call us at 1-800-Entergy to discuss our bill payment assistance plan. The plan includes deferred payment arrangements for up to 12 months and payment extensions with waived late fees. Customers also can visit entergy.com/mypaymentoptions to find a payment option that best fits their needs.
Entergy New Orleans President and CEO David Ellis shares more details for customers on the Company’s analysis following February’s winter storm.
Call us at 1-800-Entergy to discuss our bill payment assistance plan. The plan includes deferred payment arrangements for up to 12 months and payment extensions with waived late fees. Customers also can visit entergy.com/mypaymentoptions to find a payment option that best fits their needs.
Primoris Services Corporation line workers supporting Entergy Louisiana's restoration efforts following the recent ice storms helped first responders quickly reach an ailing woman by clearing vegetation and debris away from the driveway of the woman's Concordia Parish home.
It has been nearly a year since Entergy Arkansas suspended disconnects for nonpayment. During this time, Entergy Arkansas also implemented an Enhanced Customer Assistance Plan that provides customers with flexible options to extend time to pay.
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