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Entergy recognizes ninth annual Utility Scam Awareness Day with customer tips, resources

Utility imposter scammers target Entergy customers after storms. Here are four tips to help you stop scammers looking to make a profit from storm-related power outages.

If you’re interested in solar panels, be careful when evaluating installation offers. Scammers use misleading sales tactics to trick homeowners out of money and personal information.

As the renewable industry expands, Entergy Arkansas has heard from customers and agencies like the Attorney General’s office about many scams popping up.

Entergy is pleased to recognize National Consumer Protection Week, a Federal Trade Commission awareness campaign to help customers identify, avoid and report scams.

Be wary of suspicious phone calls, texts, emails and door-to-door salespeople.

Many customers turn to search engines when looking for quick answers to their questions about utility services. But scammers are highly aware of these search habits, and plot ways to take advantage of customers’ trust in online resources. Entergy New Orleans customers should only depend on information from Entergy’s own sites to conduct business.

Energy bill scams are becoming increasingly common. Scammers will use aggressive tactics, such as insisting your account is delinquent and threatening to shut off service immediately.

To raise scam awareness, Chris Peters, Entergy vice president and chief security officer, sat down with Monica Martinez, Utilities United Against Scams executive director, for a discussion on the Electric Perspectives podcast from Edison Electric Institute.