Call us at 1-800-Entergy to discuss our bill payment assistance plan. The plan includes deferred payment arrangements for up to 12 months and payment extensions with waived late fees. Customers also can visit entergy.com/mypaymentoptions to find a payment option that best fits their needs.
Entergy New Orleans has implemented an enhanced customer assistance plan to support you in managing your electric and gas bills.
With a continued focus on enhancing your customer experience, you can now make updates to your service quickly on myEntergy.
Entergy New Orleans has created an Enhanced Customer Assistance Plan to help you manage potential arrear balances.
Due to the COVID-19 pandemic, we understand that an exceptional online experience is more important now than ever before. That’s part of why we’ve launched myEntergy - your new energy portal.
Entergy New Orleans launched a hub with links to local, state and federal resources for residential customers to access nonprofits, community food distributions, updated COVID-19 information and more.
These are unprecedented times for all of us, and at Entergy New Orleans we take the health, safety and security of our customers, communities, employees and business partners very seriously. We are committed to powering our customers and communities regardless of the circumstance.
As we move toward building a brighter and healthier energy future for New Orleans, and our customers’ needs and expectations evolve, it is important that our relationship evolves. We’re here to help you use energy more efficiently resulting in more savings to you.
We know you want reliable and affordable power, clean energy, and improved customer and community relationships. I am pleased to report that Entergy New Orleans has made gains in all of these areas, and with the City Council’s leadership, we will be on track to accomplish even more.
Search