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Crews have restored power to approximately 82% of customers as of Monday morning.

Crews have restored power to approximately 71% of customers within 24 hours of the storm’s initial impact.

Crews are continuing damage assessments and restoration efforts following strong storms with 70 mph winds, heavy rain.

Storm response is a meticulously orchestrated production that Entergy trains and drills for year-round. Well before a storm strikes, employees transition to storm roles and prepare to support service restoration.

Crews recently gathered in Jefferson Parish to undergo training and test the installation of concrete and composite utility poles. These materials are alternatives to wood poles that are in high demand across the country as utility companies ramp up grid hardening efforts.

National Hurricane Preparedness Week is here.

Even though several lines had to be de-energized during the flood event, most customers never lost power because of the looped design of Entergy’s electrical system. 

Despite the extensive damage, crews were able to restore power to all customers who could receive it within a week of the storm. Engineers also used the rebuild as a chance to strengthen the grid and prepare Rolling Fork for greater resiliency during future storms.

With water levels creeping higher by the hour, the company decided to take six substations out of service as a safety measure and focus on protecting two that could be saved with levees—the Old Canton Road Substation serving northeast Jackson and the South Jefferson Street Substation serving the downtown area.