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For Entergy crews who've helped restore power in the Northeast, expressions of gratitude have come in many forms — kind words of support, offers of food and water, and thank-you letters and social media posts. But so far, LisaBeth Weber may be the only person who's written a song in their honor.

Extremely cold weather can create heavy demand for power and affect the electric system, causing outages that may take longer than normal to restore. Here’s why.

Entergy has restored more than 200,000 outages caused by multiple landfalls Harvey made since its arrival one week ago. The storm has now caused outages in all of our service territories with its sweep through Arkansas and Mississippi over the last 24 hours.

Flooding is significantly impacting Entergy's ability to restore power to customers in some areas. Several substations, which distribute electric service to many customers over large areas, are experiencing outages due to flooding. Restoration of these locations is also being hampered as workers are unable to access these areas. When flood waters recede and it is safe to do so, Entergy workers will assess damage and begin restoration of these assets.

This morning, more than 83,000 Entergy Texas customers were without power. Currently, there are 4,956 customers that are without power and not accessible to be restored due to high water access issues. Entergy has restored 110,697 outages since Harvey began impacting our area on Friday and our crews continue to safely restore power as quickly as possible.