Latest Insights

Insights > Tips and tools
Unveiling myEntergy: Your redesigned customer portal
09/08/2023

We’re committed to continually improving our customer tools to meet your evolving needs, and in the coming weeks, you can expect to see an updated experience on our myEntergy customer portal.

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Never share or confirm personal or sensitive information with parties you don't know and trust.
Never share or confirm personal or sensitive information with parties you don't know and trust.
Insights > Tips and tools
Five tips for shielding yourself from scams
09/06/2023

With losses to scams on the rise, we urge you to stay alert for criminals posing as Entergy representatives. While every scam is unique, you can boost your scam awareness with these tips.

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Insights > Giving back
Customers benefit from new Entergy platform to access federal bill payment assistance
08/11/2023

Applying for federal energy bill payment assistance can be challenging. We’re here to help. Learn how customers are benefiting from our digital platform that simplifies the federal Low-Income Home Energy Assistance Program application process.

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Insights > Tips and tools
Extreme temperatures result in record-breaking electricity usage
08/10/2023

With extreme temperatures, we’ve already seen customers surpassing previously set records for electricity usage, and we estimate that persistent high temperatures in the coming week could result in new peak usage in the regions we serve. Customers should be aware of how their energy usage impacts their bill costs.

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Entergy Arkansas industrial customer plays a significant role in the economy of South Arkansas
07/27/2023

This year, we are featuring some of our key industrial and commercial customers by giving a more in-depth view of their business and how we power their business.

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Interns Brian Gittens and Madison Mobley work to help a customer with their account.
Interns Brian Gittens and Madison Mobley work to help a customer with their account.
Insights > People power
Interns learn valuable lessons in Customer Service Support
07/27/2023

College students and fellow Arkansans Brian Gittens and Madison Mobley have been working to help customers with their accounts since starting their summer internships with Entergy Arkansas on June 5.

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Insights > Our future, Giving back
Employees participate in simulation to better understand poverty challenges faced by customers
07/13/2023

Recently, Entergy hosted a poverty simulation for over 70 employees where they stepped into the shoes of customers living with limited incomes. The simulation offered a first-person view of the obstacles faced by residents living with little means in our service area of Arkansas, Louisiana, Mississippi and Texas

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Insights > People power, Giving back
Entergy volunteers and Quad Area Community Action Agency partner to weatherize homes
07/05/2023

Entergy employees and members of Quad Area Community Action Agency have teamed up again this summer to help make residential homes more energy efficient by installing new light bulbs and replacing weather stripping on doors, among other steps.

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Insights > Tips and tools
Protect your older relatives from scams with these simple tips
07/05/2023

No one is immune to scams – but thankfully, you can help protect your older relatives by following these simple tips.

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