"I'm obsessed with communicating with customers after contact with the phone centers, until the meter is set."
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There are two lucky dogs living near Emerson, Arkansas. They’re lucky Magnolia Serviceman Phillip Knapp was on the job mid-morning Feb. 22 investigating power outages on Highway 79 just after a thunderstorm passed through.
Earlier this week, Entergy Corporation’s internal cyber-security monitoring systems detected issues on its corporate network. The issues have been isolated, a remedy has been deployed, and the systems are coming back online.
Palmer began his career at the company in 2001 at the System Operations Center in Pine Bluff. From there, he’s held various engineering positions, as well as supervised meter services personnel, servicemen, and linemen in Little Rock.
Johnny's power principle is a good reflection of the leadership practices of Role Clarity and Engaged Leadership and the employee practice of Safety-Driven.
Gabe Munoz, manager of energy efficiency programs for Entergy Arkansas, explains that in his 1977 Brownsville, Texas, high school graduating class of 2,600 students, it seems there were only four or so classmates who were not of Mexican descent. Brownsville, he said, “is not quite Mexico. It’s not quite America. It’s Brownsville.”
Ashley Peterson is a customer service representative for Entergy Arkansas and has been part of the Entergy family for almost 13 years.
For some daughters, their father’s influence is so strong it inspired a career path that mirrors their dad’s. Entergy boasts a number of such father-daughter pairs. Some even work even in the same field. In advance of Father’s Day, we sat down with one such duo, Engineering Training Instructor Annie Bradley and former Design Engineer Mark Wright at Arkansas Nuclear One.